Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness center, a quick walk to United Center

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Gym
Parking available
Free WiFi
24/7 front desk
Air conditioning

Explore the area

1622 W Jackson Blvd, Chicago, IL, 60612

United Center
‪8 min walk‬
University of Illinois Chicago
‪10 min walk‬
Millennium Park
‪4 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

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Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Good

Sleeps 2
1 Double Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Double Bed

About the neighborhood

Chicago

Located in Near West Side, Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of popular sights such as Rush University Medical Center and United Center. This 115-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

Rush University Medical Center - 5 min walk - 0.3 miles
United Center - 8 min walk - 0.5 miles
University of Illinois Chicago - 10 min walk - 0.6 miles
Millennium Park - 4 min drive - 2.7 miles
McCormick Place - 6 min drive - 4.2 miles

Getting around

Chicago Western Avenue Station (BNSF) - 3 min drive
Illinois Medical District Station - 7 min walk
Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

‪Billy Goat Tavern - ‬6 min walk
‪Dr Murphy's Food Hall - ‬9 min walk
‪Sinha Elegant Cuisine - ‬11 min walk
‪Harold's Chicken Shack West Loop - ‬7 min walk
‪Church's Texas Chicken - ‬4 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness center, a quick walk to United Center

Guests of Hotel Chicago West Loop, SureStay Collection by Best Western enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 35 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$150 nightly

Aug 24 - Aug 25

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Secured self parking on site (USD 35 per night; includes in/out privileges)
Limited onsite parking
Wheelchair-accessible parking and van parking available

Food and drink

Coffee and tea in common areas

Things to do

24-hour gym

Family friendly

In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Vending machine
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
Elevator (48 inch wide door)
Portable shower seat
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible van parking
Wheelchairs on site

1 building
4 floors
Built in 2016
Designated smoking areas (fines apply)
Traditional architecture

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

This property welcomes pets for USD 50 per pet, per stay
1 total (25 lbs is the maximum weight per pet)
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Secured self parking fee: USD 35 per night (in/out privileges)
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Check-in: 4:00 PM—-2:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

Property Registration Number 60612

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Illinois Medical District

Chicago Illinois Medical District

Hotel Chicago Illinois Medical District

Hotel Loop

Hotel Chicago West Loop

Frequently asked questions

What can I see close to Hotel Chicago West Loop, SureStay Collection by Best Western?

This hotel is situated in Near West Side within a 10-minute walk of United Center and Union Park. You'll also find Millennium Park and Michigan Avenue within a short drive.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Aug 4, 2025 start from $147.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, secured parking is offered for USD 35 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Hotel Chicago West Loop, SureStay Collection by Best Western include a casino?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

Is Hotel Chicago West Loop, SureStay Collection by Best Western a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a 24-hour fitness facility and concierge services.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chicago West Loop, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a restaurant that serves breakfast.

Will Hotel Chicago West Loop, SureStay Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Chicago West Loop, SureStay Collection by Best Western for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest major airport to Hotel Chicago West Loop, SureStay Collection by Best Western is Chicago Midway Airport (MDW), which is 11.4 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.4 mi away (36-minute drive).

Are there rooms with balconies that I can book at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, you won't find guestrooms with balconies at Hotel Chicago West Loop, SureStay Collection by Best Western.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Terrible

Jason

Traveled with family

Jul 25, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The management of this property cancelled my reservation the morning of my stay and rebooked my room at a much higher rate to someone else. They were rude and refused to even speak with me. I had the reservation for 5 months in advance. They did not give me any notice they said that was up to expedia. I was forced to book a hotel miles away at a higher rate due to their predatory practices.

Stayed 3 nights in Jul 2025

10/10 Excellent

Mira

Jun 26, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

JAMES

May 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff was friendly and helpful. They held my bags when I came in the morning until check in. Also, held my bags after I checked out until my train in the evening. Will stay there again

Stayed 1 night in Apr 2025

10/10 Excellent

Xiaofeng

Business traveler

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s very convenient. Everything is good.

