Hilton Garden Inn Guatemala City

4.0 star property
Hotel with free parking, near Oakland Mall

Choose dates to view prices

Photo gallery for Hilton Garden Inn Guatemala City

Reception
Meeting facility
Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board
Front of property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Gym
  • Air conditioning

Explore the area

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • U.S. Embassy in Guatemala
    ‪11 min walk‬
  • La Aurora Zoo
    ‪14 min walk‬
  • Oakland Mall
    ‪14 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪10 min drive‬

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Room options

Room, 2 Queen Beds, City View

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, City View

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guatemala City

Located in Zona 9 within a short walk of Oakland Mall, Hilton Garden Inn Guatemala City is within a mile (2 km) of other popular sights such as Children's Museum. This 109-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • U.S. Embassy in Guatemala - 11 min walk - 0.6 miles
  • Embassy of Mexico in Guatemala - 12 min walk - 0.7 miles
  • La Aurora Zoo - 14 min walk - 0.7 miles
  • Oakland Mall - 14 min walk - 0.8 miles
  • Paseo Cayala - 8 min drive - 4.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪El Cafetal - ‬4 min walk
  • ‪Gianni‘s - ‬4 min walk
  • ‪Yi-Hou - ‬2 min walk
  • ‪Cheers Sport Bar - ‬2 min walk

About this property

Hilton Garden Inn Guatemala City

Hotel with free parking, near Oakland Mall
Hilton Garden Inn Guatemala City features a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Guatemala City?

Hilton Garden Inn Guatemala City offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Guatemala City?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Guatemala City on May 4, 2025 start from $93.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hilton Garden Inn Guatemala City?

This hotel is situated in Zona 9, just steps from Avenida La Reforma and Union Church of Guatemala, and within a short walk of Plaza Fontabella Shopping Center. You'll also find Paseo Cayala and La Aurora Zoo within a short drive.

Is there parking available at Hilton Garden Inn Guatemala City?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Guatemala City have a casino on the premises?

No, Hilton Garden Inn Guatemala City doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Guatemala City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Garden Inn Guatemala City?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Are there hot tubs at Hilton Garden Inn Guatemala City?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Guatemala City have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Guatemala City serves buffet breakfast for a surcharge each morning at Garden Grille & Bar.

Will Hilton Garden Inn Guatemala City allow pets to stay for free?

No, pets and service animals aren't allowed at Hilton Garden Inn Guatemala City.

Does Hilton Garden Inn Guatemala City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Guatemala City?

The closest major airport to Hilton Garden Inn Guatemala City is La Aurora Intl. Airport (GUA), which is 2.2 mi away (10 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Guatemala City?

No, at Hilton Garden Inn Guatemala City, there aren't any guestrooms that list a balcony.

Does Hilton Garden Inn Guatemala City have a wedding venue?

There are wedding services available at Hilton Garden Inn Guatemala City if that's in your vacation plans.

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 859 reviews
Rating 8 - Good. 248 out of 859 reviews
Rating 6 - Okay. 74 out of 859 reviews
Rating 4 - Poor. 31 out of 859 reviews
Rating 2 - Terrible. 20 out of 859 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean in a nice, safe, and quite area.
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this hotel for 10 days about a week ago. It was an extremely enjoyable experience. I want to make a special mention of Mr. Javier, who is the Night Shift representative of the hotel at the front desk. We needed a special accommodation for my room and once he knew of our situation he took charge and made the special changes for my family and I. He was very polite and professional. Thank you Javier for being the way you are, you take your job seriously and it is greatly appreciated.
Stayed 11 nights in Dec 2024

10/10 Excellent

Lesly, La Mirada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, easy to check in and out. Clean room/bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Elder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I needed for my stay. It’s close to the airport so period loud airplanes. I would recommend a stay here!
Stayed 7 nights in Dec 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Traveled with family and small children
Liked: Amenities
Second time staying here , overall very clean and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place to rest
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!
Stayed 1 night in Dec 2024

6/10 Okay

Yahan

Liked: Cleanliness, staff & service, property conditions & facilities
if you are travel with small kids, not really recommend, as there is a pub across the street with really loud music at night.
Stayed 4 nights in Dec 2024

8/10 Good

CHRISTIAN G.

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed last week and loved it no problem so i booked a room for my mom and neices. When i payed they ask how many ppl are staying i answered and entered ages. Never did it ask for anything extra for breakfast or nothing. Well they went to eat and were told the kids aren't included. Made my mom was expected to pay extra. I think if there gonna charge extra at least give the option so your not hoy with an expected charge.
Stayed 1 night in Nov 2024

4/10 Poor

Manuel d Galvez

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTIAN G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo viajo mucho y encontrar un hotel cómodo, seguro es algo difícil. Este es todo eso. Fácil de check- in, el desayuno delicioso. La regadera omg de primera. Fue una buena experiencia.
Stayed 1 night in Nov 2024

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
kjnlkn jn
Stayed 3 nights in Nov 2024

6/10 Okay

kristen

Liked: Cleanliness, staff & service
Average stay. Nothing special. Nice buffet. Convenience to airport.
Stayed 1 night in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcello

Stayed 1 night in Sep 2024

8/10 Good

UGANDHAR REDDY

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Enjoyed my short stay!
Stayed 1 night in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super great and accommodating with my mom who has a physical disability.
Stayed 2 nights in Aug 2024

10/10 Excellent

Virgilio, Hagerstown

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in one of the best areas in Guatemala City
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
The bathroom has two drain, one in the shower area and the other one next to the the toilet. Once you start showering all the water comes out on the next to the toilet so once you done showering and step out off the shower, you step in to a pool of water. All floors area in the bathroom is full of water. When I check it out in the morning the guy ask me if everything was okay, I told him about the issue in the bathroom and he knew about that issue already it looks like they have not fixed for a long time. For that I give them one star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well, friendly and nice
Stayed 1 night in Jul 2024