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Holiday Inn Express Mentor Banquet Center by IHG

2.5 star property

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Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In-Shower) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
5783 Heisley Rd, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪3 min walk‬
  • Place, Cleveland Clinic
    ‪36 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪37 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪35 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower, Mobility)

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Mentor

Located within a leisurely stroll of Atlas Cinemas Diamond Center 16, Holiday Inn Express Mentor Banquet Center by IHG is within a few miles (5 km) of Mentor Marsh - Carol H. Sweet Nature Center. This hotel has 83 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Mentor, it's connected to the convention center and also close to Mentor Dog Park and Black Brook Golf Course.

What's nearby

  • Atlas Cinemas Diamond Center 16 - 3 min walk - 0.2 miles
  • Cleveland Clinic - 36 min drive - 28.1 miles
  • Huntington Bank Field - 36 min drive - 29.9 miles
  • Rock and Roll Hall of Fame - 37 min drive - 29.9 miles
  • Case Western Reserve University - 37 min drive - 28.5 miles

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 26 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪El Taco Macho - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Holiday Inn Express Mentor Banquet Center by IHG

Guests staying at Holiday Inn Express Mentor Banquet Center by IHG enjoy an indoor pool, a gym, and WiFi in public areas. You'll find free RV, bus, and truck parking. The front desk is staffed 24/7 to help with access to locker space, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Bar (on property)
Holiday Inn Cleveland Northeast - Mentor by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 821 reviews
$118 nightly
The price is $136
Mar 22 - Mar 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Concerts/live shows
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Georgian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Express Mentor
Holiday Express Mentor
Wingate Wyndham Mentor OH Hotel
Wingate Wyndham Mentor OH
Wingate by Wyndham Mentor OH Hotel
Wingate by Wyndham Mentor OH Mentor
Wingate by Wyndham Mentor OH Hotel Mentor

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Mentor Banquet Center by IHG?

Holiday Inn Express Mentor Banquet Center by IHG provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn Express Mentor Banquet Center by IHG?

This hotel is located in Mentor, just steps from Atlas Cinemas Diamond Center 16. You'll also find Lake Erie and Headlands Beach State Park within a short drive.

Will I be able to park at Holiday Inn Express Mentor Banquet Center by IHG?

Yes, there is accessible parking and free RV/bus/truck parking available.

Does Holiday Inn Express Mentor Banquet Center by IHG include a casino?

No, Holiday Inn Express Mentor Banquet Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Mentor Banquet Center by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express Mentor Banquet Center by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an indoor pool and live shows.

Are there hot tubs at Holiday Inn Express Mentor Banquet Center by IHG?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Holiday Inn Express Mentor Banquet Center by IHG have a restaurant that serves breakfast?

Holiday Inn Express Mentor Banquet Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Mentor Banquet Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Mentor Banquet Center by IHG though service animals are welcome.

Does Holiday Inn Express Mentor Banquet Center by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Express Mentor Banquet Center by IHG?

The closest major airport to Holiday Inn Express Mentor Banquet Center by IHG is Cleveland, OH (CGF-Cuyahoga County), which is 17.6 mi away (26 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 25.5 mi away (36-minute drive).

Can I book a room with a balcony at Holiday Inn Express Mentor Banquet Center by IHG?

No, at Holiday Inn Express Mentor Banquet Center by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn Express Mentor Banquet Center by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Express Mentor Banquet Center by IHG.

Holiday Inn Express Mentor Banquet Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 470 reviews
Rating 8 - Good. 126 out of 470 reviews
Rating 6 - Okay. 58 out of 470 reviews
Rating 4 - Poor. 25 out of 470 reviews
Rating 2 - Terrible. 13 out of 470 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

justin

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Stayed 1 night in Dec 2023

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needed a good nights sleep

Needed a good nights sleep. Room was VERY QUIET.
Stayed 1 night in Dec 2023

6/10 Okay

Shauna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not layed out very well. It was hard to find the hotel orginally as it was not well lit up.
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, comfortable bed and AMAZING rainfall shower! I really appreciated being close to restaurants, shopping and my family.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2023

8/10 Good

Jamie

Liked: Staff & service, property conditions & facilities
The staff was very nice. The stay was comfortable and clean.
Stayed 2 nights in Oct 2023

8/10 Good

John

Stayed 1 night in Oct 2023

8/10 Good

Paulette, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
A little farther from I90 than we expecte. But nice clean place to sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 4 nights in Oct 2023

6/10 Okay

Gale, Willoughby

Liked: Cleanliness, staff & service, property conditions & facilities
Well, it was a very last minute booking and I was able to get a room. The room is very nice. Clean. I really have only one complaint. The toilet flushed, but nothing went down. I told the front desk and they were all too quick to have someone come up with a plunger. He handed it to me in a bag at my door and said,”Put it in the hallway when your done..”!!!!😡😡 That’s not the kind of service I expect in a hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Laura, Three Rivers

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms were worn down. The room we stayed in the carpet didnt meet up where the tile was by the bathroom sink so there were carpet strips with the nails sticking out. Sink didnt drain quick enough, shower still had water gushing out of the bathtub faucet, curtains were broken and stained. Smelled great in the room but wasnt worth $150 a night. Also, couldnt watch tv. No one explained anything to us. The tv had to be reconnected to the internet and then signed in through a phone. Then all we could watch was youtube. The cable didn't work and the batteries were eroded in the remote. Not happy at all with the stay except how nice the bed and pillows were.
Stayed 1 night in Sep 2023

8/10 Good

Jordan

Business traveler, Traveled with partner
Liked: Staff & service
I have mixed feelings. I don’t exactly know what to say if I’m being honest. It wasn’t great, nor was it horrible. I would stay again though
Stayed 1 night in Sep 2023

4/10 Poor

Joshua

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay and we were surprised at the quality and variety of breakfast options, including homemade nut loafs. The front staff was outstanding and very pleasant and willing to problem-solve TV and other minor room issues. However, the front desk is understaffed as they were responsible for replenishing the breakfast buffet, checking out guests and physically assisting room issues at the same time. We had a 3 night stay, and they were short staffed all 3 days. It appears you need to hire more staff as one individual should not need to do everything!
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place and the discounted rate made it all the better.
Stayed 2 nights in Aug 2023

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Basically just a place to sleep

They claim the pool was under construction. However from what I observed there wasn’t any work being done and it looked like it was being used for storage. Plus they didn’t notify third party sites the pool was out of service. First room tv didn’t work. So they moved us 20 rooms down the hall. Meaning we had to pack everything back up and move. Then came breakfast. First morning was nothing more than frozen breakfast sandwiches. The next day was a good breakfast with all the trimmings. Guess it’s just pot luck on what you’ll get. The outside door near our room wouldn’t work with the key card. The room was clean and comfortable but for the price it could be much better.
Stayed 3 nights in Aug 2023

4/10 Poor

Regina

Traveled with partner
We stay here a couple days a year, always get the best room...this time tv didn't work in the living room There was hair in both sinks & the jacuzzi Disgusting
Stayed 2 nights in Jul 2023

4/10 Poor

Donald

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Over charged

My biggest compliant was that I was over charged at checkout. I booked the room at 126.00 and was charged 140.00 I don't know if this was because I chose to pay at the hotel and not online but if this is the case it should have said so on your site
Stayed 1 night in Jul 2023

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and quiet! Staff was very nice!
Stayed 2 nights in Jul 2023

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Judy

Stayed 1 night in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

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