Stayed 1 night in Apr 2025

10/10 Excellent

Camilla

Apr 28, 2025

Stayed 1 night in Apr 2025

8/10 Good

john

Traveled with partner

Apr 28, 2025

Liked: Property conditions & facilities

Disliked: Amenities

cute little hotel. the rooms are pretty small, but we didn’t spend any time in there except for sleeping so that doesn’t really matter. the floors are not the cleanest. i would bring some house shoes to not dirty your socks/feet. 10 minute walk to the united center makes this hotel!

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Apr 27, 2025

Disliked: Room comfort

Nope

This place is not as advertised. The room was super tiny!!!! I mean literally no room to move. The room had a full size bed, 2 end tables, a fridge and microwave. No desk or table, no other place to sit, nothing. I've never been in a room that was the size of a big bathroom, smh. That is not what was pictured on the website. It said parking available, but it wasn't available the 1st night. We had to pay $35 for the ramp next door. We were put in the room directly above the front door and you could hear every time anyone came in and out as it was a big bang when the door slammed shut. You could hear EVERY conversation happening in the front of the building. As well as the cars and any outside noise. The walls were paper thin! We were highly disappointed and will never stay here again! For a downtown hotel, it didn't have downtown vibes or feel. The only thing that we did like was the staff. They were nice. Besides that no thanks.

Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 1 night in Apr 2025

8/10 Good

Tashia

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The tv channel options not the greatest. Staff was very friendly & made checking in & out a breeze! Thank you for making our 1st trip to Chicago an amazing experience!

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was great except for a few people on our floor were obnoxious and came on the hotel that way; staff did come up to settle them down and all was good

Stayed 1 night in Apr 2025

10/10 Excellent

HUGO

Apr 17, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Lina

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location 35 minutes walk from Union station 7 minutes walk to United Center very safe andceasy walk

Stayed 1 night in Apr 2025

10/10 Excellent

Alec

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

LADONNA

Apr 14, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Brayden

Apr 6, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Donald

Apr 2, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

An older Hotel that is completely done over. Clean and neat. A clean comfy bed, a nice size work/ snacking counter and hard floors ( got to love it!) no filthy carpet. An amazing value. Exceptional service, they are accommodating. 3 blocks to Rush- 5 blocks to United Center.

Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing and accommodating. Breakfast/Communal area was tidy and clean. Room was efficient and clean. Parking saved us $ because we attended an event at the United center where parking was $60. The United center is a 10 minute walk and the restaurant across the street had a shuttle. Overall just a great place to stay.

Stayed 1 night in Mar 2025

10/10 Excellent

Christie

Mar 28, 2025

Stayed 3 nights in Dec 2024

8/10 Good

Janet

Traveled with family

Mar 26, 2025

Liked: Amenities

Very satisfied! Would definitely come back!

Stayed 1 night in Mar 2025

6/10 Okay

JENNIFER

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a sewage smell on the first floor.. It did not go away the 3 days that I was there. I had a room on the first floor .. It was loud because of main door is constantly being slammed from people arriving. The parking area was not convenient at all. Was not enough room for people arriving and unloading. It was a first come first serve for the parking spots. Otherwise you would have to park on the street or in a parking garage and pay the toll.

Stayed 2 nights in Mar 2025

8/10 Good

Alejandro

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was clean and comfortable, with reasonable pricing for parking. And the staff was great!

Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Homebase for Wanderers

Really well kept, friendly staff and decently quiet apart from the renovations happening on my final day, though that type of construction wouldn’t be a regular occurrence. Well situated on the near side of West Loop, good transit connections, especially to South Loop. Room was perfect for 1-2 people, clean with a full refrigerator, safe, microwave, TV- all updated and managed interiors. Spent much of my time away from the building and area, but travel back was never too long and it felt nice to crash at after a long day. Can’t comment on the breakfast/other amenities, but I have no complaints with my stay.

Stayed 3 nights in Mar 2025