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Hotel Ixbalanque

2.5 star property
Hotel with free breakfast, near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hotel Ixbalanque

Terrace/patio
32-inch LED TV with cable channels, TV
Front of property
32-inch LED TV with cable channels, TV
Free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
15 Calle C 7-76 Zona 13, Colonia Aurora 1, Guatemala City, Guatemala
  • Place, National Museum of Archaeology and Ethnology
    ‪19 min walk‬
  • Place, Natural History Museum
    ‪19 min walk‬
  • Place, La Aurora Zoo
    ‪3 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min walk‬

Room options

View all photos for Basic Room, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Basic Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Free WiFi, bed sheets

Family Quadruple Room, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Shared Dormitory, Mixed Dorm (Up to 7 people)

Shared Dormitory, Mixed Dorm (Up to 7 people) | Free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (Up to 7 people)

  • Sleeps 7
  • 3 Twin Bunk Beds and 1 Twin Bed

View all photos for Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people) | Free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

  • Sleeps 5
  • 4 Twin Bunk Beds and 1 Twin Bed

View all photos for Basic Triple Room, Non Smoking, Shared Bathroom

Basic Triple Room, Non Smoking, Shared Bathroom | Free WiFi, bed sheets

Basic Triple Room, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Good Hotel Guatemala City

Zona 4
  • Parking included
  • Free WiFi
  • Restaurant
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9.4 out of 10, Exceptional, 237 reviews
$85 nightly
The price is $104
Dec 4 - Dec 5
Total with taxes and fees
Good Hotel Guatemala City

About the neighborhood

Guatemala City

Located in Zona 13 within a mile (2 km) of La Aurora Zoo, Hotel Ixbalanque is within 2 miles (3 km) of other popular sights such as Avenida La Reforma. This 10-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • National Museum of Archaeology and Ethnology - 19 min walk - 1.1 miles
  • Natural History Museum - 19 min walk - 1.1 miles
  • La Aurora Zoo - 3 min drive - 1.2 miles
  • Children's Museum - 3 min drive - 1.2 miles
  • National Museum of Modern Art - 3 min drive - 1.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 1 min drive

Restaurants

  • ‪Barreto Cafe - ‬7 min walk
  • ‪Tucan's Flight Apto La Aurora Guatemala - ‬7 min walk
  • ‪Airport Lounge - ‬8 min walk
  • ‪Pollo Campero - ‬7 min walk
  • ‪Gallo Cerveza - ‬9 min walk

About this property

Hotel Ixbalanque

Hotel with free breakfast, near La Aurora Zoo
Guests staying at Hotel Ixbalanque enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, access to locker space, and securing valuables.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Fans and free toiletries are other standard amenities. Housekeeping is not available.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 12 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 12 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Ixbalanque Guatemala City
Ixbalanque Guatemala City
Hotel Hotel Ixbalanque Guatemala City
Guatemala City Hotel Ixbalanque Hotel
Hotel Hotel Ixbalanque
Ixbalanque
Ixbalanque Guatemala City
Hotel Ixbalanque Hotel
Hotel Ixbalanque Guatemala City
Hotel Ixbalanque Hotel Guatemala City

Frequently asked questions

Is a free cancellation option available at Hotel Ixbalanque?

Hotel Ixbalanque provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Ixbalanque?

This hotel is situated in Zona 13 within a short 18-minute walk of National Museum of Archaeology and Ethnology and also 17 minutes on foot from Natural History Museum. You'll also find La Aurora Zoo and Avenida La Reforma within a short drive.

Is parking available on site at Hotel Ixbalanque?

Yes, self parking is offered for free at the hotel.

Does Hotel Ixbalanque have a casino at the property?

No, Hotel Ixbalanque doesn't have a casino.

Is there an indoor pool at Hotel Ixbalanque?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Ixbalanque?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does Hotel Ixbalanque have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Ixbalanque have a restaurant with a breakfast menu?

