Staybridge Suites Houston Willowbrook by IHG

3.0 star property
Hotel with free breakfast, a quick walk to Heron Lakes Golf Course

Choose dates to view prices

Photo gallery for Staybridge Suites Houston Willowbrook by IHG

Exterior
Point of interest
Suite, 1 Bedroom, Kitchen | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Pet-friendly

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Kitchen
  • Pool
  • Pet friendly
  • Parking included

Explore the area

Map
10750 N Gessner Rd, Houston, TX, 77064
  • Sam Houston Race Park
    ‪10 min walk‬
  • Willowbrook Mall
    ‪3 min drive‬
  • Vintage Park
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

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Room options

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Houston

Heron Lakes Golf Course is a short stroll from Staybridge Suites Houston Willowbrook by IHG, and other popular attractions like Sam Houston Race Park are within a mile (2 km). This 3-star hotel has 114 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Heron Lakes Golf Course - 7 min walk - 0.4 miles
  • Sam Houston Race Park - 10 min walk - 0.6 miles
  • Willowbrook Mall - 3 min drive - 3.3 miles
  • Houston Methodist Willowbrook Hospital - 4 min drive - 4.4 miles
  • Vintage Park - 9 min drive - 8.1 miles

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪Hickory Hollow Restaurants & Catering - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Jack in the Box - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Staybridge Suites Houston Willowbrook by IHG

Hotel with free breakfast, a quick walk to Heron Lakes Golf Course
At Staybridge Suites Houston Willowbrook by IHG, guests have access to a gym, free WiFi in public areas, and conference space. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
42-cm LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Kitchens, sofa beds, and sitting areas are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-cm LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 150 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 15 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel

Frequently asked questions

Is a free cancellation option available at Staybridge Suites Houston Willowbrook by IHG?

Staybridge Suites Houston Willowbrook by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Staybridge Suites Houston Willowbrook by IHG?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Houston Willowbrook by IHG on Jun 14, 2025 start from $95.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Staybridge Suites Houston Willowbrook by IHG?

This hotel is located in Houston, a short 20-minute walk from Sam Houston Race Park and also 7 minutes on foot from Heron Lakes Golf Course. You'll also find Willowbrook Mall and Champions Golf Club within a short drive.

Is parking available on site at Staybridge Suites Houston Willowbrook by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Staybridge Suites Houston Willowbrook by IHG have a casino at the property?

No, Staybridge Suites Houston Willowbrook by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites Houston Willowbrook by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until September.

Is Staybridge Suites Houston Willowbrook by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and free Internet access.

Does Staybridge Suites Houston Willowbrook by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Staybridge Suites Houston Willowbrook by IHG have a restaurant that serves breakfast?

Staybridge Suites Houston Willowbrook by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Staybridge Suites Houston Willowbrook by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Staybridge Suites Houston Willowbrook by IHG for a fee of USD 15 per pet, per night.

Are there connecting rooms at Staybridge Suites Houston Willowbrook by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Staybridge Suites Houston Willowbrook by IHG?

The closest major airport to Staybridge Suites Houston Willowbrook by IHG is George Bush Intercontinental Airport (IAH), which is 17.3 mi away (27 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 25 mi away.

Are there rooms with balconies at Staybridge Suites Houston Willowbrook by IHG?

No, at Staybridge Suites Houston Willowbrook by IHG, there aren't any guestrooms that list a balcony.

Staybridge Suites Houston Willowbrook by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 196 out of 355 reviews
Rating 8 - Good. 86 out of 355 reviews
Rating 6 - Okay. 34 out of 355 reviews
Rating 4 - Poor. 14 out of 355 reviews
Rating 2 - Terrible. 25 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joyce

Disliked: Cleanliness

2/10 Terrible

Joan M

Disliked: Cleanliness, staff & service, property conditions & facilities
Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly, Spring

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Professional and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

LaTesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Tanna

Stayed 3 nights in Oct 2024

10/10 Excellent

Tanna

Stayed 3 nights in Oct 2024

10/10 Excellent

SHABANA MARY

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
Stayed 2 nights in Nov 2024

8/10 Good

Tesha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Business traveler, Traveled with family
Liked: Staff & service, amenities
Staff was very friendly and helpful but room had bugs …
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. Suites are sufficiently clean. Could stand a little more dusting. The only complaint that I truly have is that there’s dog poop everywhere. That definitely needs to be picked up. Nobody wants to step in poop and bring it into their rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Rebecca

Stayed 1 night in Oct 2024

2/10 Terrible

Dewayne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is dirty and has bed bugs on the bed
Stayed 1 night in Oct 2024

6/10 Okay

Anastasia

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service

4 star down to 3 star

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Business traveler
Disliked: Cleanliness, amenities
The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and courteous!
Stayed 1 night in Aug 2024

2/10 Terrible

Frank

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ROACHES!!!!

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Customer service Receptionist was very unpleasant.

We arrived a little before midnight on Saturday 08/24/2024. My Husband, my 13yr old son and myself. The receptionist behind the desk never probably greeted us and showed absolutely to customer friendly or customer care. The lobby was empty and where the only guests in the lobby. She never stood up from her desk, spoke in a tone that was unprofessional, as if we had bothered her by our late check in perhaps. She then informed me of the $50 refundable security deposit that needed to be paid as well. I booked thru a third party app, and was not aware of it, but was fine with me. My husband paid the security deposit on his card but was told before he'd even swiped his cc, that the Visa card he had, Stay bridge didn't accept that form of payment. He swiped his card, it went thru, and the receptionist seemed annoyed and/or upset that the pymnt went thru. She never gave us any time that breakfast was to be served in the morning, she was just rude all the way around. She continued to ask me when I was giving her my identification was I ready and as I told her several times that I was trying to get it out of my wallet and then she asked me if I needed help getting it out of my wallet if she was annoyed that I was there. I didn't appreciate her attitude her lack of customer service and customer care. We were tired and exhausted and just wanted to sleep in a nice room, so we thought. The air conditioning in the front room was leaking horribly and still is and the water that leaks etc
Stayed 1 night in Aug 2024

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional housekeeping!
Stayed 7 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024