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Hôtel Montmorency

3.0 star property
Mediterranean hotel with a full-service spa and a steam room

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Photo gallery for Hôtel Montmorency

Outdoor pool, sun loungers
Large Suite | Living area | Flat-screen TV
Premium Deluxe | Premium bedding, in-room safe, individually decorated
Large Suite | Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar

Explore the area

View in a map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪3 min walk‬
  • Place, Narbonnaise Gate
    ‪3 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

8.2 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe | Premium bedding, in-room safe, individually decorated

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated

Junior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large Suite

Large Suite | Living area | Flat-screen TV

Large Suite

  • 1938 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Carcassonne

Hôtel Montmorency places you next to Château Comtal and Narbonnaise Gate. This 3-star hotel welcomes guests with 30 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Château Comtal - 2 min walk - 0.1 miles
  • Historic Fortified City of Carcassonne - 3 min walk - 0.2 miles
  • Narbonnaise Gate - 3 min walk - 0.2 miles
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.3 miles
  • Aude Gate - 6 min walk - 0.4 miles

Getting around

  • Carcassonne Station - 10 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪La Demeure Du Cassoulet - ‬5 min walk
  • ‪La Girouette - ‬4 min walk
  • ‪Bar Restaurant le Sénéchal - ‬5 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Le Trouvère - ‬5 min walk

About this property

Hôtel Montmorency

Mediterranean hotel with a full-service spa and a steam room
Guests staying at Hôtel Montmorency enjoy access to a full-service spa, an outdoor pool, and a steam room. Self parking is available for EUR 15 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a seasonal outdoor pool.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and desks.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Is a free cancellation option available at Hôtel Montmorency?

Hôtel Montmorency provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hôtel Montmorency?

This hotel is located in Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and within a short walk of Historic Fortified City of Carcassonne. You'll also find Le Musée de la Torture de Carcassone and Aude Gate less than a mile away.

Will I be able to park at Hôtel Montmorency?

Yes, parking is offered for EUR 15 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hôtel Montmorency?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, body wraps, and couples treatments.

Does Hôtel Montmorency include a casino on the premises?

No, Hôtel Montmorency doesn't have a casino.

Is there an indoor pool at Hôtel Montmorency?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

Is Hôtel Montmorency good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a full-service spa.

Does Hôtel Montmorency have a hot tub?

Yes, this hotel has a spa tub.

Does Hôtel Montmorency have a restaurant that serves breakfast?

Hôtel Montmorency offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Hôtel Montmorency allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel Montmorency for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hôtel Montmorency?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hôtel Montmorency?

The closest major airport to Hôtel Montmorency is Carcassonne (CCF-Pays Cathare), which is 6.4 mi away (17 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.3 mi away.

Can I book a room with a balcony at Hôtel Montmorency?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy resort views.

Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 574 reviews
Rating 8 - Good. 228 out of 574 reviews
Rating 6 - Okay. 57 out of 574 reviews
Rating 4 - Poor. 22 out of 574 reviews
Rating 2 - Terrible. 4 out of 574 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kasey

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! This quiet little corner of Carcassone was so close to the walled city, yet was beautiful to stay at, the staff were incredibly helpful, and the pool was a fantastic spot to cool off in the afternoon. Plus, the decor of the rooms was fantastic (our was hot pink and orange). Could not have been happier with our stay at Hotel Montmorency!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Montmorency is 4* and right opposite the Hotel Chateau which was 5* so they share the same facilities which made it a great stay. Fantastic location set back 200m from Carcassonne entrance Gorgeous pool area, a bit smaller than official photos suggest but still lovely Breakfast was amazing, an array of dishes served to you by a waitress, fruit, cheese, ham, pastries, croissants, white and brown rolls and option for boiled eggs and muesli. Lovely setting at front of hotel overlooking the castle for breakfast, food and drink, gardens are beautiful The decor in the Montmorency is a bit on the loud side and the rooms a little small but the beds are very comfortable and great shower. Very pleased with our stay though a little disappointed that they did nothing at all to help us celebrate my 60th birthday and our silver wedding anniversary despite banners and cards all over our room and we’d notified them months in advance?
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandru

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Room we had was very clean but the room in general was far too small, shower room too small, toilet room too small apart from that everything else was okay
Stayed 3 nights in Jun 2025

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel- perfect location, helpful friendly staff, clean, lovely gardens and pool and comfy bed. Bar snacks a bit disappointing but that was only downside.
Stayed 4 nights in Jun 2025

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a fantastic location just under the city walls - only complaint is that the shower wasn't working
Stayed 1 night in May 2025

8/10 Good

Stuart

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very attentive and pleasant. Room are slightly tight and the doors are a little difficult to lock. We had a plugged sink that drained very slowly. Air conditioner worked, but temperature did not match the setting. Overall fine. The location is so close to the castle entrance. Great location and ambiance. Parking is convenient.
Stayed 1 night in May 2025

6/10 Okay

Myron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facility was very nice & very close to castle. Only issue was the room was small & a bit garish (red)
Stayed 1 night in May 2025

10/10 Excellent

Brady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful place with friendly staff and close proximity to the castle. The animals around the building made it even better as they were always friendly and excited to hang out. The bar had great drinks, snacks, and breakfast. We extended our stay because we enjoyed it so much!
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. So clean. Nicely styled outdoor seating area and swimming pool. Very efficient and friendly staff. One young male member of staff gave a recommendation of a local cocktail served at the hotel. It was very good. He also helped with explaining about the tickets for a train journey I had booked. The red decor of the room we stayed in was a bit oppressive but it didn’t spoil our stay: minor gripe.
Stayed 3 nights in May 2025

8/10 Good

Marie-Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our needs
Stayed 1 night in May 2025

6/10 Okay

Miguel

Traveled with family
Liked: Amenities
Not suitable for seniors (high bathtubs, no air conditioner in early may, radiator/heater on and very difficult to turn off ((in the lower end of the radiator almost next to the floor)); during snow season is necessary to go to another street to sleep and then come back to the breakfast area the same way. The very French breakfast is not worth the money we paid for it (18€ per person). There is parking available in the property (15€ per night, but is very convenient. Since the hotel is close to the castle, the view is very nice. May be attractive for young couples and Europeans but not our style.
Stayed 1 night in Apr 2025

2/10 Terrible

Dave

Traveled with family
Disliked: Amenities
The room we were first assigned had the wall paper starting to detach from the wall. They then moved us reluctantly to another room that was satisfactory. The first room should not be rented.
Stayed 1 night in Apr 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Stayed 1 night in Feb 2025

8/10 Good

Bibria

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great to visit the medieval city by foot. Limited dining options if you don’t have a car.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024