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Aparthotel

Hotel Fontabella

4.0 star property
Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City

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Photo gallery for Hotel Fontabella

Loft, Kitchen, City View | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, blackout drapes
Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes
Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes
Premium Suite, Kitchen, City View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪1 min walk‬
  • Place, Oakland Mall
    ‪6 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Premium Suite, Kitchen, City View

Premium Suite, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, Kitchen, City View

  • 807 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, City View

Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 2 Bedrooms, Kitchen, City View

  • 1399 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Loft, Kitchen, City View

Loft, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes

Loft, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Guatemala City

Located in Zona 10 within a short walk of U.S. Embassy in Guatemala, Hotel Fontabella is within a mile (2 km) of other popular sights such as La Aurora Zoo. This 33-room, 4-star aparthotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. Centrally located in Guatemala City, the aparthotel is connected to a shopping center, and a short walk from Plaza Fontabella Shopping Center and Avia Mall.
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What's nearby

  • Plaza Fontabella Shopping Center - 1 min walk - 0.1 miles
  • Avenida La Reforma - 5 min walk - 0.3 miles
  • Oakland Mall - 6 min walk - 0.4 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 11 min walk - 0.6 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • ‪Montano Steak House - ‬2 min walk
  • ‪Frisco Grill Fontabella - ‬3 min walk
  • ‪Tre Fratelli - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪La Taberna - ‬3 min walk

About this property

Hotel Fontabella

Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City
At Hotel Fontabella, guests have access to a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for GTQ 160 per vehicle. Front-desk staff can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and free newspapers.
Each apartment is air-conditioned and features a kitchen and a balcony or patio, and there's space to spread out with a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free newspapers, and free bottled water. Limited housekeeping is available.
Recreational amenities at the aparthotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Pool/Spa

  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 90 for adults and GTQ 90 for children
  • A bar/lounge
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: GTQ 400 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 lbs per pet
  • Fee: GTQ 280 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GTQ 280 per pet, per night
  • Dogs only
  • Pet weight must not exceed 15 lbs per pet
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GTQ 400.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GTQ 90 for adults and GTQ 90 for children
  • Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 280 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City

Frequently asked questions

Is free cancellation available at Hotel Fontabella?

Hotel Fontabella provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Hotel Fontabella?

This aparthotel is situated in Zona 10, just steps from Plaza Fontabella Shopping Center and Avia Mall, and within a short walk of Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Hotel Fontabella feature a casino?

No, Hotel Fontabella doesn't have a casino.

Is there an indoor pool at Hotel Fontabella?

No, there is no indoor pool at this aparthotel.

Is Hotel Fontabella a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, premium bedding, and free Internet access.

Does Hotel Fontabella have a hot tub?

No, but this aparthotel does have a sauna.

Does Hotel Fontabella have a restaurant with a breakfast menu?

Hotel Fontabella offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Fontabella allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Fontabella for a fee of GTQ 280 per pet, per night.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Hotel Fontabella?

The closest major airport to Hotel Fontabella is La Aurora Intl. Airport (GUA), which is 3 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Fontabella?

Yes, every apartment at Hotel Fontabella comes with a balcony with some featuring city views.

Hotel Fontabella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 183 reviews
Rating 8 - Good. 28 out of 183 reviews
Rating 6 - Okay. 14 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 7 out of 183 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andre Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

RODRIGO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rodrigo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alexis Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! Every time I come to Guatemala, I want to stay here. I have nothing bad to say, it was perfect!
Stayed 14 nights in Jul 2025

4/10 Poor

Mikhail

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 14 nights in Aug 2025

10/10 Excellent

jessica

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

JOE

Business traveler
Liked: Cleanliness, property conditions & facilities
Estupendo, cómoda, segura y conveniente. Solo molesta un poco el ruido de los locales nocturnos el dia sábado.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOE

Business traveler
Liked: Cleanliness, property conditions & facilities
Este lugar es muy conveniente, seguro, perfecto para viajes de trabajo, muchas opciones para comer, comprar, la zona es caminable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Boni

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Itzel

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, room comfort

Great place

We love this hotel because of its staff, and the comfortable rooms they have. Location is perfect with lots to do and places to eat.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Stayed 8 nights in Jun 2025

10/10 Excellent

Irena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justina

Liked: Cleanliness, property conditions & facilities
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Stayed 3 nights in May 2025

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great apartment
Stayed 3 nights in Jun 2025

8/10 Good

Carmen V, Miami

Liked: Cleanliness
The water pipe burst and what the property offer was potatoe chips - unacceptable
Stayed 3 nights in May 2025

10/10 Excellent

John, Escazu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sheila, Newport Beach

Liked: Cleanliness, property conditions & facilities
Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Stayed 1 night in May 2025

2/10 Terrible

Hebe

Disliked: Room comfort
Internet did not work. Size vs furniture are not adequate. Place feels empty and cold.
Stayed 1 night in May 2025

10/10 Excellent

maria M, Falls Church

Liked: Cleanliness, property conditions & facilities
Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail. The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way. We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
Stayed 3 nights in May 2025

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities
Such poor customer service. And to be honest
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is so beautiful. Very clean! I just wish they had a pool but there’s a mall with restaurants to very very convenient!!!! Stay at Fontabella. You won’t regret it!!!
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my two pre-teen girls to visit a former exchange student who lives in the city. The price is really great for the spacious and clean accommodations. We were upgraded to a deluxe suite, which was very large and comfortable. Windows and doors are not well sealed for noise, so there is a lot of street noise in the evenings, but we fell asleep fine. Beds are comfortable and there is a lot of closet and cupboard space. Front desk staff all speak fluent English and are very helpful to arrange transportation and give local recommendations. They arranged a car to the airport for us at 4am. The cost was a little high, but they also gave options for Uber and taxi. Since our flight was early in the morning I thought the arranged car would be the most reliable. The driver was there waiting for us when we came down to the lobby. The plaza was very safe and nice with lots of really good dinning options. Few shop or restaurant staff speak English, so may be difficult for non-Spanish speaking guests. Also the shopping is a little overpriced and would recommend visiting one of the city's larger shopping plazas to do any shopping. There is a small market across the street with staples for the kitchen and beautiful flower bouquets. The only thing lacking at the hotel was a consistent supply of bottled water. Hotel policy is to supply one large jug per week, which is not enough for three people. We were able to get a second jug at a very reasonable price though.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lesli

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 7 nights in Apr 2025