Real InterContinental Guatemala by IHG

5.0 star property
Luxury hotel with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Real InterContinental Guatemala by IHG

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
2 outdoor pools, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
  • Oakland Mall
    ‪11 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Paseo Cayala
    ‪8 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

1 King Classic

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Accessible

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic City View

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Club Lounge Access

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

1 King Premium City View High Floor

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Premium High Floor

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Classic City View

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Premium High Floor

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, City View (High Floor)

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

You may also like

About the neighborhood

Guatemala City

Located in Zona 10, Real InterContinental Guatemala by IHG is within a 5-minute walk of Plaza Fontabella Shopping Center and within 15 minutes of other popular attractions like Oakland Mall. This 239-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk - 0.3 miles
  • Oakland Mall - 11 min walk - 0.6 miles
  • U.S. Embassy in Guatemala - 14 min walk - 0.8 miles
  • La Aurora Zoo - 16 min walk - 0.9 miles
  • Paseo Cayala - 8 min drive - 4.6 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Tanoshii - ‬1 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

Real InterContinental Guatemala by IHG

Luxury hotel with 4 restaurants and 2 outdoor pools
Guests of Real InterContinental Guatemala by IHG have access to a full-service spa, 2 outdoor pools, and a children's pool. For transportation, you can make use of a shuttle from the airport to the hotel (available on request) for GTQ 144 per vehicle, as well as an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
48-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (6,186 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GTQ 600 per stay (maximum GTQ 600 per stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GTQ 160.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 600 per stay (maximum GTQ 600 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

Is free cancellation available at Real InterContinental Guatemala by IHG?

Real InterContinental Guatemala by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Real InterContinental Guatemala by IHG?

As of Apr 23, 2025, prices found for a 1-night stay for 2 adults at Real InterContinental Guatemala by IHG on Apr 27, 2025 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Real InterContinental Guatemala by IHG?

This hotel is situated in Zona 10, just steps from Avenida La Reforma and Avia Mall, and within a short walk of Plaza Fontabella Shopping Center. You'll also find Paseo Cayala and La Aurora Zoo within a short drive.

Is there parking available at Real InterContinental Guatemala by IHG?

Yes, there is accessible parking and bicycle parking available.

Is there a spa available at Real InterContinental Guatemala by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, body wraps, and aromatherapy. The spa is not open daily but only on select days.

Does Real InterContinental Guatemala by IHG have a casino on the premises?

No, Real InterContinental Guatemala by IHG doesn't have a casino.

Is there an indoor pool at Real InterContinental Guatemala by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Real InterContinental Guatemala by IHG?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as 2 outdoor pools.

Does Real InterContinental Guatemala by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Real InterContinental Guatemala by IHG feature a restaurant that includes a breakfast menu?

Yes, Real InterContinental Guatemala by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Real InterContinental Guatemala by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Real InterContinental Guatemala by IHG for a fee of GTQ 600 per stay. The property also provides food and water bowls.

Are there connecting rooms at Real InterContinental Guatemala by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Real InterContinental Guatemala by IHG?

The closest major airport to Real InterContinental Guatemala by IHG is La Aurora Intl. Airport (GUA), which is 2.5 mi away (13 minutes by car).

Can I book a room with a balcony at Real InterContinental Guatemala by IHG?

No, there aren't any guestrooms with balconies at Real InterContinental Guatemala by IHG.

Does Real InterContinental Guatemala by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Real InterContinental Guatemala by IHG.

Real InterContinental Guatemala by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Agustin

Stayed 1 night in Jan 2025

10/10 Excellent

Fabiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 3 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Dec 2024

10/10 Excellent

Sandi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and has everything I needed for my short work trip. Some of the amenities - like the shower and room carpet were a little dated but overall it was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna, Portland

Stayed 1 night in Nov 2024

8/10 Good

Aida

Stayed 1 night in Nov 2024

10/10 Excellent

Juan Carlos

Stayed 1 night in Nov 2024

10/10 Excellent

Cesare Adelfo, San Pedro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Janelle

Liked: Staff & service, property conditions & facilities
Good location
Stayed 2 nights in Nov 2024

10/10 Excellent

carlos, Palletine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Nov 2024

4/10 Poor

carlos, Palletine

Stayed 1 night in Nov 2024

10/10 Excellent

Susanne

Stayed 2 nights in Nov 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

2/10 Terrible

H

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does not worth price

had a disappointing experience during my stay. The staff was not as accommodating as expected, and the room was not cleaned to an acceptable standard. I had to request towels multiple times, and after waiting over an hour for the first request, I had to follow up with a second call. This lack of responsiveness was frustrating and impacted my overall experience. Carpets in room stained and nasty..never cleaned , foreign objects on floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Stayed 1 night in Oct 2024

8/10 Good

Alcides

Traveled with family
Liked: Cleanliness, staff & service
Our stay was good , Friendly and help full staff. Nice Breakfast.
Stayed 2 nights in Oct 2024

6/10 Okay

Farah

Stayed 1 night in Sep 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024