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Hôtel Montmorency

Property class: 3

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Photo gallery for Hôtel Montmorency

A pool area with lounge chairs and a building in the background.
A stone pathway leading to a covered seating area surrounded by lush greenery and trees.
A hotel with a sign reading "HOTEL" above the entrance.
An outdoor dining area with tables and chairs, a canopy, and a castle in the background.
A modern bedroom with a wooden headboard, two bedside tables, a bed with two pillows, and wall-mounted shelves with decorative items.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Theatre Jean Deschamps
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪12 min drive‬

Room options

View all photos for Superior Room

A modern bedroom with a yellow bed, white bedding, and a patterned wall.

Superior Room

8.4 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

A bedroom with a bed, two blue chairs, a small table, and a window with curtains.

Classic Room

8.6 out of 10
Excellent
(15 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A modern hotel room with a wooden headboard, two yellow pillows, and a bed with white linens. There are two bedside tables with small shelves holding decorative items.

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Deluxe

A modern hotel room with a large bed, bedside tables, and a desk with a lamp.

Premium Deluxe

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room

A modern hotel room with two beds, a flat-screen TV, a desk with a lamp, and pink curtains.

Junior Room

9.6 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

A modern bedroom with a large bed, a red wardrobe, and a desk with two stools.

Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large Suite

Living area

Large Suite

  • Resort view
  • 1938 sq ft
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Standard Room

A bedroom with a large bed, wooden wall paneling, built-in shelves, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Carcassonne

Hôtel Montmorency places you next to Château Comtal and Narbonnaise Gate. This 3-star hotel welcomes guests with 30 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.1 miles
  • Château Comtal - 2 min walk - 0.1 miles
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.3 miles
  • Theatre Jean Deschamps - 6 min walk - 0.4 miles
  • Aude Gate - 6 min walk - 0.4 miles

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Le Patio de la Cite - ‬5 min walk
  • ‪Maison du Cassoulet - ‬4 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Restaurant La Barbacane - ‬6 min walk
  • ‪Le Trouvère - ‬4 min walk

About this property

Hôtel Montmorency

Guests staying at Hôtel Montmorency enjoy access to a full-service spa, an outdoor pool, and a steam room. Self parking is available for EUR 15 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a seasonal outdoor pool.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and desks.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

A patio with outdoor furniture, a wooden barrel, and potted plants.
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Carcassonne
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.6 out of 10, Exceptional, 1,008 reviews
$90 nightly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Is a free cancellation option available at Hôtel Montmorency?

Hôtel Montmorency provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Montmorency?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Hôtel Montmorency on Nov 5, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hôtel Montmorency?

This hotel is located in Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and within a short walk of Historic Fortified City of Carcassonne. You'll also find Aude Gate and Basilica of St. Nazaire and St. Celse less than a mile away.

Will I be able to park at Hôtel Montmorency?

Yes, parking is offered for EUR 15 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Hôtel Montmorency?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, body wraps, and couples treatments.

Does Hôtel Montmorency include a casino on the premises?

No, Hôtel Montmorency doesn't have a casino.

Is there an indoor pool at Hôtel Montmorency?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

Is Hôtel Montmorency a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar/lounge, and a full-service spa.

Are there hot tubs at Hôtel Montmorency?

No, but this hotel does have a steam room.

Does Hôtel Montmorency have a restaurant that serves breakfast?

Hôtel Montmorency offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Hôtel Montmorency allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel Montmorency for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hôtel Montmorency?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Hôtel Montmorency?

The closest major airport to Hôtel Montmorency is Carcassonne (CCF-Pays Cathare), which is 6.7 mi away (17 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.3 mi away.

Can I book a room with a balcony at Hôtel Montmorency?

Yes, some guestrooms at this hotel offer either a balcony/patio and a deck/patio where guests can enjoy resort views.

Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 325 out of 674 reviews
Rating 8 - Good. 256 out of 674 reviews
Rating 6 - Okay. 67 out of 674 reviews
Rating 4 - Poor. 22 out of 674 reviews
Rating 2 - Terrible. 4 out of 674 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and a beautiful location. Would absolutely visit again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, employees, ambience and services. Loved the breakfast and the laid back vibe of the place. They are very good at speaking english and being patient with guests.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and property right next to la cite, but away from the crowds. Rooms were very clean and chic with excellent air conditioning. The pool was the highlight. Lots of sun loungers, perfect for a hot afternoon.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really close to the walled city. The staff let me park my car and let me use the washroom after I checked out; it made my visit of Carcassonne really easy.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! Even though the room was in another building just across the road, you have access to the restaurant, bar, terrace and beautiful spa. Location is fantastic, looking out to the castle with easy access to the ‘cité médiévale’.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family room for our family of 4, 2 adults and 2 teenagers. Air conditioned, nice pool in a small garden, We also enjoyed the hotel breakfast , generous serving sizes and great apple juice. Hotel is just across La Cite, walking distance from the castle and restaurants. Highly recommend it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here, 2 couples celebrating our wedding anniversaries. The location is stunning, the pool and jacuzzi sublime after a bit of sight seeing. I will say the hotel advertise a 24/7 bar however the night porter/bar man was rude and not customer focused at all, very disappointed with his manner and conduct. We will stay again though as the other staff were lovely
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Good bang for your buck and unbelievable location. Amenities are fine but not awesome - also no onsite laundry which is reported in Expedia as a perk
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Pictures of the hotel are not true, the real hotel is crossing the street and different of what they are offering.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gem of a hotel, superb location, very helpful friendly staff. Attractive outdoor spaces. Rooms are compact but well designed. If I was staying longer than a few days would appreciate a kettle in the room. Otherwise couldn’t fault our stay
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff on the check in were very unhelpful, as though they didn't want us there. The rooms are very bright and garish. The pool was empty when we got there, it was 34*c temperature outside, they said they would fill it up so put a hose pipe in, it took over 4 hours to fill to waist height. The hotel looks beautiful from the outside, and has fantastic views of the castle, but the facilities and service were not worth the money.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, superb location, friendly helpful staff, great food, the breakfast is excellent.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the medieval city of Carcassonne.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for Sightseeing

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place & Great Staff

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Friendly staff and safe and clean. 👍
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff is outstanding. In a very good location.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Stayed 1 night in Aug 2023