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Hotel Citadin Z10

2.0 star property
Hostel in Guatemala City with a 24-hour front desk

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Photo gallery for Hotel Citadin Z10

Terrace/patio
Reception
Hallway
Staircase
Business Studio Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
16-77 17 Calle, Guatemala City, Guatemala, 01010
  • Oakland Mall
    ‪11 min walk‬
  • U.S. Embassy in Guatemala
    ‪3 min drive‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

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Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Studio Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Business Studio Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Double Room

Design Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Design Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio Suite

Business Studio Suite | 1 bedroom, desk, laptop workspace, iron/ironing board

Business Studio Suite

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room

Basic Double Room | Private kitchen

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Comfort Triple Room

  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Citadin Z10 is a leisurely stroll from sights such as Embassy of Israel in Guatemala and Oakland Mall. This 13-room hostel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and a 24-hour front desk.
View more Hostels in Guatemala CityOpens in a new window

What's nearby

  • Oakland Mall - 11 min walk - 0.6 miles
  • La Aurora Zoo - 3 min drive - 1.8 miles
  • U.S. Embassy in Guatemala - 3 min drive - 1.8 miles
  • Embassy of Mexico in Guatemala - 3 min drive - 1.6 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive

Restaurants

  • ‪La Trama - ‬7 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Luka - ‬9 min walk
  • ‪Entre Volcanes Cafe - ‬5 min walk
  • ‪El Encanto - ‬7 min walk

About this property

Hotel Citadin Z10

Hostel in Guatemala City with a 24-hour front desk
Guests staying at Hotel Citadin Z10 enjoy free WiFi in public areas, local meal delivery service, and a garden. You'll find limited parking. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 45-inch Smart TVs with digital channels. Desks and local meal delivery service are also standard. Housekeeping is available on request.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 11:30 AM for a fee: GTQ 45 for adults and GTQ 45 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Meal delivery service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GTQ 80.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately GTQ 45 for adults and GTQ 45 for children
  • Rollaway bed fee: GTQ 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Citadin Z10 Guatemala City
Hotel Citadin Z10 Guatemala City
Hotel Citadin Z10 Hostel/Backpacker accommodation
Hotel Citadin Z10 Hostel/Backpacker accommodation Guatemala City

Frequently asked questions

What's there to do around Hotel Citadin Z10?

This hostel is situated in Zona 10 within a short 11-minute walk of Oakland Mall and also 18 minutes on foot from Avenida La Reforma. You'll also find Avenida Las Américas and Plaza Fontabella Shopping Center less than a mile away.

Is parking available on site at Hotel Citadin Z10?

Yes, there is accessible parking available. You'll find a garage and max 1 space per unit.

Does Hotel Citadin Z10 include a casino at the property?

No, Hotel Citadin Z10 doesn't have a casino.

Is there an indoor pool at Hotel Citadin Z10?

No, there is no indoor pool at this hostel.

What will couples enjoy most about a stay at Hotel Citadin Z10?

Couples staying at this hostel will appreciate amenities like a meal delivery service and streaming services as well as a garden.

Are there hot tubs at Hotel Citadin Z10?

No, this hostel doesn't have a spa tub.

Does Hotel Citadin Z10 feature a restaurant that includes a breakfast menu?

Hotel Citadin Z10 offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Hotel Citadin Z10 allow pets to stay for free?

No, pets aren't allowed at Hotel Citadin Z10 though service animals are welcome.

Are there connecting rooms at Hotel Citadin Z10?

No, there aren't connecting guestrooms at this hostel.

How close is the airport from Hotel Citadin Z10?

The closest major airport to Hotel Citadin Z10 is La Aurora Intl. Airport (GUA), which is 3.4 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Citadin Z10?

No, there aren't any rooms with balconies at Hotel Citadin Z10.

Hotel Citadin Z10 Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 6 out of 18 reviews

6.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Violeta

Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Stayed 1 night in Feb 2025

2/10 Terrible

jay

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would avoid ..staff wonderful building very tired
Stayed 4 nights in Jan 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I THINK THE ROOM WAS VERY SMALL AND LACK OF PRIVACY, BACK FROM THE RECEPTION.
Stayed 1 night in Feb 2025

2/10 Terrible

Carmen, Katy

Traveled with family
Liked: Staff & service
We were right by the kitchen. We could hear all the banging and talking. The pictures on Expedia did not reflect my room. I had barely any place to walk. Maybe a foot I. Between the wall and the bed. Other than that, staff was very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excelent if you are traveling for business, everything is close and no traffic at all on that area, nice restaurants close by
Stayed 2 nights in Dec 2024

2/10 Terrible

jose armando herrera

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property through Expedia. There was supposed to be a kitchenette, mini fridge, dishes, everything you would need for the 2 week stay i booked. What was there? A grimey mattress on a concrete slab with a tiny toils wet . They got my money, my husband didn't stay a single night. Expedia was no help. The hotel was no help. BEWARE! didn't spend a
Stayed 13 nights in Oct 2024

10/10 Excellent

Rafael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Safe location. Great people
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 2 nights in Jul 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

LUIS

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobrevalorado

Lugar muy sucio, muy informal, sobrevalorado
Stayed 1 night in Jun 2024

8/10 Good

Henry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff over all were good The TV we could not get to work There was a murmur noise all night wasn’t sure if it was another guests snore or a machine that repeatedly turned on and off Like I stated before place and staff were good Just not the greatest stay.
Stayed 1 night in Jun 2024

6/10 Okay

Shawn

Liked: Amenities
The room was nice but small. Throughout the night, I could hear the staff talking, and during the day, there was construction work being done above my room. The location is convenient, and the staff was helpful, but the noise issue needs to be addressed.
Stayed 2 nights in Jun 2024

2/10 Terrible

david

Business traveler
Disliked: Cleanliness, property conditions & facilities
Mal arañas los empleados desde temprano asen mucha ruido
Stayed 1 night in May 2025

2/10 Terrible

Jorge, Quetzaltenango

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La ubicación únicamente, de ahí tiene aspecto de un motel
Stayed 1 night in Dec 2024

8/10 Good

DIEGO

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Buena atención, faltó algo de higiene en las camas, tuvimos que cambiar las sábanas. De resto muy cómodo.
Stayed 1 night in Sep 2024

4/10 Poor

Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Habitaciones muy pequeñas
Stayed 1 night in Jul 2024