View all photos for Classic Room, 1 King Bed, City View
Classic Room, 1 King Bed, City View
9.89.8 out of 10
Exceptional
29 reviews
(29 reviews)
215 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Superior Room overlooking the gardens and ramparts - a king-size bed
Superior Room overlooking the gardens and ramparts - a king-size bed
9.69.6 out of 10
Exceptional
9 reviews
(9 reviews)
215 sq ft
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed with Sofa bed
Junior Suite, 1 King Bed with Sofa bed
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Double Bed, Terrace
Suite, 1 Double Bed, Terrace
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 Queen Bed, Terrace, Garden View
Superior Room, 1 Queen Bed, Terrace, Garden View
Sleeps 2
1 Queen Bed
View all photos for Family Room, Multiple Beds
Family Room, Multiple Beds
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Sleeps 2
1 King Bed
Standard Room, 1 Double Bed
Sleeps 2
1 Double Bed
About the neighborhood
Carcassonne
Located in City of Carcassonne, Hotel de la Cité Carcassonne - MGallery Collection is next to Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This 59-room, 5-star hotel welcomes business and leisure travelers with a winery, a full-service spa, and a restaurant.
What's nearby
Historic Fortified City of Carcassonne - 1 min walk - 0.0 miles
Aude Gate - 2 min walk - 0.1 miles
Château Comtal - 3 min walk - 0.2 miles
Narbonnaise Gate - 3 min walk - 0.2 miles
Le Musée de la Torture de Carcassone - 8 min walk - 0.4 miles
Getting around
Carcassonne Station - 9 min drive
Carcassonne (CCF-Pays Cathare) - 15 min drive
Restaurants
La Girouette - 4 min walk
Le Senechal - 3 min walk
Comte Roger - 1 min walk
La Taverne du Chateau - 3 min walk
Le Trouvère - 3 min walk
About this property
Hotel de la Cité Carcassonne - MGallery Collection
Luxury hotel with a winery and a full-service spa
At Hotel de la Cité Carcassonne - MGallery Collection, guests have access to a winery, a full-service spa, and a steam room. Valet parking is available for EUR 30 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Uncovered valet parking on site (EUR 30 per night; includes in/out privileges)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Bar Blbliothèque
La Barbacane 1 étoile
Things to do
Bicycle rentals
Full-service spa
Library
Seasonal outdoor pool
Shopping
Steam room
Winery
Family friendly
Babysitting (surcharge)
In-room crib
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Facials
Manicures/pedicures
Prenatal massages
Spa open daily
Steam room
Swedish massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1909
Designated smoking areas (fines apply)
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free crib
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Hair dryer
Slippers
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
This property welcomes pets for EUR 20 per pet, per night
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Rollaway/extra beds are available for EUR 80.0 per night
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
Uncovered valet parking fee: EUR 30 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 80.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in: 4 PM—-midnight
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number FR0F532662145
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
The seasonal pool is open from June to September.
Pool access available from 8:00 AM to 8:00 PM.
Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Cite MGallery Collection
de la Cite Carcassonne MGallery Collection
Hotel Cite
Hotel Cite MGallery Collection
Hotel de la Cite Carcassonne MGallery Collection
Hotel Cite Carcassonne MGallery Collection
Cite Carcassonne MGallery Collection
De La Cite Carcassonne
Hotel de la Cite Carcassonne - MGallery Collection Hotel
Hotel de la Cite Carcassonne - MGallery Collection Carcassonne
Frequently asked questions
Are free cancellation options available at Hotel de la Cité Carcassonne - MGallery Collection?
Hotel de la Cité Carcassonne - MGallery Collection provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at Hotel de la Cité Carcassonne - MGallery Collection?
As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Hotel de la Cité Carcassonne - MGallery Collection on Nov 10, 2025 start from $291.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see around Hotel de la Cité Carcassonne - MGallery Collection?
This hotel is situated in City of Carcassonne, just steps from Historic Fortified City of Carcassonne and Aude Gate, and within a short walk of Narbonnaise Gate. You'll also find Château Comtal and Le Musée de la Torture de Carcassone less than a mile away.
Will I be able to park at Hotel de la Cité Carcassonne - MGallery Collection?
Yes, uncovered valet parking is offered for EUR 30 per night with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.
Is there a spa at Hotel de la Cité Carcassonne - MGallery Collection?
There is a full-service spa available for guests to enjoy and services include prenatal massages, Swedish massages, Ayurvedic treatments, and aromatherapy.
Does Hotel de la Cité Carcassonne - MGallery Collection feature a casino at the property?
No, Hotel de la Cité Carcassonne - MGallery Collection doesn't have a casino.
Is there an indoor pool at Hotel de la Cité Carcassonne - MGallery Collection?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.
What do couples enjoy most about Hotel de la Cité Carcassonne - MGallery Collection?
There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant, and a full-service spa.
Are there hot tubs at Hotel de la Cité Carcassonne - MGallery Collection?
No, but guests can enjoy a steam room at this hotel.
Does Hotel de la Cité Carcassonne - MGallery Collection have a restaurant that serves breakfast?
Yes, Hotel de la Cité Carcassonne - MGallery Collection serves buffet breakfast for a surcharge each morning at La Barbacane 1 étoile.
Does Hotel de la Cité Carcassonne - MGallery Collection allow pets to stay for free?
Although they can't stay for free, pets are welcome at Hotel de la Cité Carcassonne - MGallery Collection for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.
Are there connecting rooms at Hotel de la Cité Carcassonne - MGallery Collection?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How close is the airport from Hotel de la Cité Carcassonne - MGallery Collection?
The closest major airport to Hotel de la Cité Carcassonne - MGallery Collection is Carcassonne (CCF-Pays Cathare), which is 5.1 mi away (15 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.4 mi away.
Are there rooms with balconies that I can book at Hotel de la Cité Carcassonne - MGallery Collection?
No, there aren't any guestrooms with balconies at Hotel de la Cité Carcassonne - MGallery Collection.
Does Hotel de la Cité Carcassonne - MGallery Collection host weddings?
If wedding bells are in your future, take advantage of the wedding venue at Hotel de la Cité Carcassonne - MGallery Collection.