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Tru By Hilton Eugene, OR

2.5 star property

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Photo gallery for Tru By Hilton Eugene, OR

Lobby
Reception
Exterior
Snack bar
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3111 Franklin Blvd, Eugene, OR, 97403
  • Place, University of Oregon
    ‪3 min drive‬
  • Place, Matthew Knight Arena
    ‪3 min drive‬
  • Place, Hayward Field
    ‪3 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • Water view
  • 399 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Room

  • Sleeps 2

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Eugene

Located in Glenwood, Tru By Hilton Eugene, OR is adjacent to Willamette River and a short stroll from Alton Baker Park. This 86-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Alton Baker Park - 9 min walk - 0.5 miles
  • University of Oregon - 3 min drive - 1.5 miles
  • Matthew Knight Arena - 3 min drive - 1.5 miles
  • Hayward Field - 3 min drive - 1.8 miles
  • Autzen Stadium - 4 min drive - 1.9 miles

Getting around

  • Eugene Station - 8 min drive
  • Mahlon Sweet Field Airport (EUG) - 22 min drive

Restaurants

  • ‪The O Bar & Grill - ‬8 min drive
  • ‪El Taco Express - ‬5 min drive
  • ‪Dutch Bros Coffee - ‬17 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Roaring Rapids Pizza Company - ‬15 min walk

About this property

Tru By Hilton Eugene, OR

Tru By Hilton Eugene, OR features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a microwave in a common area, and an arcade/game room.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Frequently asked questions

Are free cancellation options available at Tru By Hilton Eugene, OR?

Tru By Hilton Eugene, OR offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru By Hilton Eugene, OR?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Eugene, OR on Mar 26, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Tru By Hilton Eugene, OR?

This hotel is situated in Glenwood, just steps from Willamette River. You'll also find Hayward Field and Autzen Stadium within a short drive.

Is there parking available at Tru By Hilton Eugene, OR?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Eugene, OR have a casino at the property?

No, Tru By Hilton Eugene, OR doesn't have a casino.

Will I find an indoor pool at Tru By Hilton Eugene, OR?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Eugene, OR a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility and free breakfast plus some guestrooms include water views.

Are there hot tubs at Tru By Hilton Eugene, OR?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Eugene, OR have a restaurant with a breakfast menu?

Yes, Tru By Hilton Eugene, OR serves free buffet breakfast each morning from its snack bar.

Will Tru By Hilton Eugene, OR allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Eugene, OR for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls.

Does Tru By Hilton Eugene, OR have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Tru By Hilton Eugene, OR?

The closest major airport to Tru By Hilton Eugene, OR is Mahlon Sweet Field Airport (EUG), which is 14.4 mi away (22 minutes by car).

Can I book a room with a balcony at Tru By Hilton Eugene, OR?

No, at Tru By Hilton Eugene, OR, there aren't any guestrooms that list a balcony.

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 618 reviews
Rating 8 - Good. 125 out of 618 reviews
Rating 6 - Okay. 38 out of 618 reviews
Rating 4 - Poor. 15 out of 618 reviews
Rating 2 - Terrible. 19 out of 618 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Misty

Stayed 2 nights in Nov 2025

10/10 Excellent

Nikeasha

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk person was very kind. I called earlier in the day to confirm our reservation and when I arrived she remembered my voice. A nice personalized touch. Room was perfect. Breakfast was better than expected. Played billiards with my son next to the cool Eugene mural. I would definitely stay again.
Cool mural in the lobby
Breakfast
View from our room
Stayed 1 night in Nov 2025

8/10 Good

Chuck

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, engaging and courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great lobby and welcoming staff. Very comfortable overall. Great value compared to others close.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Gurpreet, Abbotsford

Liked: Cleanliness, property conditions & facilities
Clean basic rooms. No closets and no safe to put tour stuff in. Nice clean hotel though.
Stayed 2 nights in Nov 2025

2/10 Terrible

Denise

When I checked in, the guy at the front desk was rude. The bathroom sinked backed up after turning the water on for 10 seconds and the person in the room above me walked like their feet were made of lead. The floors were paper thin, so I heard everything. For $500 per night, this was nothing short of an insult.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Liked the rooms didn't have carpet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We were in town to tour colleges. There was a Ducks game that night and our hotel was buzzing with the best fans. Lots of fun, great hotel and great service
Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities
Loved the lobby amenities. Staff was friendly and the housekeeping staff left welcoming touches in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, amenities, property conditions & facilities
After a horrible experience at another hotel, we ended up booking a room at the Hilton—and it was the best decision we could have made. Even though we booked last-minute after a 15-hour drive from California to Oregon, the staff welcomed us with professionalism, kindness, and zero hassle. The moment we walked in, we felt taken care of. Check-in was quick and smooth, and the room was spotless, comfortable, and exactly what we needed after such a long trip. The atmosphere was calm, clean, and clearly managed with care. We truly appreciated the reliability and quality the Hilton provided, especially when we needed it most. Spending a little extra was absolutely worth it. We’ll definitely choose the Hilton again on future trips.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sam and April

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, and a great fitness center!
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

KATHLEEN

Disliked: Cleanliness, property conditions & facilities
When I initially checked into the hotel The first room I walked into smelled like smoke with the air conditioner on. I went to the lobby and exchanged my keys for a different room. The new room was a little better regarding the smell of smoke but the bed and bedding was awful. I pulled back the terribly worn comforter and sheets and it was like there was no mattress pad and it felt like there was just a sheet laying on top of the mattress. I felt so uncomfortable that I slept in my clothes and left the hotel as soon as there was daylight. When I checked in there were a sketchy group of people watching a football game in the lobby they looked as though they had just gone off the streets to watch the game and they did t look like college students. The bathroom had a wall attached soap dispenser and it was barely hanging on the wall and nobody had fixed it.
Stayed 1 night in Oct 2025

8/10 Good

elmer

Stayed 1 night in Oct 2025

8/10 Good

Tanya, Grants Pass

Stayed 1 night in Oct 2025

10/10 Excellent

Lew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, pool, breakfast, and lounge area. Can’t beat it!
Stayed 3 nights in Oct 2025

6/10 Okay

Larry H

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was not the size as presented during the booking. It was very cramped. The coffee that was available in the Lobby was terrible. It tasted like "old tires". Please ensure a better brand of coffee is utilized and that the "old coffee" is not mixed with a brand new "batch".
Stayed 3 nights in Oct 2025