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Recent guest reviews

Great place to stay, closer to everything. Mercado central 15 minutos, Paseo Cayalá 15 minutes.

Great experience

Friendly staff and great service!

Excellent! Friendly staff.

Great place to stay while in Guatemala City. Great location and all the amenities you need to unwind and relax are located right within the hotel.

Convenient. Carpet needs replacement it looks tired and smells

Great experience, great service. Hotel Staff ready and willing to go the extra mile.

This is a solid hotel, but certainly is not what I would call five star. It is not up to Westin's normal standards in terms of comfort or amenities.

Good shuttle service to and from airport, staff speak good English and are helpful and pleasant. Good restaurants on site as well as close by. Room has everything you need. Felt welcome and pampered. Lovely hotel.

Excellent team from the porter to the general manager. Professionals and friendly beautiful installations always fresh flowers delicious beds and super service of cleanliness. Executive level is wonderful planning to go back in April again. Keep up the excellent work.

Staff needs more education how to approch with client. Management need to be more responsible. Security: needs more training

Solid Westin choice...great staff...3 on site restaurants...plus a cool bar...free airport shuttle!

The travel was for my annual holiday travelogue. This hotel set the tone for a fabulous experience with excursions to Tical, the Mayan city in the Guatemalan rainforest and the colonial city Antigua. Truly an awesome life enriching experience.

Just for one night but was really full expectation covered.

They put me in a very noisy room, the elevator was stuck and everything is expensive

This was my 4th time staying at this hotel and, as always, it was absolutely superb!

Calle Camino Real 0-20, Zona 10 Guatemala City Guatemala

Hotel highlights

  • Walking distance to La Aurora Zoo
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona 10, The Westin Camino Real, Guatemala is a leisurely stroll from popular sights such as Plaza Fontabella Shopping Center and Parque Las Américas. This 279-room, 4.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Guatemala City, the hotel is connected to the convention center and also a short walk from Oakland Mall and La Aurora Zoo.


Dining

In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a bar. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, free local calls, and laptop-compatible safes are other standard amenities.


Property features

Guests of The Westin Camino Real, Guatemala have access to an outdoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Westin, Executive Room, 2 Queen Beds, Executive Level

2 Queen Beds | Sleeps 3

Westin, Executive Room, 1 King Bed, Executive Level

1 King Bed | Sleeps 3

Guest reviews for The Westin Camino Real, Guatemala

Everyone (12) Couples (6) Business (9) Family (6) Other (2)
5
Everyone

By on Dec 19, 2023

Review comment responded on Jan 1, 2024

Estimado Elmer, Muchas gracias por tomarse el tiempo en llenar la encuesta, nos da mucho gusto saber que ha disfrutado de las amenidades y servicio del hotel.

5
Family

Great place to stay, closer to everything. Mercado central 15 minutos, Paseo Cayalá 15 minutes.

By , from Los Angeles on Dec 29, 2022

Review comment responded on Dec 30, 2022

Hola Sergio, muchas gracias por su calificación y comentarios, nos alegra que disfrutara su visita a nuestro hotel y Guatemala

5
Everyone

Great experience

By on Mar 23, 2022

Review comment responded on May 17, 2022

Hi Joshua, We are glad you enjoyed you stay with us. We look forward to your next visit

5
Everyone

By on Jan 22, 2022

5
Partner Couples

Friendly staff and great service!

By on Dec 2, 2021

5
Family with small children

Excellent! Friendly staff.

By on Nov 21, 2021

5
Family Family

Great place to stay while in Guatemala City. Great location and all the amenities you need to unwind and relax are located right within the hotel.

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,

5
Partner Couples

Convenient. Carpet needs replacement it looks tired and smells

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Thank you for sharing your feedback, we will share your comments with our staff. Best regards.

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

Thank you! If you have any comment about your stay, please let us know. Best regards.

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 18, 2019

Thank you!

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