Holiday Inn Guatemala City by IHG

3.5 star property
Hotel with free parking, steps from Avenida La Reforma

Choose dates to view prices

Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪11 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

Suite, 1 King Bed (Kitchen Area)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guatemala City

Located in Zona 10, Holiday Inn Guatemala City by IHG is adjacent to Avenida La Reforma and within a 5-minute walk of other popular sights like Plaza Fontabella Shopping Center. This 210-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 miles
  • Plaza Fontabella Shopping Center - 5 min walk - 0.3 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.6 miles
  • Oakland Mall - 11 min walk - 0.6 miles
  • U.S. Embassy in Guatemala - 11 min walk - 0.6 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 11 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Restaurante Giuseppe Verdi - ‬3 min walk
  • ‪Cheers Sport Bar - ‬1 min walk
  • ‪Del Griego - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Holiday Inn Guatemala City by IHG

Paragraph with newline

LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GTQ 162.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn Guatemala City by IHG?

Holiday Inn Guatemala City by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around Holiday Inn Guatemala City by IHG?

This hotel is situated in Zona 10, just steps from Avenida La Reforma and Avia Mall, and within a short walk of Plaza Fontabella Shopping Center. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is parking available on site at Holiday Inn Guatemala City by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Guatemala City by IHG have a casino at the property?

No, Holiday Inn Guatemala City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Guatemala City by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Holiday Inn Guatemala City by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Guatemala City by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Guatemala City by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Guatemala City by IHG serves a cooked-to-order breakfast for a surcharge each morning at Los Comensales.

Does Holiday Inn Guatemala City by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Guatemala City by IHG though service animals are welcome.

Does Holiday Inn Guatemala City by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Guatemala City by IHG?

The closest major airport to Holiday Inn Guatemala City by IHG is La Aurora Intl. Airport (GUA), which is 2.3 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Guatemala City by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy valley or mountain views.

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Business traveler
Liked: Cleanliness
Disliked: Amenities
Good hotel. The gym is super small. The staff is friendly, but they don't really solve problems or situations. I asked for transportation, and they never arrived.
Stayed 7 nights in Sep 2025

10/10 Excellent

Alvaro

Stayed 6 nights in Aug 2025

10/10 Excellent

Esther

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Byron

Stayed 3 nights in Jul 2025

10/10 Excellent

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conviene.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bertha

Stayed 1 night in Jul 2025

8/10 Good

Bertha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful place. Yet the bedroom is too small
Stayed 1 night in Jul 2025

2/10 Terrible

LILIANA

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, good location for walking to malls and restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Alana

Stayed 1 night in Jul 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed before at the Holiday Inn and I always find friendly staff, clean room and great service.
Stayed 7 nights in Jul 2025

10/10 Excellent

Miguel Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Great place to stay. Very comfortable and very clean. Really close to restaurants and bars. It was located in a safe location.
Stayed 1 night in Jun 2025

10/10 Excellent

Tyrone

Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Stayed 1 night in Jun 2025

10/10 Excellent

Rowena

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The place was so comfortable. They made me special.
Stayed 1 night in Jun 2025

10/10 Excellent

Maelouise

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed 4 nights at the Holiday Inn in Guatemala City. Our stay was thoroughly delightful. The staff was certainly a highlight. Everyone from the housekeeper to the front door attendant were amazinly friendly. The room was nice, the breakfast buffet excellent, and the overall atmosphere welcoming. Also, we departed for our next destination by Pullmantur bus. The station was attached to the Holiday Inn. Couldn't have been an easier transfer!
Stayed 4 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great customer seevice
Stayed 2 nights in May 2025