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Recent guest reviews

Great place to stay while in Guatemala City. Great location and all the amenities you need to unwind and relax are located right within the hotel.

Convenient. Carpet needs replacement it looks tired and smells

Great experience, great service. Hotel Staff ready and willing to go the extra mile.

This is a solid hotel, but certainly is not what I would call five star. It is not up to Westin's normal standards in terms of comfort or amenities.

Good shuttle service to and from airport, staff speak good English and are helpful and pleasant. Good restaurants on site as well as close by. Room has everything you need. Felt welcome and pampered. Lovely hotel.

Excellent team from the porter to the general manager. Professionals and friendly beautiful installations always fresh flowers delicious beds and super service of cleanliness. Executive level is wonderful planning to go back in April again. Keep up the excellent work.

Staff needs more education how to approch with client. Management need to be more responsible. Security: needs more training

Solid Westin choice...great staff...3 on site restaurants...plus a cool bar...free airport shuttle!

The travel was for my annual holiday travelogue. This hotel set the tone for a fabulous experience with excursions to Tical, the Mayan city in the Guatemalan rainforest and the colonial city Antigua. Truly an awesome life enriching experience.

Just for one night but was really full expectation covered.

They put me in a very noisy room, the elevator was stuck and everything is expensive

This was my 4th time staying at this hotel and, as always, it was absolutely superb!

Hotel is within walking distance ofevery hot spot of the city, can't beat it!!

Convenient and confortable. Great staff attention!

One of the more high end hotels in Guatemala City. Located in one of the safest zones. Designed to withstand earthquakes. The room was great with very cold AC. Water pressure was good. The staff friendly and helpful. The only thing I didn't like was the $12 daily fee for Internet access and the mini-bar items are very high priced. Room service food was excellent and reasonably priced, nice bar, and a couple of restaurants. There seemed to be lots of groups taking advantage of the many conference rooms. Bed sheets were of high quality and so were the pillows. Great place if you are on a business trip or vacationing.

My business trip to Guatemala City required frequent trips to various other offices. Most of these were in Zone 10, 09 or 14 which was convenient ride (taxi or friends ) form the hotel. Internet worked well and wake call even at 3:30 AM were on time. Restaurant for breakfast meetings ideal. Will use Westin Camino Real Hotel on future trips.

one of my favorite hotels. There is something special about this place

The shuttle bus was waiting for us at the airport and transfer to the hotel was very comfortable and took only about 10 minutes. Check was efficient and friendly and the room was just what was needed with a California king size bed and quality linens as wall as good quality toiletries, coffee and tea. The tertiery glazing on the windows meant no noise entered the room from the street and light blocking curtains made sure we were not woken early by the sun. I was so tired when I arrived for my vacatoin, after 4 days I feel totally refreshed.

Calle Camino Real 0-20, Zona 10 Guatemala City Guatemala

Hotel highlights

  • Walking distance to U.S. Embassy in Guatemala
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Zona 10, The Westin Camino Real, Guatemala is adjacent to Avenida La Reforma and within a 10-minute walk of other popular attractions like Plaza Fontabella Shopping Center. This 279-room, 4.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Guatemala City, the hotel is connected to the convention center and also a short walk from El Obelisco and Oakland Mall.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All of The Westin Camino Real, Guatemala's 279 soundproofed rooms provide minibars, free local calls, and free bottled water. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of The Westin Camino Real, Guatemala have access to an outdoor pool, a health club, and a sauna. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include an outdoor tennis court, free WiFi in public areas, and a conference center.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Westin, Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 3

Westin, Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for The Westin Camino Real, Guatemala

Everyone (9) Couples (5) Business (9) Family (5) Other (2)
5
Family Family

Great place to stay while in Guatemala City. Great location and all the amenities you need to unwind and relax are located right within the hotel.

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,

5
Partner Couples

Convenient. Carpet needs replacement it looks tired and smells

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Thank you for sharing your feedback, we will share your comments with our staff. Best regards.

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

Thank you! If you have any comment about your stay, please let us know. Best regards.

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 18, 2019

Thank you!

5
Everyone

Great experience, great service. Hotel Staff ready and willing to go the extra mile.

By , from Miami on Nov 12, 2018

Review comment responded on Dec 13, 2018

We feel so glad to know that you had a great experience during your stay with us. Please come back soon, our staff will be happy of receiving you again.

4
Everyone

This is a solid hotel, but certainly is not what I would call five star. It is not up to Westin's normal standards in terms of comfort or amenities.

By on Aug 15, 2018

Review comment responded on Aug 21, 2018

Dear guest, Thank you for your comment! Regards,

5

great experience all round.

Everyone

Good shuttle service to and from airport, staff speak good English and are helpful and pleasant. Good restaurants on site as well as close by. Room has everything you need. Felt welcome and pampered. Lovely hotel.

By , from South Africa-English on Aug 6, 2018

Review comment responded on Aug 7, 2018

Dear guest, Thanks for your comment. Regards,

5

anniversary vacation trip

Everyone

Excellent team from the porter to the general manager. Professionals and friendly beautiful installations always fresh flowers delicious beds and super service of cleanliness. Executive level is wonderful planning to go back in April again. Keep up the excellent work.

By , from miami on Feb 19, 2018

4
Everyone

Staff needs more education how to approch with client. Management need to be more responsible. Security: needs more training

By on Aug 31, 2017

Review comment responded on Oct 21, 2017

Dear Guest, We apologize for any issue you had with our associates, we will appreciate if you provide us with more information about your nonconformities so we can follow up. We really appreciate your comments, these help us to make a better job.

4

a quick one night stay before an early flight.

Everyone

Solid Westin choice...great staff...3 on site restaurants...plus a cool bar...free airport shuttle!

By , from USA on Jul 1, 2017

Review comment responded on Jul 7, 2017

Dear Tim. Thank you very much for your score and comments. We are glad to learn you enjoyed your stay with us and hope to see you back soon

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