Guest reviews for San Francisco Plaza Hotel
convenient, comfortable, affordable downtown hotel
Overall good quality for the price. Had to change rooms on arrival because of a plumbing problem in the bathroom of my initial unit, but the hotel accommodated the switch with no difficulties. My Spanish is limited and, while not all staff speak English, there was generally always someone around who could either speak English well enough or could understand my broken Spanglish. Some reviewers have commented negatively about the area of the city that the hotel is in, but I found it safer and cleaner than the downtown areas of most cities of comparable size that I've visited in other countries. The hotel has a restaurant that (as of the date of this posting) is open 8AM to 9:30PM for both dining-in and room service. Options were limited for vegan travelers like me, but there was definitely a good variety to appeal to visitors without dietary restrictions. For those interested in scheduling a day tour, you can choose one or more of the four options available for purchase from the front desk. The tour service will pick you up from and drop you off at the front door of the hotel. If you're looking for an affordable hotel within walking distance to some of the best activities Guadalajara has to offer, I would recommend giving this place a try.
historic downtown hotel
Good value for the price. Convenient location, beautiful old building with nice plants and charming song birds in the courtyard. A bit noisy...you can hear everything from neighboring rooms as well as from the courtyard/lobby area below. The bathroom had been redone in a modern style, which looked nice but not having a shower door or shower curtain meant that water sprayed all over the bathroom floor.
lack of cleaniness, bad service, bad housekeeping
Was a bad experience I won't use this hotel in my next trip
Not very attentive to any needs, room service would forget to leave clean towels. Not trustworthy when leaving valuables in room.
you get what you pay for
The hotel itself has a good vintage look to it and makes you feel like you are in the historic center of guadalajara. The rooms on the inside however are clearly older and quite simple. I was expecting more decor and better quality of furniture. With that said, I got exactly what I payed for a great price for a 2 star hotel. The location of the hotel, I thought was great. We were right in the middle of the centro Historico de Guadalajara and were within walking distance of all the landmarks located within. We had an absolute great time visiting all the locations like the churches, museums, historical buildings, theater and government buildings and saved a great amount of money because we didtn have to invest in transportation. We also were spoiled with all the great restaurants and great food all around the centro historico. Finally, the staff at the hotel were top notch. They were very informative and helpoful aswell as polite. They catered to all our needs and provided us a great experince at the hotel. Everything from meeting our expectations to helping us plan great tours and adventures throughout the city. I would recommend this hotel if you are traveling on a budget and want to spend your money on site seeing as opposed to spending all your money on a fancy hotel.
it was ok
Kitchen staff/ in hotel resturant was horrible service. Exteemely slow negleted us twice times we ate there and we were only ones there eating. Waitress was rude never smiled. Room was ok except for giant spider that came out of no where called it in and they did nothing. But rooms are extremely roomy big beds and location is great
Very nice hotel with great staff. Centrally located and close to shopping and main attractions.
While the hotel did in fact have wifi it only worked around the front desk and was a little bothersome to have to go downstairs to use the computer. Would be nice to get a signal in my room.
all around great
To start I had made the reservation for the wrong days but the staff said it was no problem and that they would take care of it. I was so relieved that I didn't have to pay any extra. The hotel is beautiful and old I really loved the antique style. It is only 2 or 3 blocks from the town center so it was a perfect location. The day we checked out we had to be at the airport early and the staff called the taxi for us. Also, because it is not right in the middle of the centro things cost less around the hotel. There is a small restaurant right in front of the hotel to the right on the corner that serves the most delicious fresh food ever and very cheap. I totally recommend Tapatio Tours which costs only 100 pesos and takes you to Tlaquepaque, Tanala, Zonapec, and all around Guadalajara you get to see all the artisan work it is amazing.
beautiful hotel, nice and quite
It's in the center of town and close to every thing we needed. Very nice vacation!!!!!!!!!!!!!!!