Au Royal Hôtel

2.0 star property

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Photo gallery for Au Royal Hôtel

Staircase
Double room with Shower | Premium bedding, iron/ironing board, free WiFi
Interior entrance
Property entrance
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available

Explore the area

View in a map
22 Boulevard Jean Jaurès, Carcassonne, Aude, 11000
  • Place, Place Carnot
    ‪5 min walk‬
  • Place, Maison des Memoires
    ‪6 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪12 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

Senior Double Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Double room with Bath

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bunk Bed
  • Free WiFi

Double room with Shower

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Suite

  • 237 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Carcassonne

Located in Bastide Saint-Louis, Au Royal Hôtel is adjacent to Museum of Fine Arts and within a 5-minute walk of Place Carnot. This 19-room hotel welcomes guests with conveniences like free in-room WiFi and a terrace.

What's nearby

  • Museum of Fine Arts - 2 min walk - 0.1 miles
  • Place Carnot - 5 min walk - 0.3 miles
  • Pont-Neuf de Carcassonne - 6 min walk - 0.4 miles
  • Maison des Memoires - 6 min walk - 0.4 miles
  • Historic Fortified City of Carcassonne - 12 min walk - 0.7 miles

Getting around

  • Carcassonne Station - 8 min walk
  • Carcassonne (CCF-Pays Cathare) - 5 min drive

Restaurants

  • ‪Cafe Cornella - ‬3 min walk
  • ‪The Celt - ‬5 min walk
  • ‪Columbus Café & Co - ‬4 min walk
  • ‪Le Longchamp - ‬5 min walk
  • ‪La Divine Comedie - ‬1 min walk

About this property

Au Royal Hôtel

Guests staying at Au Royal Hôtel enjoy free WiFi in public areas and a terrace. Self parking is available for EUR 5.00 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 59-cm flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free weekday newspapers, ceiling fans, and phones. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 8 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 59-cm flat-screen TV with digital channels

More

  • Ceiling fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open daily from 2:00 PM - 7 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 5 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Covered self parking fee: EUR 5.00 per day
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No alcohol is served at Au Royal Hôtel.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Royal
Au Royal Carcassonne
Au Royal Hôtel
Au Royal Hôtel Carcassonne
Hotel Au Royal
Au Royal Hôtel Hotel
Au Royal Hôtel Carcassonne
Au Royal Hôtel Hotel Carcassonne

Frequently asked questions

What's there to see around Au Royal Hôtel?

This hotel is situated in Bastide Saint-Louis, just steps from Museum of Fine Arts, and within a 10-minute walk of Place Carnot and Pont-Neuf de Carcassonne. You'll also find Canal du Midi Harbor Master's Office and Theatre Jean Deschamps less than a mile away.

Is parking available on site at Au Royal Hôtel?

Yes, secured parking is offered for EUR 5 per day. Bicycle parking is also available for guests.

Does Au Royal Hôtel have a casino at the property?

No, Au Royal Hôtel doesn't have a casino.

Will I find an indoor pool at Au Royal Hôtel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Au Royal Hôtel?

Couples staying at this hotel will value amenities like premium bedding, a city view in some guestrooms, as well as a terrace.

Does Au Royal Hôtel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Au Royal Hôtel feature a restaurant that includes a breakfast menu?

Au Royal Hôtel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Au Royal Hôtel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Au Royal Hôtel for a fee of EUR 5 per pet, per day.

Does Au Royal Hôtel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Au Royal Hôtel?

The closest major airport to Au Royal Hôtel is Carcassonne (CCF-Pays Cathare), which is 3.1 mi away (5 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.7 mi away.

Are there rooms with balconies that I can book at Au Royal Hôtel?

No, you won't find guestrooms with balconies at Au Royal Hôtel.

Au Royal Hôtel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 298 reviews
Rating 8 - Good. 118 out of 298 reviews
Rating 6 - Okay. 85 out of 298 reviews
Rating 4 - Poor. 30 out of 298 reviews
Rating 2 - Terrible. 18 out of 298 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely mini break

Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Caleb

Nice bloke from the front desk! Recommend
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very kind, we were there in the hottest week of the year, and the ownership just bought the hotel. They will change complete the structure and next year the hotel will be very different with air conditioner. Suggested for strategic position for next year!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Victoria

Disliked: Property conditions & facilities

Basic but good.

