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Hilton Garden Inn Guatemala City

4.0 star property

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Photo gallery for Hilton Garden Inn Guatemala City

Meeting facility
Property video
Reception
Ballroom
Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, La Aurora Zoo
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Guatemala City

Located in Zona 9 within a short walk of Oakland Mall, Hilton Garden Inn Guatemala City is within a mile (2 km) of other popular sights such as Children's Museum. This 4-star hotel has 109 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 8 min walk - 0.5 miles
  • Avenida Las Américas - 8 min walk - 0.5 miles
  • La Aurora Zoo - 10 min walk - 0.5 miles
  • Oakland Mall - 14 min walk - 0.8 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Art Steak House - ‬1 min walk
  • ‪Cheers Sport Bar - ‬2 min walk
  • ‪La Plazuela - ‬4 min walk
  • ‪Gianni‘s - ‬4 min walk

About this property

Hilton Garden Inn Guatemala City

Hilton Garden Inn Guatemala City features a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a fitness center.

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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,239 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Guatemala City?

Hilton Garden Inn Guatemala City offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Guatemala City?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Guatemala City on Mar 28, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hilton Garden Inn Guatemala City?

This hotel is situated in Zona 9, just steps from Avenida La Reforma, and within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. You'll also find La Aurora Zoo and Oakland Mall less than a mile away.

Is there parking available at Hilton Garden Inn Guatemala City?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Guatemala City have a casino on the premises?

No, Hilton Garden Inn Guatemala City doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Guatemala City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hilton Garden Inn Guatemala City?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does Hilton Garden Inn Guatemala City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Guatemala City have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Guatemala City serves buffet breakfast for a surcharge each morning at Garden Grille & Bar.

Will Hilton Garden Inn Guatemala City allow pets to stay for free?

No, pets and service animals aren't allowed at Hilton Garden Inn Guatemala City.

Does Hilton Garden Inn Guatemala City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Guatemala City?

The closest major airport to Hilton Garden Inn Guatemala City is La Aurora Intl. Airport (GUA), which is 2.2 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Guatemala City?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Guatemala City.

Does Hilton Garden Inn Guatemala City have a wedding venue?

There are wedding services available at Hilton Garden Inn Guatemala City if that's in your vacation plans.

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 951 reviews
Rating 8 - Good. 264 out of 951 reviews
Rating 6 - Okay. 77 out of 951 reviews
Rating 4 - Poor. 33 out of 951 reviews
Rating 2 - Terrible. 25 out of 951 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Angel

Liked: Cleanliness, property conditions & facilities
they had some parties at the ball room and was loud , than people in the rooms were very loud as well after midnight , couldn't sleep too much noise ,
Stayed 1 night in Dec 2025

10/10 Excellent

Rut

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025

8/10 Good

Arthur

Stayed 1 night in Dec 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and helpful front desk staff. Room is nice, clean, and modern.
Stayed 1 night in Dec 2025

6/10 Okay

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Aranely

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff ! Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Humza

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was outstanding and really nice.
Stayed 8 nights in Nov 2025

10/10 Excellent

Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and spacious room with all amenities. Very friendly staff. Very close to the airport and in a very good and safe neighborhood with lots of options for walking around.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selection was good and we had the option of adding better coffee for an extra fee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

10/10 Excellent

Johanna

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron los desayunos de los niños cuando reserve la habitacion con desayunos y me indican que solo incluye los desayunos de los adultos, unicamente por lo demas todo al 100
Stayed 1 night in Nov 2025

10/10 Excellent

MARCELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, staff always nice.
Stayed 2 nights in Nov 2025

8/10 Good

Brielle

Liked: Cleanliness, property conditions & facilities
The stay itself was great. Room clean and a great place to relax before our big travel day. Bed was very comfortable! The only thing I’d like mentioning: we arrived from Antigua at 3:30, very ready to check in & relax. When we checked in - the room wasn’t ready. Luckily it was ready pretty soon after (3:35ish?). But with a check in stating 3pm, this was a shock. Happy we did not arrive any earlier because that would have been very stressful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed, Parkland

Liked: Cleanliness, property conditions & facilities
Room service was excellent, staff was great, breakfast was super
Stayed 5 nights in Nov 2025

10/10 Excellent

Huber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, customer service excellent. The location was very convenient, close to the airport and local restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Dennice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff is Excelente. Alex in the dinner room Great. Sara from housekeeping was Fabulous, she found monet oyt my door and return it perfecto
Stayed 2 nights in Nov 2025

8/10 Good

tali, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel
Stayed 1 night in Oct 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

…
Stayed 4 nights in Sep 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Rodrigo

Traveled with family
Liked: Room comfort
Clóset not so clean. They should charge you in dollars not in quetzal because you lose on the exchange rate.
Stayed 3 nights in Sep 2025

10/10 Excellent

orquidia del c baez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service feel safe you can walk everywhere
Stayed 3 nights in Aug 2025

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