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Hakone Suisen

Property class: 2

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Photo gallery for Hakone Suisen

A balcony with two wicker chairs, a small table, and a glass railing overlooking a mountainous landscape.
A modern hotel room with a large window, a dining table, a sofa, and a TV.
A wooden interior with a glass partition and a reflective floor.
A traditional Japanese-style room with tatami flooring, a low table with cushions, a sliding door, and a view of the outdoors.
A room with a large window, two red chairs, and a table with a teapot and cups.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
254 Ohiradai, Hakone, Kanagawa, 250-0405
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪8 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪13 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

A modern hotel room with a bed, a desk, and a view of the outdoors.

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking, Mountain View

A traditional Japanese-style room with tatami flooring, a low table, cushions, a television, and sliding doors.

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

A modern room with a large window, a dining table, and two chairs.

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

A hotel room with two beds, a small table, chairs, a sofa, and a large window offering a view of the outdoors.

Superior Quadruple Room, Non Smoking, Mountain View

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

A traditional Japanese room with tatami flooring, a low wooden table, and a sliding door.

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Executive Triple Room, Non Smoking, Mountain View

A hotel room with two beds, a desk with a chair, a balcony with a chair, and a view of greenery.

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Single Room, Mountain View, Non-smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Single Room, Mountain View, Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Japanese Room, Mountain View, Non-smoking

Interior

Standard Japanese Room, Mountain View, Non-smoking

  • Sleeps 5
  • 1 Double Futon
  • Free WiFi

View all photos for Executive Japanese-western room, Mountain view, Non-smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Executive Japanese-western room, Mountain view, Non-smoking

  • Sleeps 5
  • Free WiFi

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About the neighborhood

Hakone

Located in Ohiradai within a mile (2 km) of Hakone Hot Springs, Hakone Suisen is within a few miles (5 km) of other popular sights such as Hakone Kowakien Yunessun. This 15-room ryokan welcomes guests with in-room amenities like refrigerators, microwaves, and rice cookers.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 8 min drive - 1.1 miles
  • Hakone Open Air Museum - 13 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 13 min drive - 2.9 miles
  • Lake Ashi - 27 min drive - 7.2 miles

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Haneda Airport (HND) - 95 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬6 min drive
  • ‪箱根餃子センター - ‬6 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk
  • ‪CAFE Ryusenkei - ‬6 min drive

About this property

Hakone Suisen

Guests of Hakone Suisen enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. If you plan to drive, free parking is available. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This hot springs ryokan also has a vending machine.
Guests can expect free WiFi and 43-inch LCD TVs. Bathrooms offer hair dryers, toothbrushes and toothpaste, slippers, and children's slippers. Other standard amenities include refrigerators, microwaves, and rice cookers. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Frequently asked questions

Is a free cancellation option available at Hakone Suisen?

Hakone Suisen provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hakone Suisen?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Hakone Suisen on Aug 27, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hakone Suisen?

This ryokan is situated in Ohiradai, close to Hakone Kowakien Yunessun, Lake Ashi, and Hakone Open Air Museum. You'll also find Hakone Hot Springs and Hakone Gora Park within a short drive.

Is there parking available at Hakone Suisen?

Yes, self parking is offered for free at the ryokan.

Does Hakone Suisen have a casino at the property?

No, Hakone Suisen doesn't have a casino.

Will I find an indoor pool at Hakone Suisen?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Hakone Suisen?

Couples staying at this ryokan will value amenities like slippers, a mountain view in some guestrooms, as well as 2 hot springs.

Does Hakone Suisen have a hot tub?

No, but this ryokan does have 2 hot springs.

Does Hakone Suisen have a restaurant that serves breakfast?

No, Hakone Suisen doesn't have a restaurant that serves breakfast.

Will Hakone Suisen allow pets to stay for free?

No, pets aren't allowed at Hakone Suisen.

Does Hakone Suisen have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Suisen?

No, there aren't any guestrooms with balconies at Hakone Suisen.

Hakone Suisen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 164 out of 190 reviews
Rating 8 - Good. 21 out of 190 reviews
Rating 6 - Okay. 3 out of 190 reviews
Rating 4 - Poor. 1 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and location. Staff was was friendly and accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay but breakfast very basic and meals to buy for cooking not great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. Decent breakfast. Enjoyed both indoor and outdoor hot spring very much.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. I recommend the place and definitely would go back here.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are excellent, will return soon
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional, facilitie was great
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Friendly staff and spacious rooms. Location better suited when you have a car. No showers in standard room and communal “shower” area in onsen was inadequate.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ritwik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property to experience the Japanese culture and Suisen. Highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and relax.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rhiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Agnieszka

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was picked up at the station even if the hotel is only 5 minutes walk downhill! The staff was awesome and they started giving me 5 local beers as welcome guest. There two onsen out- and indside were charming, especially downstairs with a view to the mountains…
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ryokan experience.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very clean and spacious room. A traditional Japanese feel to it! The amenities were great. They had most things you might need, including Yukatas. This together with the onsen bath made this a very relaxing stay. Finally, the staff was lovely and very helpful!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Masha

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Hakone Sui​sen. The location is fantastic — peaceful, beautiful, and perfectly placed for exploring Hakone. The atmosphere feels truly magical and relaxing from the moment you arrive. The staff were so welcoming and kind, which made the experience even more special. Our room was beautiful, comfortable, and very well kept. We felt completely at ease the entire time. This was one of the highlights of our trip and we would happily stay again. Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
The whole place was spotless, staff was more than great, but what stood out is their attention to details: the way they recognize you and bring you your shoes as soon as you enter the lobby, they give you a flashlight if you go out at night, they take time to explain things. It is the PERFECT place to stay for a night or two, in a quiet environment.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, romantic and a must visit
Stayed 2 nights in Apr 2025

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