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Hotel Plaza Genova Centro

3.5 star property
Hotel with free parking, 3-minute walk to Degollado Theater

Choose dates to view prices

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Place, Teatro Diana
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(206 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Plaza Genova Centro is within a 5-minute walk of popular attractions such as Degollado Theater and Guadalajara Cathedral. This 3.5-star hotel has 197 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Hospicio Cabanas - 12 min walk - 0.7 miles
  • Teatro Diana - 14 min walk - 0.8 miles
  • Jalisco Stadium - 13 min drive - 2.7 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Chai - ‬2 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Baguettes Naturalmente Verde - ‬1 min walk

About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
At Hotel Plaza Genova Centro, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Hotel Plaza Genova Centro?

Hotel Plaza Genova Centro offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Plaza Genova Centro?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Genova Centro on Nov 23, 2025 start from $33.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Plaza Genova Centro?

This hotel is situated in Downtown Guadalajara, just steps from Degollado Theater and Guadalajara Wax Museum, and within a short walk of Guadalajara Cathedral. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Will I be able to park at Hotel Plaza Genova Centro?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Plaza Genova Centro feature a casino?

No, Hotel Plaza Genova Centro doesn't have a casino.

Is there an indoor pool at Hotel Plaza Genova Centro?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Plaza Genova Centro?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Hotel Plaza Genova Centro?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza Genova Centro have a restaurant with a breakfast menu?

Yes, Hotel Plaza Genova Centro serves breakfast for a surcharge from its restaurant.

Does Hotel Plaza Genova Centro allow pets to stay for free?

No, pets aren't allowed at Hotel Plaza Genova Centro.

Does Hotel Plaza Genova Centro have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Plaza Genova Centro?

The closest major airport to Hotel Plaza Genova Centro is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.2 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel Plaza Genova Centro?

No, there aren't any guestrooms with balconies at Hotel Plaza Genova Centro.

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1056 out of 1703 reviews
Rating 8 - Good. 403 out of 1703 reviews
Rating 6 - Okay. 136 out of 1703 reviews
Rating 4 - Poor. 54 out of 1703 reviews
Rating 2 - Terrible. 54 out of 1703 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the 2nd floor where the windows don't close properly. Therefore, there was noise from the street constantly@!!!
Stayed 7 nights in Aug 2025

6/10 Okay

Juan

Stayed 4 nights in Jul 2025

4/10 Poor

Ana

Stayed 3 nights in Jul 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, the room had a peculiar smell. I’m not sure what it was, but it smelled like mold. The air filter needed to be changed because it was dirty. I did not tell staff so that was something I could have requested, but I didn’t. Over all I was comfortable and the area is need shopping and lots of dining and cafe options. Beds were comfortable also, the restroom had lots of natural light which was nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daisy, lawndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Norma

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The key card deactivated regularly and we had to stop at the counter for reactivating. When I requested a second card holder/sleeve (so each of our cards had one) the lady at the counter refused. I had to insist! She explained that only one card holder is permitted per room—petty! The use of scented toilet paper annoying. Very clean. Cleaning personnel is nice & friendly. They have water at the reception every day and is refreshing and good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Dicsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Expedia for the excellent stay and the Hotel Plaza Genova Centro
Stayed 9 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The walk around the area offered lots of shopping and eating choices.
Stayed 3 nights in Jul 2025

8/10 Good

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 6 nights in Jul 2025

8/10 Good

GERARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ser
Stayed 4 nights in Jul 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but too busy a bit noisy at night time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dennice Arianna

Traveled with partner
Liked: Cleanliness, amenities
Hotel is old but served its purpose. We were on the 5th floor facing the street at first and the vehicles didn’t let us sleep. In the morning the construction started right on top of our room. Went and asked for a different room and they switched us right away. The other room was better.
Stayed 5 nights in Jul 2025

8/10 Good

Juan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

GERARDO

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. No complains
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the pictures fool you. The customer service is great but the room is not. I love the location on the hotel because it’s close to the cathedral but it is also a bloom away from a house of prostitution. The rooms were smelly and not clean. We had blood stain on my sheets and I had to call to get them replaced, I wish I could have changed hotels but I don’t know the area. The showers were not clean, there was mold. Please stay somewhere else, I know it’s cheap but not worth it. For next time I will stay at a nicer hotel even if it’s further I rather pay for parking everytime I go to the cathedral and museums.
Stayed 3 nights in Jul 2025

8/10 Good

Beatrice

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean. The best part was that I could have my family of six together in one suite. I loved it!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sukkai

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jun 2025

4/10 Poor

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
Is on the main street and is very loud unable to sleep and it seems like they do it on purpose by giving you a room on the 1st floor and the carpets are very dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Antontio

Stayed 1 night in Jul 2025

2/10 Terrible

Juan Pablo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not incident report made
Stayed 1 night in Jun 2025

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