Very noisy hotel I can't explain what all the noises were but there was a lot of them! It's basic but ok for few nights stay with no frills . Great location and easy to find . Lots to do around the hotel.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days away

Very antiquated, shower curtain smelled. The lady in charge/owner was lovely though, helpful, and spoke English.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Music Festival

Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

3 nights in Au Royal

Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.
True picture of outside hotel Au Royal
This is the storage space available
Cleanliness?
Bathroom wasn't the cleannist
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty conditionlights not working
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Giorgio

Liked: Staff & service
silenziosa
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Emepege

Liked: Staff & service, amenities
Disliked: Cleanliness
Amabilidad del personal. Déficit limpieza en habitación, toallas,
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Prouet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel convenable . Petit déjeuner un peu juste. Mais confiance et courage aux nouveaux propriétaires pour les travaux avenir
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

MARIA PAULA

Disliked: Staff & service, property conditions & facilities, room comfort
El hotel no tenía aire acondicionado, solo un ventilador que hacía ruido, y la bañera tenía cortinas poco higiénicas.El domingo había personal del hotel a primera hora pero no había nadie custodiando las maletas a las 12:45 de la mañana cuando fuimos a recoger las maletas
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Hôtel correct

L'établissement est bien placé vers le centre de Carcassonne. Grande chambre en état moyen. Salle de bain avec une petite douche. Prix abordable. Petit déjeuner avec l'essentiel. L'établissement est référencé Accueil vélo et dispose bien d'un moyen de stationnement de vélo sous en préaux à l'arrière. Toutefois il n'y a pas de support vélo (appui contre le mur), ni de point d'ancrage.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir...

Déception totale. Inconcevable pour un 2 étoiles ! Chambre médiocre, état déplorable.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Josiane

Liked: Cleanliness, staff & service

Bon hôtel en centre ville

Hôtel correct, bon séjour dans l'ensemble. Confort assez rustique. Le plus : sa situation en plein centre ville.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からシテに行く途中にあるシンプルなホテルです。便利な場所にあり、比較的静かなので泊まるだけなら十分でした
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Azmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable au cœur de la ville.

Très bon séjour, chambres confortables et pratiques. L'hôtel est idéalement situé et la gérante est de très bon conseil sur les activités à faire pour découvrir Carcassonne. Literie très confortable, nous avons très bien dormi. Malgré la feria qui se tenait en centre ville nous étions au calme.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile. Camera pulita
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Florence

Liked: Staff & service

Bon accueil

Très bon accueil mais hôtel vieillissant
Stayed 1 night in Aug 2024
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service

Agréable

Cet hôtel est bien situé et proche des commerces Un peu vieillot il est resté dans son jus et sans climatisation mais l’accueil a été très chaleureux et notre hôtesse nous a très bien conseillé sur les parkings et restaurants … on oublie les inconforts
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione comoda sia per la stazione che per il castello e il centro citta. Camera con bagno pulita e spaziosa . Colazione discreta. Personale gentile
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Salvador

Disliked: Cleanliness, property conditions & facilities, room comfort

Habitación antigua y sucia

La habitación que nos dieron era muy antigua, baño con baldosas repintadas y cortina de ducha sucia. Faltaba luz en los apliques de la cama. Sabanas con alguna rasgadura y somier viejo y sucio. Estuvimos solo un noche, afortunadamemte. Lo mejor, su ubicación.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel gut gelegen zur Innenstadt.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities

Séjour Royal hôtel

Chambre : literie confortable mais éclairage trop faible pour lire. Son TV trop bas. Douche : j'aurais préféré une douche à l'italienne ou il y a moins de risque de chute. Les sièges de la salle à manger un peu petits pour des adultes.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Cet hôtel est conforme aux attentes avec cependant un accueil au delà de nos attentes plus qu agréable un service de qualité un hotel propre pratique puisque proche du centre et proche dun arrêt de bus pour se rendre à la cite de carcassonne recommandé
Stayed 2 nights in Sep 2022