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Aparthotel

Apart - Hotel Casa Serena

4.0 star property

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Photo gallery for Apart - Hotel Casa Serena

Outdoor pool, sun loungers
An outdoor dining area with a wooden table and chairs, a large yellow ball, and a small water feature.
Front of property
Children's area
Three clear glass candle holders with candles on a wooden surface.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪3 min walk‬
  • Place, Embassy of Canada
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪8 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, air conditioning unit, TV, and a bench.

Junior Suite, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

A bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Comfort Suite, 2 Bedrooms, Kitchen

  • 90 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Master Suite

Master Suite | Private kitchen | Full-size fridge, microwave, oven, stovetop

Master Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Grand Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Grand Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Guatemala City

Located in Zona 10 within a 5-minute walk of Plaza Fontabella Shopping Center, Apart - Hotel Casa Serena is within a 15-minute stroll of Avenida La Reforma. This 4-star aparthotel has 30 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
View more Aparthotels in Guatemala CityOpens in a new window

What's nearby

  • Plaza Fontabella Shopping Center - 3 min walk - 0.2 miles
  • Embassy of Canada - 5 min walk - 0.3 miles
  • Avenida La Reforma - 8 min walk - 0.5 miles
  • Oakland Mall - 8 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Casa Escobar Z10 - ‬1 min walk
  • ‪Hacienda Real - ‬3 min walk
  • ‪Uncle Sam’s - ‬1 min walk

About this property

Apart - Hotel Casa Serena

Apart - Hotel Casa Serena features an outdoor pool, a children's pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for USD 20 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a business center, and a free kid's club.
Each apartment is soundproofed and features a kitchen and a balcony or patio. There's space to spread out with a separate bedroom, a dining area, and a sitting area. A 50-inch Smart TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a dryer, a coffee maker, and free newspapers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 5.5 km
  • Car recommended
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch smart TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Service animals exempt from fees
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 30 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per day, plus a deposit of USD 15 per night
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.

Property is also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Frequently asked questions

Is free cancellation available at Apart - Hotel Casa Serena?

Apart - Hotel Casa Serena provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Apart - Hotel Casa Serena?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on Jun 29, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Apart - Hotel Casa Serena?

This aparthotel is situated in Zona 10, just steps from Plaza Fontabella Shopping Center, and within a 10-minute walk of Avenida La Reforma and Oakland Mall. You'll also find Avenida Las Américas and Avia Mall less than a mile away.

Is there parking available at Apart - Hotel Casa Serena?

Yes, valet and self parking are offered for free at the aparthotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Apart - Hotel Casa Serena have a casino at the property?

No, Apart - Hotel Casa Serena doesn't have a casino.

Is there an indoor pool at Apart - Hotel Casa Serena?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Apart - Hotel Casa Serena?

Amenities that appeal to couples at this aparthotel include 24-hour room service, premium bedding, and a smart TV.

Are there hot tubs at Apart - Hotel Casa Serena?

No, there isn't a spa tub at this aparthotel.

Does Apart - Hotel Casa Serena have a restaurant with a breakfast menu?

No, Apart - Hotel Casa Serena doesn't have a restaurant that serves breakfast.

Does Apart - Hotel Casa Serena allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Apart - Hotel Casa Serena for a fee of USD 15 per pet, per day. A deposit of USD 15 per night is collected.

Are there connecting rooms at Apart - Hotel Casa Serena?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Apart - Hotel Casa Serena?

The closest major airport to Apart - Hotel Casa Serena is La Aurora Intl. Airport (GUA), which is 3.1 mi away (15 minutes by car).

Are there rooms with balconies at Apart - Hotel Casa Serena?

Yes, every apartment at Apart - Hotel Casa Serena comes with a balcony/patio and some offer garden and pool views.

Apart - Hotel Casa Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 125 reviews
Rating 8 - Good. 21 out of 125 reviews
Rating 6 - Okay. 3 out of 125 reviews
Rating 4 - Poor. 0 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I stayed twice and will do it again!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, communication
Very clean, spacious, and felt very safe!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, check-in, communication, listing accuracy
Very spacious rooms and living room area. Great value for the price especially if you want a separate bedroom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elida

Liked: Cleanliness, property conditions & facilities, communication
It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, property conditions & facilities, communication
I had a wonderful stay at Apart
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay, first class accommodations
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Clean and great rooms and also all staff .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, room comfort, communication
the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, room comfort, communication
Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities, communication
Always goode service from the staff and comfortable rooms
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raghu

Liked: Cleanliness, property conditions & facilities, communication
The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, quiet place to stay. Excellent service.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Rony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good value. Helpful staff
Stayed 2 nights in Nov 2024
Verified

8/10 Good

ROSSANA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!! Everything was fine, no regrets at all
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Stayed 1 night in May 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, communication
The best
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ANGEL FARID

Liked: Cleanliness, amenities, communication
All fine
Stayed 6 nights in Nov 2025