Hotel Metropolitano

2.5 star property

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Photo gallery for Hotel Metropolitano

Reception
Reception
Terrace/patio
Double Room | Free WiFi
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17 Calle, Guatemala City, Guatemala
  • Place, Palace of Justice
    ‪9 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Place, Central Market
    ‪18 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

Double Room

7.8 out of 10
Good
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Guatemala City

Located in Zona 1, Hotel Metropolitano is within a 10-minute stroll of sights such as Guatemala City Hall and Church of St. Francis. The 11 rooms at this hotel include Smart TVs and TVs.

What's nearby

  • Palace of Justice - 9 min walk - 0.5 miles
  • Guatemala City Hall - 11 min walk - 0.6 miles
  • Constitution Square - 15 min walk - 0.8 miles
  • Central Market - 18 min walk - 1.0 mile
  • Estadio Nacional Mateo Flores - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Al Estilo Nica - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Pollo Campero - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪al Macarone - ‬5 min walk

About this property

Hotel Metropolitano

Hotel Metropolitano features free WiFi in public areas and a garden. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
43-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Free toiletries are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property only offers motorcycle parking on site, but there's also offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Frequently asked questions

Is a free cancellation option available at Hotel Metropolitano?

Hotel Metropolitano provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to do near Hotel Metropolitano?

This hotel is situated in Zona 1 within a short 9-minute walk of Guatemala City Hall and also 11 minutes on foot from Palace of Justice. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is there parking available at Hotel Metropolitano?

Yes, though motorcycle parking only.

Does Hotel Metropolitano include a casino on the premises?

No, Hotel Metropolitano doesn't have a casino.

Is there an indoor pool at Hotel Metropolitano?

No, there is no indoor pool at this hotel.

Is Hotel Metropolitano good for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a garden and a 24-hour front desk.

Are there hot tubs at Hotel Metropolitano?

No, this hotel doesn't have a spa tub.

Does Hotel Metropolitano have a restaurant that serves breakfast?

No, Hotel Metropolitano doesn't have a restaurant that serves breakfast.

Does Hotel Metropolitano allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Metropolitano.

Does Hotel Metropolitano have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Metropolitano?

The closest major airport to Hotel Metropolitano is La Aurora Intl. Airport (GUA), which is 4.2 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Metropolitano?

No, there aren't any guestrooms with balconies at Hotel Metropolitano.

Hotel Metropolitano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 7 out of 55 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel, overall I give it 5 stars, however the only thing I don't like is the WiFi, it's spotty and intermittent during the day, so the router has to be reset daily. Staff is super friendly specially Luis in the front desk, kudos to him! The room gets clean everyday. I recommend this place for the price you pay!
Stayed 9 nights in Nov 2025

8/10 Good

Norma Elizabet

Traveled with partner
Liked: Staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Samantha Denise

Stayed 2 nights in Sep 2025

8/10 Good

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cordell

Stayed 1 night in Aug 2025

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Demetric

Stayed 1 night in Feb 2025

2/10 Terrible

NORMAC

Stayed 1 night in Dec 2024

8/10 Good

Joél

Traveled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

EDWIN ISAIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Raúl

Traveled with family
Liked: Cleanliness, amenities
Muy bien
Stayed 3 nights in Oct 2024

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

6/10 Okay

Joél

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Kenneth Miguel

Stayed 3 nights in Apr 2024

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
The attention and quality of service
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Fernando

Stayed 2 nights in Sep 2023

2/10 Terrible

George

Stayed 1 night in Jun 2023

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

10/10 Excellent

BARBARA, OLYMPIA

Stayed 1 night in Mar 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2023

2/10 Terrible

Henry

Disliked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Heather, Metairie

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place! Not much to look at on the outside, but once inside, it's all you need! Clean bed, en suite shower, toilet and sink and TV. It comes with Netflix and WiFi. Corner stores for sodas/snacks, with restaurants and shopping a few blocks away. This is in Zone 1, which is being "reinvented." Not the best, not the worst area. Staff were super nice. 15 minutes from the airport. I would stay here again! Gracias por todo!
Stayed 4 nights in Jun 2022