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Clarion Suites Guatemala City

4.0 out of 5.0

Recent guest reviews

They would try every way to take ya money. Staff didn't allow is to go back in the room at 3 am

The hotel was great, nice views and awesome room. But the fact that when I requested a local phone call they wouldn't provide it just because I didn't leave a cc registered: I thought that was so lame! And they won't take debit cards either for registration, which is terrible.

... but you get what you pay for. Shower drains a little slow, toilet backed up, couldn't get the armoire doors to stay open to watch the TV, etc. Other than that, you get a clean room with free wifi for under one bill. And i believe that included breakfast, although i didn't partake.

Very good experience. Friendly staff, great customer service, bar and restaurant great. Just need the pool and spa to get more comfort your stay. Great location in city, close to airport too where you can be shuttle pretty easy from there. Thanks

Room was very comfortable. Perfect to have meetings in the hotel

Lovely and spacious rooms, staff pleasant and always ready to help. They even helped me get in touch with a fantastic guide to take us to all the sites north of the city. the breakfast buffett was impressive and they made omelets to order. The hotel has shuttles for the airport and gym facilities. Our search showed this hotel was better priced than the westin one block away. Lovely shopping mall near, and plenty of restaurants to choose from very close.

excellent experience, they worked with me on a confusing change of itinerary - it all worked out well

GOOD EXPENSIVE RESTAURANT,PARKING SMALL SPACES, EXCELENT MEETING ROOM AND GYM, EXTRA FRIENDLY STAFF EXCELENT SECURITY

ALL ROOMS HAVE A LIVING ROOM U CAN HAVE COMFORTABLE BUSSINESS MEETINGS

I feel I pay what for the right value. Location is great and secure, food was really nice. They have a nice gym.

XCELENT TO CONDUCT BUSSINESS EASY WALK TO RESTAURANTS (OVERPRICED RESTAURANTS OVERALL IN GUATE.CITY)

felt safety friendly restaurant parking staff xcelent

Only stayed one night. The food was good. Nice suite layout, but the 17 inch televisions was a disappointment.

everything was great exept for the check in. it was a business trip but me and my partners had to wait for about 2 hours just for the check in.

[...] listed this place as "Breakfast included". When we got there, the front desk person claimed that breakfast was not included. I then showed him the reservation that indicated that it was and he was very short with me and unprofessional. When I asked to speak to the manager, they were equally rude, passing off the problem to say that it was an error on the [...] site. I wasn't pleased with the way they handled the situation.

For a first time visit to Guatemala we were so glad we chose the Clarion Suites to stay at while we were in the city zone. The hotel is in a great location - you can get a taxi or bus easily. We had plenty of resturants to choose from. The rooms were beautiful and spacious. The beds were comfortable and the view we had was amazing. We were on the 16th floor and had a nice view of the city and volcanos. The food in the resturant and bar was excellent. We had breakfast there a couple times. The hotel staff were so helpful. Truly made the stay that much more enjoyable. Our one complaint was that we would have to call housekeeping for soap and washclothes as a couple times we didn't have any replaced. And then we had to wait some time before they brought the items. But overall the Clarion Suites is a great hotel and we would stay again.

The Clarion Suites Guatemala City is a wonderful place to stay. As the name states the room we stayed in was a suite. The location is right in Zone 10 otherwise called Viva Zona. It is across the street from some nice restaurants. The staff is extremely friendly and helpful. I would stay there again.

The Clarion Suites Guatemala City was fantastic. We upgraded to a Junior Executive Suite, which was beautiful with amazing views. The staff was top notch and the overall service was perfect. The hotel restaurant is beautiful with a water fall and fantastic food. We will always return to this hotel when we are in Guatemala City. The surrounding area was very safe and enjoyable as well.

14 Street 3-08 Zona 10 Guatemala City Guatemala

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a 5-minute walk of Plaza Fontabella Shopping Center, Clarion Suites Guatemala City is within a 15-minute stroll of The Village Shopping Center. This 172-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking. It's in central Guatemala City and also a short walk from Embassy of Canada and Union Church of Guatemala.


