I had paid for a 2-night stay on Orbitz, but was unable to stay the first night due to a flight cancellation. When I arrived the following night I expected to be still able to use the second night I had already paid for, but I was told I would have to create a NEW reservation, and Yes, PAY for the night I had already paid for! Obviously I was NOT going to allow them to double-dip on me, so I took my business to another hotel, but this angered me beyond belief! The only GOOD thing is that I had only paid for TWO nights, and not SEVEN. I felt like I was totally ripped off here!