Hyatt Centric Guatemala City

4.5 star property
Luxury hotel with bars connected to the convention center in Guatemala City

Choose dates to view prices

Photo gallery for Hyatt Centric Guatemala City

Exterior
Restaurant
3 bars/lounges, poolside bar
Restaurant
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

twin Room with Atrium View

  • Sleeps 4

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 333 sq ft
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

King Room

  • Sleeps 2

Twin Room

  • Sleeps 4

Junior King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

King Room with Atrium View

  • Sleeps 2

About the neighborhood

Guatemala City

Located in Zona 10, Hyatt Centric Guatemala City is adjacent to Avia Mall and within a 5-minute walk of The Village Shopping Center. This 4.5-star hotel welcomes guests with 138 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Guatemala City and also close to La Aurora Zoo and Paseo Cayala.

What's nearby

  • Avia Mall - 1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 2 min walk - 0.1 miles
  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 9 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪PF Changs Guatemala - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel with bars connected to the convention center in Guatemala City
Guests of Hyatt Centric Guatemala City have access to an outdoor pool, a gym, and a rooftop terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 16.25 per vehicle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include minibars, laptop-compatible safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 122 per pet, per stay
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Is free cancellation available at Hyatt Centric Guatemala City?

Hyatt Centric Guatemala City provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on Mar 8, 2026 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Centric Guatemala City?

This hotel is situated in Zona 10, just steps from Avia Mall and Plaza Fontabella Shopping Center, and within a short walk of Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is there parking available at Hyatt Centric Guatemala City?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Centric Guatemala City include a casino?

No, Hyatt Centric Guatemala City doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Guatemala City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt Centric Guatemala City good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hyatt Centric Guatemala City?

No, there isn't a spa tub at this hotel.

Does Hyatt Centric Guatemala City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Guatemala City serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Centric Guatemala City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Guatemala City for a fee of USD 122 per pet, per stay. The property also provides food and water bowls.

Does Hyatt Centric Guatemala City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hyatt Centric Guatemala City?

The closest major airport to Hyatt Centric Guatemala City is La Aurora Intl. Airport (GUA), which is 2.7 mi away (14 minutes by car).

Are there rooms with balconies at Hyatt Centric Guatemala City?

No, you won't find guestrooms with balconies at Hyatt Centric Guatemala City.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 692 out of 834 reviews
Rating 8 - Good. 79 out of 834 reviews
Rating 6 - Okay. 33 out of 834 reviews
Rating 4 - Poor. 16 out of 834 reviews
Rating 2 - Terrible. 14 out of 834 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yasmeen

Stayed 5 nights in Nov 2025

10/10 Excellent

Donovan

Stayed 1 night in Nov 2025

10/10 Excellent

Alina

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything about this hotel is excellent. Location, design, the amazing staff, the restaurants, the rooftop bar. Been here a few times and I keep coming back
Stayed 2 nights in Nov 2025

10/10 Excellent

Keilly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this beautiful hotel. All the staff is friendly and welcoming Would highly recommend it
Stayed 4 nights in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Parvez

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, thank you for hosting us Hyatt
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

10/10 Excellent

AXEL

Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always good to stay there, great service and food
Stayed 1 night in Sep 2025

10/10 Excellent

Qihong

Stayed 5 nights in Sep 2025

10/10 Excellent

Kensy

Stayed 2 nights in Aug 2025

8/10 Good

Mingen, Potomac

Liked: Cleanliness, amenities, property conditions & facilities
Room is recently renovated, but quality is so so. Room is small compare with other hotels nearby. Staff is not trained very well, they will knock your door in the morning asking for Laundry or return it, despite the “DO NOT disturb” signal. Swimming poor only open 7am-7pm, sometimes the access card system doesn’t work and you have to wait for the person to open and they usually come late. Breakfast is decent.
Stayed 9 nights in Sep 2025

4/10 Poor

Eduardo

Disliked: Property conditions & facilities
You have work to do.
Stayed 1 night in Sep 2025

2/10 Terrible

Fawzi

Traveled with partner
Disliked: Cleanliness
Room smells like sewage. Staff was unable to change room. Sprayed room excessively with air freshener. Shower glass dirty. Would not recommend. Stay somewhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
nice safe property
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel, Newton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Lovely roof top pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025