- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The minimum check-in age for Spring Break is 18 years old.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details 24 hours prior to arrival, using the phone number on your booking confirmation.
- Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Clarion Suites Guatemala City
4.0 out of 5.0Enter your dates to see prices
Clarion Suites Guatemala City
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 23 reviews
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Recent guest reviews
People were friendly. The hotel is beautiful. My room had a lo of space and great view
Just needed to overnight in Guatemala city before a flight. Great hotel, good price, includes big breakfast and very convenient location. I felt very safe walking to dinner and around the area.
We had a shuttle pick us up at the airport and take us to the room and vice versa when returning to the airport. Shuttle driver spoke really good English. Hotel staff was friendly. The room was absolutely beautiful. It was just like the picture showed. It was like an apartment. That being said, the room was spacious. The location of the hotel is nice. Lots of different restaurants nearby to choose from. Price was fair. Especially considering you can stay at another hotel cheaper but by time you pay for a taxi to get to and from airport you could pay a little more and stay at a nice hotel. There were 4 of us in our group so it made sense to stay at Clarion which had a shuttle to and from the airport. Of course you give the driver a tip, but they are appreciative of anything you give them. There isn't a 10-20% tip rule like we have in the states. Most of the people you will deal with in the hotel speak enough English, which is helpful if you don't speak Spanish. The only thing I didn't like was there was no heat in the hotel room (just a spoiled American speaking). I was there in January and caught a cold while in Guatemala and the hotel room didn't have heat. I'm not sure but I think by Guatemalan standards having heat isn't normal because the temperature is fair year round. Overall, a beautiful hotel room. Pricing was fair when compared to other places. It wasn't too far from airport. I wish I had more time as there are many things to do in that area of Guatemala City.
Great hotel ! Visitor fee are expensive . No microwave in suite room.
I just have an experience with my food order, it was realy delay and also cold, i provide my feedback to room service departmet as a constructive advise.
They would try every way to take ya money. Staff didn't allow is to go back in the room at 3 am
The hotel was great, nice views and awesome room. But the fact that when I requested a local phone call they wouldn't provide it just because I didn't leave a cc registered: I thought that was so lame! And they won't take debit cards either for registration, which is terrible.
... but you get what you pay for. Shower drains a little slow, toilet backed up, couldn't get the armoire doors to stay open to watch the TV, etc. Other than that, you get a clean room with free wifi for under one bill. And i believe that included breakfast, although i didn't partake.
Very good experience. Friendly staff, great customer service, bar and restaurant great. Just need the pool and spa to get more comfort your stay. Great location in city, close to airport too where you can be shuttle pretty easy from there. Thanks
Room was very comfortable. Perfect to have meetings in the hotel
Lovely and spacious rooms, staff pleasant and always ready to help. They even helped me get in touch with a fantastic guide to take us to all the sites north of the city. the breakfast buffett was impressive and they made omelets to order. The hotel has shuttles for the airport and gym facilities. Our search showed this hotel was better priced than the westin one block away. Lovely shopping mall near, and plenty of restaurants to choose from very close.
excellent experience, they worked with me on a confusing change of itinerary - it all worked out well
GOOD EXPENSIVE RESTAURANT,PARKING SMALL SPACES, EXCELENT MEETING ROOM AND GYM, EXTRA FRIENDLY STAFF EXCELENT SECURITY
ALL ROOMS HAVE A LIVING ROOM U CAN HAVE COMFORTABLE BUSSINESS MEETINGS
I feel I pay what for the right value. Location is great and secure, food was really nice. They have a nice gym.
XCELENT TO CONDUCT BUSSINESS EASY WALK TO RESTAURANTS (OVERPRICED RESTAURANTS OVERALL IN GUATE.CITY)
felt safety friendly restaurant parking staff xcelent
Only stayed one night. The food was good. Nice suite layout, but the 17 inch televisions was a disappointment.
everything was great exept for the check in. it was a business trip but me and my partners had to wait for about 2 hours just for the check in.
[...] listed this place as "Breakfast included". When we got there, the front desk person claimed that breakfast was not included. I then showed him the reservation that indicated that it was and he was very short with me and unprofessional. When I asked to speak to the manager, they were equally rude, passing off the problem to say that it was an error on the [...] site. I wasn't pleased with the way they handled the situation.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located in Zona 10 within a 5-minute walk of Plaza Fontabella Shopping Center, Clarion Suites Guatemala City is within a 15-minute stroll of The Village Shopping Center. This 172-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking. It's in central Guatemala City and also a short walk from Embassy of Canada and Union Church of Guatemala.
Dining
This hotel serves as home to a restaurant, which has garden views, along with a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Rooms
The 172 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, minibars, and coffee makers are also standard.
