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Hotel Royal Palace

3.0 star property
Hotel in Guatemala City with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Royal Palace

Superior Double Room | 1 bedroom, premium bedding, desk, iron/ironing board
Standard Triple Room | 1 bedroom, premium bedding, desk, iron/ironing board
Reception
TV
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
6ta Avenida 12-66, Zona 1, Guatemala City, 1001
  • U.S. Embassy in Guatemala
    ‪4 min drive‬
  • La Aurora Zoo
    ‪5 min drive‬
  • Paseo Cayala
    ‪7 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪7 min drive‬

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Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Twin Room

  • 203 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 203 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, desk, iron/ironing board

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, premium bedding, desk, iron/ironing board

Superior Triple Room

  • 236 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Superior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guatemala City

Located in Zona 1, Hotel Royal Palace is next to Church of St. Francis and Museum of Invisible Musicians. This 71-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Guatemala City Hall - 16 min walk - 0.9 miles
  • U.S. Embassy in Guatemala - 4 min drive - 2.3 miles
  • Embassy of Mexico in Guatemala - 4 min drive - 2.3 miles
  • La Aurora Zoo - 5 min drive - 2.9 miles
  • Paseo Cayala - 7 min drive - 2.4 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬5 min walk
  • ‪San Martin - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬2 min walk
  • ‪Taco Bell Paseo La Sexta - ‬1 min walk
  • ‪Restaurante Bamboo China - ‬4 min walk

About this property

Hotel Royal Palace

Hotel in Guatemala City with a 24-hour front desk and a restaurant
Guests of Hotel Royal Palace enjoy free WiFi in public areas, meeting rooms, and free newspapers. There's free parking, and an airport shuttle (available on request) for USD 20 per vehicle roundtrip. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and wedding services.
Guests can expect free WiFi and TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Balconies or patios, ceiling fans, and phones are also available.

Languages

English, Spanish

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Jul 2 - Jul 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Helechos
  • Salamandra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 20 (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Royal Palace Guatemala City
Best Western Royal Palace Hotel Guatemala City
Hotel Royal Palace Guatemala City
Royal Palace Guatemala City
Hotel Royal Palace Hotel
Hotel Royal Palace Guatemala City
Hotel Royal Palace Hotel Guatemala City

Frequently asked questions

Is a free cancellation option available at Hotel Royal Palace?

Hotel Royal Palace provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Royal Palace?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Royal Palace on Jul 11, 2025 start from $76.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Royal Palace?

This hotel is situated in Zona 1, just steps from Church of St. Francis and Museum of Invisible Musicians, and within a short walk of Palacio Nacional de la Cultura. You'll also find Guatemala City Hall and Constitution Square less than a mile away.

Is parking available on site at Hotel Royal Palace?

Yes, self parking is offered for free at the hotel.

Does Hotel Royal Palace have a casino at the property?

No, Hotel Royal Palace doesn't have a casino.

Will I find an indoor pool at Hotel Royal Palace?

No, there is no indoor pool at this hotel.

Is Hotel Royal Palace a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar.

Does Hotel Royal Palace have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Royal Palace feature a restaurant that includes a breakfast menu?

Yes, Hotel Royal Palace serves a cooked-to-order breakfast for a surcharge each morning at Los Helechos.

Will Hotel Royal Palace allow pets to stay for free?

No, pets aren't allowed at Hotel Royal Palace.

Are there connecting rooms at Hotel Royal Palace?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Royal Palace?

The closest major airport to Hotel Royal Palace is La Aurora Intl. Airport (GUA), which is 4.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel Royal Palace?

Yes, every guestroom at Hotel Royal Palace comes with a balcony.

Does Hotel Royal Palace offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Royal Palace.

Hotel Royal Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 146 reviews
Rating 8 - Good. 40 out of 146 reviews
Rating 6 - Okay. 25 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 7 out of 146 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located there is a lot of stores and restaurants with in a walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rolando vasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walkable to shopping, restaurants to Catholic church, National Palace, museums and Metropolitan Cathedral Church. Also close to Elektra store in case you need to exchange money. Close to airport about 25 minutes depending traffic. The staff was very nice, thanks Heidi and Evone.
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This a real through back about 100 years and maintained well but I like to support these historic hotels. If you want to be in the centro which you may not, this is the place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed pretty much my stay. It was clean and well maintained. It only needs some bars to hold in the shower and in the toilet. The toilet is low
Stayed 2 nights in Dec 2024

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ezequiel

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Inaida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

gilmar

Liked: Cleanliness
NO AIR CONDITIONER!! was the down I could not sleep because it was too hot! and nobody in the whole hotel knew about a taxy or any other transportation to go to the bus terminal I have to go outside and catch a street taxy that was very unsafe!!
Stayed 1 night in Aug 2024

6/10 Okay

Carlos, Sudbury

Traveled with partner
Poor customer service at reception
Stayed 1 night in Mar 2024

8/10 Good

Fernando

Traveled with family
Hotel histórico, la limpieza está bien, colchones normales, personal amable
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jason, Atlanta

Stayed 1 night in Nov 2023

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is located right in the middle of everything. So expect noise from the street cars and vendors from 7am until midnight. We only stayed one night, so we just dealt with it. Another thing, our toilet didn’t flush. I told the front desk about it around 2 in the morning, but they never came the next day. Also, my grandma was in a wheel chair. No one told us there was a ramp in the back of the hotel thru the garage, so we had to haul her chair and everything up the stairs thru the lobby. We didn’t know about the ramp until the next day when we were leaving already. Very sad that the front desk ladies didn’t bother to tell us, yet we were struggling. Also, they weren’t as friendly. Seemed miserable and not even a smile when we’d speak to them.
Stayed 1 night in Nov 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, to go shopping , restaurants, and go to see the downtown
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location in Zone 1. Able to walk every where and felt very safe.
Stayed 1 night in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to historic center, no breakfast,

For the price, it would be nice if they included breakfast in the price. Our corner room was a bit Noisy due to traffic noise.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in clean place
Stayed 2 nights in Jan 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very centric. The rooms were big, clean and comfortable. Only problem was no hot water.
Stayed 3 nights in Jun 2022

10/10 Excellent

marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's comvinience when dinning and a lot shops, I like it
Stayed 3 nights in May 2022

8/10 Good

Erick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I think the staff need to ve trained to offer acuerete informaron un terms of places to visita, maps, directions. I spend half a Day los by fallowing information. In terms of tours, maps,, places to visit and restaurant they dont have no clue. Is not like other countries that are prepare to receive tourists
Stayed 3 nights in Apr 2022

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