- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Guatemala City
4.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 11 reviews
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Recent guest reviews
Enjoyed the one night stay after a long flight. Nicely kept grounds. Good buffet.
Everything is excelent! This was more then what expect
Pase una noche con mi esposa el hotel está bonito pero la abitacion que nos dieron apestaba a humedad y para terminar no avia agua caliente me bañe con agua fría y la mujer que me atendió no save tratar a los clientes nunca volveré a ese hotel ay muchos mas y mejores y más baratos
Estuve en el piso 6 y se escucha mucho ruido proveniente de la calle.
This corner hotel is located at an uncontrolled traffic intersection which produces nonstop horn-blowing on week days, sometimes for three or more hours in the late afternoon and evening. My sixth floor balcony door had large gaps which allowed very loud noise and heavy motorcycle and car exhaust fumes to fill the room. Had to use towels to partially block sound and smog. Balcony doors did not lock -- both locks were not fitted properly. Found "window washer" on my balcony one day without staff warning. There is no temperature control whatsoever in the room -- no heat, no cooling, just a fan with very dirty vents so, if you try to move the air, you get blown dust. Some large red bugs found on floor aside my bed.
The hotel staff were very friendly, polite and very helpful. The room was very cozy, up to date and the beds comfortable the only thing I think the should of have better pillows. All common areas were extremely clean and up to date. The hotel is in a good area in the center of town, lots of great restaurant , bars and night clubs and shopping centers.The price was very reasonable and much less than the biggest hotel name which they all are located within a few blocks from each other. It was an excellent stay.
Very good hotel, great location. The price of the room on the executive floor I think is a little over priced because it's practically the same thing as a regular suit
Location is good but when inside you will see and old and not good maintained building. Rooms smell bad and doors when people close them sounds so loud that weaks you up! From 4-5AM people are leaving the room and you're not able to rest.
We spent two nights here while waiting to leave the city. It was locatedin a nice area with some good restaurants. It was very clean and the staff was professional yet friendly. We had a big king size bed which is not easy to come by un Central America.
hotel is nice, internet is not perfect and complex, which makes business tougher. rest all ok.
had some meetings
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located in Zona 10, Holiday Inn Guatemala City is within a 5-minute walk of sights such as Plaza Fontabella Shopping Center and Union Church of Guatemala. This 210-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's near the airport and also a short walk from The Village Shopping Center and El Obelisco.
Dining
Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Rooms
All 210 air-conditioned rooms feature coffee makers, free local calls, and safes. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
Property features
At Holiday Inn Guatemala City, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and a business center.
Guest reviews for Holiday Inn Guatemala City
good location for the price.
Everyone
Enjoyed the one night stay after a long flight. Nicely kept grounds. Good buffet.
first time staying here! i like it.
Everyone
Everything is excelent! This was more then what expect
Review comment
karla Montufar responded on Mar 18, 2017
Dear Anonymous: Thank you very much for your comments, it is good to know that we have filled your expectations. We look forward to your visit at the next opportunity. Regards,
noise and exhaust pollution
Students
This corner hotel is located at an uncontrolled traffic intersection which produces nonstop horn-blowing on week days, sometimes for three or more hours in the late afternoon and evening. My sixth floor balcony door had large gaps which allowed very loud noise and heavy motorcycle and car exhaust fumes to fill the room. Had to use towels to partially block sound and smog. Balcony doors did not lock -- both locks were not fitted properly. Found "window washer" on my balcony one day without staff warning. There is no temperature control whatsoever in the room -- no heat, no cooling, just a fan with very dirty vents so, if you try to move the air, you get blown dust. Some large red bugs found on floor aside my bed.
Review comment
Karla de Montufar responded on Dec 21, 2016
Dear Grizzly1 Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note of your comments, which will be forwarded to the departments concerned to take immediate action. We know you have many choices when it comes to lodging and we hope that this experience will not prevent you from giving us the opportunity to serve you in the future. Sincerely,
great trip.
Families
The hotel staff were very friendly, polite and very helpful. The room was very cozy, up to date and the beds comfortable the only thing I think the should of have better pillows. All common areas were extremely clean and up to date. The hotel is in a good area in the center of town, lots of great restaurant , bars and night clubs and shopping centers.The price was very reasonable and much less than the biggest hotel name which they all are located within a few blocks from each other. It was an excellent stay.
weekend vacation
GetawayWithFriends
Very good hotel, great location. The price of the room on the executive floor I think is a little over priced because it's practically the same thing as a regular suit
need to be updated
BusinessTravelers
Location is good but when inside you will see and old and not good maintained building. Rooms smell bad and doors when people close them sounds so loud that weaks you up! From 4-5AM people are leaving the room and you're not able to rest.
comfortable with no surprizes
Couples
We spent two nights here while waiting to leave the city. It was locatedin a nice area with some good restaurants. It was very clean and the staff was professional yet friendly. We had a big king size bed which is not easy to come by un Central America.
nice hotel
BusinessTravelers
hotel is nice, internet is not perfect and complex, which makes business tougher. rest all ok.
visit to holiday inn, guatemala city
BusinessTravelers
had some meetings
no me gustó
Everyone
Pase una noche con mi esposa el hotel está bonito pero la abitacion que nos dieron apestaba a humedad y para terminar no avia agua caliente me bañe con agua fría y la mujer que me atendió no save tratar a los clientes nunca volveré a ese hotel ay muchos mas y mejores y más baratos
Review comment
karla Montufar responded on Dec 17, 2016
Estimado Carlos: Estamos muy agradecidos por el tiempo que se toma en hacernos llegar sus comentarios. Lamentamos mucho no haber llenado sus expectativas durante su estancia y estaremos tomando las medidas necesarias para corregir estas situaciones innecesarias. Por favor denos la oportunidad de atenderle en futuras fechas y así pueda vivir la real experiencia que brindamos a nuestros huéspedes. Muy Cordialmente,
Dear Angel: Thank you very much for your comments, it is good to know that we have filled your expectations. We look forward to your visit at the next opportunity. Regards,