Property features
Renovated in 2016, Clarion Suites Guatemala City offers a fitness center, free WiFi in public areas, and 8 meeting rooms. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and a library.
Guest reviews for Clarion Suites Guatemala City
friendly
Everyone
People were friendly. The hotel is beautiful. My room had a lo of space and great view
Everyone
Just needed to overnight in Guatemala city before a flight. Great hotel, good price, includes big breakfast and very convenient location. I felt very safe walking to dinner and around the area.
Review comment
Ale responded on Mar 19, 2018
Thank you for taking the time and share your commments with us. We hope to see you again.
nice hotel with a nice hotel room
Everyone
We had a shuttle pick us up at the airport and take us to the room and vice versa when returning to the airport. Shuttle driver spoke really good English. Hotel staff was friendly. The room was absolutely beautiful. It was just like the picture showed. It was like an apartment. That being said, the room was spacious. The location of the hotel is nice. Lots of different restaurants nearby to choose from. Price was fair. Especially considering you can stay at another hotel cheaper but by time you pay for a taxi to get to and from airport you could pay a little more and stay at a nice hotel. There were 4 of us in our group so it made sense to stay at Clarion which had a shuttle to and from the airport. Of course you give the driver a tip, but they are appreciative of anything you give them. There isn't a 10-20% tip rule like we have in the states. Most of the people you will deal with in the hotel speak enough English, which is helpful if you don't speak Spanish. The only thing I didn't like was there was no heat in the hotel room (just a spoiled American speaking). I was there in January and caught a cold while in Guatemala and the hotel room didn't have heat. I'm not sure but I think by Guatemalan standards having heat isn't normal because the temperature is fair year round. Overall, a beautiful hotel room. Pricing was fair when compared to other places. It wasn't too far from airport. I wish I had more time as there are many things to do in that area of Guatemala City.
Review comment
Ale responded on Feb 12, 2018
Thank you for taking the time and share all the details about your stay. your comments are very important for us. We will be glad that you visit us again.
Everyone
Great hotel ! Visitor fee are expensive . No microwave in suite room.
Review comment
Ale responded on Feb 4, 2018
Send our apologies for the inconvenience. We only have microwaves in our Apartment Suites. Our Tourism taxes are 10% + 12% government, total 22%
city hotel
Everyone
I just have an experience with my food order, it was realy delay and also cold, i provide my feedback to room service departmet as a constructive advise.
Review comment
Ale responded on Nov 26, 2017
Thank you for taking the time and send us also your comments. We appreciate your information, and we will check our food temperature. Best Regards,
a friend decided to stay and charged us about $100
Everyone
They would try every way to take ya money. Staff didn't allow is to go back in the room at 3 am
Review comment
Alejandra responded on Jul 4, 2017
Dear guest, unfortunately we don´t have your name and see what hapenned, we send our apologies.
nice but stingy
Everyone
The hotel was great, nice views and awesome room. But the fact that when I requested a local phone call they wouldn't provide it just because I didn't leave a cc registered: I thought that was so lame! And they won't take debit cards either for registration, which is terrible.
Review comment
Alejandra responded on Mar 18, 2017
Dear guest, we send our most sincere apologies. Please note that about the inconvenience with credit and debit card, as part of our procedures, we request for a pre-authorization, in the case of debit cards this cannot make as it takes the pre-authorization as part of a charge. We will check again the information, and hope you can give us the opportunity to serve your again in the future.
good value...
Everyone
... but you get what you pay for. Shower drains a little slow, toilet backed up, couldn't get the armoire doors to stay open to watch the TV, etc. Other than that, you get a clean room with free wifi for under one bill. And i believe that included breakfast, although i didn't partake.
Review comment
Alejandra Samayoa responded on May 21, 2016
Thank your for your comments, we will take care of every details that you inform us, and look forward to see you again. Best Regards,
nice and friendly hotel
Everyone
Very good experience. Friendly staff, great customer service, bar and restaurant great. Just need the pool and spa to get more comfort your stay. Great location in city, close to airport too where you can be shuttle pretty easy from there. Thanks
Review comment
Revenue Manager responded on May 6, 2016
Thank you for your comments and we are glad that you enjoy your stay. We will take your recommendations about the security box. Hope to see you soon. Best Regards
perfect to have meetings in the hotel
Everyone
Room was very comfortable. Perfect to have meetings in the hotel
Review comment
Alejandra Samayoa responded on May 21, 2016
Thank you for your comment. We are glad you enjoy your stay and also our Restaurant. Hope to see you again and also to help you with your future business meetings.
Thank you for your comments. We are glad you enjoy staying with us. Best Regards,