Hotel Ixbalanque offers free continental breakfast each morning though there is no restaurant.

Does Hotel Ixbalanque allow pets to stay free of charge?

Yes, pets stay free at Hotel Ixbalanque.

Are there connecting rooms at Hotel Ixbalanque?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Ixbalanque?

The closest major airport to Hotel Ixbalanque is La Aurora Intl. Airport (GUA), which is within a mile.

Are there rooms with balconies at Hotel Ixbalanque?

No, you won't find guestrooms with balconies at Hotel Ixbalanque.

Reviews

Hotel Ixbalanque Reviews

6.8

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 5 out of 64 reviews
Rating 2 - Terrible. 12 out of 64 reviews

Reviews

6/10 Okay

Sara

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was very convenient to the airport and had a great airport shuttle. It also had the size of rooms we needed. The woman at the desk, Gloria I think, was so very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Pablo

Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe what I spent for this third class hotel. In my opinion, they should charge no more than half the price. You can’t use your credit/debit card.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Paid for a 67Q room. Got a 30Q bed. No towel or soap for the shower “Free continental breakfast” was a piece of toast.
Stayed 1 night in Mar 2025

10/10 Excellent

William, newnan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Cozy and close to airport
Stayed 1 night in Jan 2025

8/10 Good

William

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Raquel

Stayed 1 night in Jul 2024

10/10 Excellent

gordon

Stayed 1 night in Jul 2024

10/10 Excellent

Maynor

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is not a hotel. It’s a hostal. A little pricey given the condition of the place. It’s safe and just a few blocks from the airport. The staff friendliness balanced it out the whole experience.
Stayed 1 night in Jun 2024

4/10 Poor

Tatum

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Ashley Ulisis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Fantastic the staff was great and friendly
Stayed 4 nights in Jun 2024

8/10 Good

Ehlane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Romel

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8 minute walk from airport but older & bare-bones

Very small, older room. One opening window to area under construction. It was a hot night, fan was large & noisy.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay in this hotel. The guy at the front desk was very nice. I got to the hotel very late so I was hungry and he offer to make a pizza for me.
Stayed 1 night in Jan 2024

6/10 Okay

Wuendy

Traveled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

corina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jorge Mario

Stayed 1 night in Oct 2023

2/10 Terrible

Jennette

Disliked: Staff & service, property conditions & facilities, room comfort

Never responded to late check-in requests

I was unable to reach the hotel to arrange for late pickup at the airport. They didn't return voice mails, texts, or e-mails. I finally got Hotels.com, and they called them for me and the answer they got was "we're not coming to pick anyone up tonight." Then Hotels told me there was nothing they could do and refused to refund my money because as they put it, "my plans had changed." This was ridiculous I ended up staying at another hostel close by but I will not be using Hotels.com again. Don't stay at this place.
Stayed 1 night in Jun 2023

10/10 Excellent

Ludin

Traveled with partner
Clean place, gated community feels very safe.
Stayed 1 night in Jul 2023

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service
This property is located nicely/ideal near airport within minutes. However the customer service is very disappointing. Staff is rude and do not coordinate/communicate well with each other (previous shifts). Breakfast included ** customer beware it consists of cornflakes, milk OR toast and jam personnel not happy to be servicing you and using profanity within feet of the dining area didn’t even bother to say you’re welcome when we (children,, wife and I) said thank you when milk, coffee and spoons arrived. Went back to cussing and hanging out with coworkers using those words not caring that there are customers within feet of them. Be advised if says it’s included shuttle to airport but you have to be very CAREFUL! You MUST ensure the previous shift left/advised the new shift that you will be needing shuttle to airport upon your leaving because they do not have an on-site shuttle driver be warned they may even charge you for the Uber ride to the airport! Staff was unprofessional and not willing to find a solution not asking proper questions to help find a solution. Very rude and unprofessional. Disappointing because there is potential in this small house turned hotel.
Stayed 1 night in Jun 2023

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