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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with free parking connected to the convention center in Guatemala City

Choose dates to view prices

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Oakland Mall
    ‪9 min walk‬
  • U.S. Embassy in Guatemala
    ‪10 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

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Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Atrium View)

9.6 out of 10
Exceptional
(17 reviews)
  • 333 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Guatemala City

Located in Zona 10 within a short walk of U.S. Embassy in Guatemala, Hyatt Centric Guatemala City is within a mile (2 km) of other popular sights such as La Aurora Zoo. This 4.5-star hotel welcomes guests with 138 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Guatemala City, the hotel is connected to the convention center, and a short walk from Avia Mall and The Village Shopping Center.

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles
  • U.S. Embassy in Guatemala - 10 min walk - 0.5 miles
  • La Aurora Zoo - 16 min walk - 0.9 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel with free parking connected to the convention center in Guatemala City
Guests of Hyatt Centric Guatemala City have access to an outdoor pool, a gym, and a rooftop terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 16.25 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include minibars, laptop-compatible safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 122 per pet, per stay
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Is free cancellation available at Hyatt Centric Guatemala City?

Hyatt Centric Guatemala City provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do close to Hyatt Centric Guatemala City?

This hotel is situated in Zona 10, just steps from Avia Mall and Plaza Fontabella Shopping Center, and within a short walk of Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is there parking available at Hyatt Centric Guatemala City?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Centric Guatemala City include a casino?

No, Hyatt Centric Guatemala City doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Guatemala City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Centric Guatemala City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hyatt Centric Guatemala City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Centric Guatemala City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Guatemala City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Centric Guatemala City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Guatemala City for a fee of USD 122 per pet, per stay. The property also provides food and water bowls.

Does Hyatt Centric Guatemala City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hyatt Centric Guatemala City?

The closest major airport to Hyatt Centric Guatemala City is La Aurora Intl. Airport (GUA), which is 2.7 mi away (14 minutes by car).

Are there rooms with balconies at Hyatt Centric Guatemala City?

No, you won't find guestrooms with balconies at Hyatt Centric Guatemala City.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 583 out of 703 reviews
Rating 8 - Good. 68 out of 703 reviews
Rating 6 - Okay. 28 out of 703 reviews
Rating 4 - Poor. 13 out of 703 reviews
Rating 2 - Terrible. 11 out of 703 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-Stars

Great stay with an amazing view and attentive staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin, Marco Island

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool service and view!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

luis carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2025

6/10 Okay

Taina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve traveled a lot the pyramids the volcano was nice but the food horrible, atmosphere not pretty and the constant smell of sewer was enough for me to say I’ll never return!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Darcie

Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Great hotel in Zone 10.

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.
Stayed 3 nights in Feb 2025

4/10 Poor

nurit

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Panama

Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service always
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in zone 10

A comfortable stay in a modern , well priced hotel in zone 10 near to shops and restaurants. Staff are extremely attentive and friendly. Lively roof top bar and swimming pool. Ideal after sight seeing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , nice staff , good rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrienne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best hotel in Guatemala City. Rooftop pool and restaurant, amazing gym, all rooms are beautiful with great amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All the staff went above and beyond for my family. This was the best customer service I've ever received from any hotel. 10 out of 10 recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & accommodations!
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the walking distance restaurants and shopping centers to the hotel.
Stayed 8 nights in Dec 2024

2/10 Terrible

Abdalla

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan Michael, Upplands Väsby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and the staff was great and accommodations.
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property and nice staff. Rooms are very comfortable although my air conditioning was out…
Stayed 1 night in Dec 2024

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