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Best Western Plus Hotel Stofella

4.0 star property

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Photo gallery for Best Western Plus Hotel Stofella

View from property
Lobby
Breakfast, lunch and dinner served
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Standard Room

A hotel room with a bed, two bedside lamps, a desk with a chair, and a window with curtains.

1 King Bed, Non-Smoking, Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a window.

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted artwork depicting a volcano.

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a coffee maker, and a minibar.

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Guatemala City

Located in Zona 10, Best Western Plus Hotel Stofella is next to Avia Mall and Avenida La Reforma. This 100-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Avia Mall - 1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Applebee's - ‬1 min walk
  • ‪PF Changs Guatemala - ‬1 min walk

About this property

Best Western Plus Hotel Stofella

Best Western Plus Hotel Stofella features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for GTQ 40 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Jul 12 - Jul 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GTQ 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

What's there to see around Best Western Plus Hotel Stofella?

This hotel is situated in Zona 10, just steps from Avenida La Reforma and Plaza Fontabella Shopping Center, and within a short walk of Avia Mall. You'll also find Oakland Mall and Paseo Cayala within a short drive.

How much does it cost to stay at Best Western Plus Hotel Stofella?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Stofella on Jul 3, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Hotel Stofella?

Yes, parking is offered for GTQ 40 per night.

Does Best Western Plus Hotel Stofella feature a casino on the premises?

No, Best Western Plus Hotel Stofella doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel Stofella?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Plus Hotel Stofella?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at Best Western Plus Hotel Stofella?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Hotel Stofella have a restaurant that serves breakfast?

Yes, Best Western Plus Hotel Stofella serves free buffet breakfast at Trattoria Veneciana.

Will Best Western Plus Hotel Stofella allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Plus Hotel Stofella.

Are there connecting rooms at Best Western Plus Hotel Stofella?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Hotel Stofella?

The closest major airport to Best Western Plus Hotel Stofella is La Aurora Intl. Airport (GUA), which is 2.7 mi away (14 minutes by car).

Are there rooms with balconies at Best Western Plus Hotel Stofella?

No, you won't find guestrooms with balconies at Best Western Plus Hotel Stofella.

Best Western Plus Hotel Stofella Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Great location Clean rooms. Good breakfast Friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room , safe location, good breakfast and attentive staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katharina

Our whole stay was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options were changed almost daily, were tasty and plentiful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in one of the newly remodeled the rooms and it was absolutely beautiful. We enjoyed our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a perfect area and the hotel and room always smells so nice
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Loyell

Liked: Cleanliness, amenities
Great breakfast buffet
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Minehaha

Excellent for budget business travel. Has all the required services
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great and the staff was very accommodating!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, room was small but clean. Staff were all very attentive.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katya Patricia

Liked: Cleanliness, property conditions & facilities
Great stay - Great staff - extremely helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, delicious breakfast by the way
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and charming mid-size hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cosme

Liked: Cleanliness, staff & service, amenities
Clean and excellent service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport
Stayed 1 night in Jul 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sofia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service , very clean , delicious breakfast, near shops and safe area to walk
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Haim

Liked: Cleanliness, property conditions & facilities
The hotel is OK but the room was extremely overpriced for what ive paid
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities
Clean room, and amenities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very suitable hotel

Great Hotel, great price, great location, very close to the airport, breakfast is great, will recommend it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Onelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, especially the front desk, were very helpful and friendly. I would recommend this hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JOSE MARIANO

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good location. Great staff!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026