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Recent guest reviews

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Please give our thanks to the Manager(s) and others for the wonderful service. The food at the restaurant was absolutely spectacular. The only disappointment for us the pool was not available due to servicing.

excelent hotel, the rooms are clean and the staff is so friendly

It met all of our expectations From price to excellent customer service. Great food. And a beautiful pool area.

Location and service's were excellent as well as customer service. Very friendly and professional staff.

nice modern hotel my room was noisy but they change me to a better one. very well located. nice hotel.

Great Hotel, I was in doubt when I did the reservation, but I took the risk to try this hotel based on the images and comments and my experience was just GREAT! This hotel is very clean and nice location. rooms are very nice and clean, I was told that the hotel was remodeled and I can tell because it looked very nice. Hotel close to the main Ave. (Lazaro Cárdenas) and I the restaurant was average. we ate chilaquiles verdes and an omelet, food was good of course that we paid extra for these. but overall it was a great experience. We are so happy that we are staying again in this Hotel next month for the whole week. I hope this review helps you when choosing your next hotel. Thank you.

This hotel provided me everything I needed for my short stay in the city. Very well located to the local ExpoCenter.

The handicap rooms are quite uncomfortable, contrary to the bathroom. There needs to be more space to move and turn with the wheelchair.

good hotel , the staff people is very friendly , rooms are very clean , check in and check out is good , the location is good

The Hotel is well located, close to the Plaza del Sol mall and in a safe area to walk. Wifi range was good in the walkway and lobby but very weak signal in the room. Room was clean and TV satellite with access to CNN and Fox News.

Business Trip. Hotel main entry floor uneven. Dangerous!!! People at the front desk could be a little more friendly.

I liked the hotel they have a good service food are good it is in a good location not to far from the down town i realy recommend it

Super clean great staff. Bed super comfortable and the price is awsome.

I have stayed in this hotel before but I had no idea that they had rooms with bath's in them. This was a pleasant surprise. They were also nice enough to let me check in early.

Everybody solo nice staff, and the hotel was so clean and very good location.

When we first arrived, my boyfriend and I [gay-couple], the staff was very attentive. We were doing a tour across Mexico and this was the last leg of our trip. We had just been on a bus for 8 hours and were relieved to get to the hotel and get a hot shower. The staff was quick to help us with our bags and the checkin went very smooth. We were staying a week in the hotel so we wanted something that was central with easy access to all parts of GDL, but we were tired of "roughing it" and wanted something with "vacation" amenities. Our first room didn't get very good wi-fi reception and when I discussed this with the staff, they quickly found us a room and moved our luggage the next day. The front desk always seemed to be on top of everything and even informed me that a large "younger" group was staying for the Expo and that if we had any discomfort or experienced any noise intolerance to let them know. Fortunately, we did not and everything went smoothly. We used the gym in the hotel almost daily - had the basic stuff. There was a full gym next to the hotel that offered a discount to hotel guests and even a free trainer session. Amazing five star restaurants - (must try Anita Li or I Latina) were within a 15min walk or a 2 min / $3 cab ride. We went downtown twice, enjoyed the local scene without having to stay there. If you go in October- must go to Octoberfest, great concerts, haunted house and fun outdoor carnival rides. Great hotel - out of the "downtown" hustle and bustle. Great price, Great service. Very centrally located. With rooftop pool and small gym.

the hotel staff was freinldy helpful and fast the let me stay 1hr after checkout without charging me also they were great

Hotel had a great location ... Friendly staff and very clean .... Need some update but for the price is ok ..

We found a little problems in communication orbis-hotel since we agreed a package included breakfast and the hotel charged "not included" also we found odd that we did not have more than 2 towels por room having a room for 4. In many ways there were many restrictions in how use the facilities in the hotel that nearly we felt incarcerated. We do not want to go back to this hotel.

the bellboys didnt help load luggage, the room service was good but they came to early to clean the room

Ave Mariano Otero 3261 Guadalajara JAL

Hotel highlights

  • Walking distance to Expo Guadalajara
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Zona Expo within a 5-minute walk of Expo Guadalajara, Guadalajara Plaza Expo Business Class is within a mile (2 km) of other popular attractions like Plaza del Sol. This 3-star hotel has 204 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All 204 air-conditioned rooms provide coffee makers, free bottled water, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers and ironing boards are other standard amenities.


Property features

Guadalajara Plaza Expo Business Class features a fitness center, free WiFi in public areas, and a business center. Self parking is available for MXN 55 per day. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a garden.

Room options

Deluxe Room

1 Double Bed | Sleeps 2

Executive Room, 1 Double Bed

1 Double Bed | Sleeps 4

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Guadalajara Plaza Expo Business Class

Everyone (2) Business (9) Couples (5) Family (8) Other (6) Friends (3)
5
Families

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Please give our thanks to the Manager(s) and others for the wonderful service. The food at the restaurant was absolutely spectacular. The only disappointment for us the pool was not available due to servicing.

By on Jul 30, 2019

Review comment responded on Aug 5, 2019

Dear Guest, We appreciate your visit and the time it took to send us your kind comments, we hope to receive you again in this house.

5
Family with small children Families

excelent hotel, the rooms are clean and the staff is so friendly

By on May 13, 2019

Review comment responded on May 18, 2019

Estimado Huesped, Agradecemos sus amables comentarios y su calificación, esperamos regrese pronto.

5
Everyone

It met all of our expectations From price to excellent customer service. Great food. And a beautiful pool area.

By on Apr 1, 2019

Review comment responded on Apr 25, 2019

Dear Guest, I appreciate your comments and hope to return soon.

5
Families

Location and service's were excellent as well as customer service. Very friendly and professional staff.

By on Mar 26, 2019

Review comment responded on Apr 25, 2019

Dear Guest, Thank you for sending us your comments which are very important for us We hope to see you soon

4
Everyone

nice modern hotel my room was noisy but they change me to a better one. very well located. nice hotel.

By , from Houston TX on Nov 22, 2018

4

great experience. highly reccomended

Couples

Great Hotel, I was in doubt when I did the reservation, but I took the risk to try this hotel based on the images and comments and my experience was just GREAT! This hotel is very clean and nice location. rooms are very nice and clean, I was told that the hotel was remodeled and I can tell because it looked very nice. Hotel close to the main Ave. (Lazaro Cárdenas) and I the restaurant was average. we ate chilaquiles verdes and an omelet, food was good of course that we paid extra for these. but overall it was a great experience. We are so happy that we are staying again in this Hotel next month for the whole week. I hope this review helps you when choosing your next hotel. Thank you.

By on Dec 10, 2015

5

great value for the money

BusinessTravelers

This hotel provided me everything I needed for my short stay in the city. Very well located to the local ExpoCenter.

By on Nov 21, 2015

3

uncomfortable for people in wheelchairs

BusinessTravelers

The handicap rooms are quite uncomfortable, contrary to the bathroom. There needs to be more space to move and turn with the wheelchair.

By on Oct 25, 2015

4

good family time

Families

good hotel , the staff people is very friendly , rooms are very clean , check in and check out is good , the location is good

By on Jul 17, 2015

4

business trip

BusinessTravelers

The Hotel is well located, close to the Plaza del Sol mall and in a safe area to walk. Wifi range was good in the walkway and lobby but very weak signal in the room. Room was clean and TV satellite with access to CNN and Fox News.

By on Jul 2, 2015

Guadalajara Plaza Expo Business Class

Ave Mariano Otero 3261, Guadalajara, JAL 44539
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