Dining

This hotel serves as home to a restaurant, which has garden views, along with a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

The 172 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and minibars are also standard.


Property features

Renovated in 2016, Clarion Suites Guatemala City offers a fitness center, free WiFi in public areas, and 8 meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.

Room options

Deluxe Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking (VIP Floor)

King 1 | Sleeps 3

Suite, 2 Double Beds, Non Smoking (VIP Floor)

Full 2 | Sleeps 3

Guest reviews for Clarion Suites Guatemala City

Everyone (6) Business (9) Couples (1) Friends (2)
1

a friend decided to stay and charged us about $100

Everyone

They would try every way to take ya money. Staff didn't allow is to go back in the room at 3 am

By on Apr 9, 2017

Review comment responded on Jul 4, 2017

Dear guest, unfortunately we don´t have your name and see what hapenned, we send our apologies.

3

nice but stingy

Everyone

The hotel was great, nice views and awesome room. But the fact that when I requested a local phone call they wouldn't provide it just because I didn't leave a cc registered: I thought that was so lame! And they won't take debit cards either for registration, which is terrible.

By , from CR on Feb 3, 2017

Review comment responded on Mar 18, 2017

Dear guest, we send our most sincere apologies. Please note that about the inconvenience with credit and debit card, as part of our procedures, we request for a pre-authorization, in the case of debit cards this cannot make as it takes the pre-authorization as part of a charge. We will check again the information, and hope you can give us the opportunity to serve your again in the future.

3

good value...

Everyone

... but you get what you pay for. Shower drains a little slow, toilet backed up, couldn't get the armoire doors to stay open to watch the TV, etc. Other than that, you get a clean room with free wifi for under one bill. And i believe that included breakfast, although i didn't partake.

By on May 13, 2016

Review comment responded on May 21, 2016

Thank your for your comments, we will take care of every details that you inform us, and look forward to see you again. Best Regards,

5

nice and friendly hotel

Everyone

Very good experience. Friendly staff, great customer service, bar and restaurant great. Just need the pool and spa to get more comfort your stay. Great location in city, close to airport too where you can be shuttle pretty easy from there. Thanks

By , from Lakelan, FL on Apr 28, 2016

Review comment responded on May 6, 2016

Thank you for your comments and we are glad that you enjoy your stay. We will take your recommendations about the security box. Hope to see you soon. Best Regards

4

perfect to have meetings in the hotel

Everyone

Room was very comfortable. Perfect to have meetings in the hotel

By on Feb 28, 2016

Review comment responded on May 21, 2016

Thank you for your comment. We are glad you enjoy your stay and also our Restaurant. Hope to see you again and also to help you with your future business meetings.

5

will stay again

Everyone

Lovely and spacious rooms, staff pleasant and always ready to help. They even helped me get in touch with a fantastic guide to take us to all the sites north of the city. the breakfast buffett was impressive and they made omelets to order. The hotel has shuttles for the airport and gym facilities. Our search showed this hotel was better priced than the westin one block away. Lovely shopping mall near, and plenty of restaurants to choose from very close.

By , from Toronto ON Canada on Feb 14, 2016

Review comment responded on Nov 28, 2016

Dear Guest, Thank you for your comments. We hope to see you soon. Best Regards,

5

great hotel for business or pleasure

BusinessTravelers

excellent experience, they worked with me on a confusing change of itinerary - it all worked out well

By , from New Hope, PA on Feb 14, 2016

Review comment responded on Nov 28, 2016

Dear Guest, Thank you for your comments. We hope to see you soon. Best Regards,

4

bussiness

BusinessTravelers

GOOD EXPENSIVE RESTAURANT,PARKING SMALL SPACES, EXCELENT MEETING ROOM AND GYM, EXTRA FRIENDLY STAFF EXCELENT SECURITY

By on Feb 9, 2015

3

xcel for bussiness

BusinessTravelers

ALL ROOMS HAVE A LIVING ROOM U CAN HAVE COMFORTABLE BUSSINESS MEETINGS

By on Nov 14, 2014

4

clarion

BusinessTravelers

I feel I pay what for the right value. Location is great and secure, food was really nice. They have a nice gym.

By on Nov 3, 2014