Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
VIP Access

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Enjoy a casual meal by the pool with a view of the surrounding area.
Welcome to Residence Inn, featuring a modern design with a flat roof and glass panels.
Relax in a stylish space with a comfortable bed, sofa, and separate sink area.
Relax in a spacious room with a large bed, separate bed, desk, and comfortable seating area, offering a serene view of the outdoors.
Enjoy a home away from home with a kitchen, comfortable seating area, and flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪4 min drive‬
  • Iberostar Cancun Golf Course
    ‪4 min drive‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, 2 Bedrooms, Non Smoking, Balcony

9.2 out of 10
Wonderful
(35 reviews)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(26 reviews)
  • 526 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(50 reviews)
  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(101 reviews)
  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(140 reviews)
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(18 reviews)
  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Residence Inn by Marriott Cancun Hotel Zone is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Iberostar Cancun Golf Course within a within a few miles (5 km). This 158-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Ventura Park Cancun - 4 min drive - 2.7 miles
  • Iberostar Cancun Golf Course - 4 min drive - 2.9 miles
  • El Rey Ruins - 5 min drive - 3.1 miles
  • Delfines Beach - 5 min drive - 3.3 miles
  • Riviera Cancun Golf Resort - 6 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Guests staying at Residence Inn by Marriott Cancun Hotel Zone enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see near Residence Inn by Marriott Cancun Hotel Zone?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Ventura Park Cancun and Riviera Cancun Golf Resort within a short drive.

Is parking available on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Cancun Hotel Zone have a casino?

No, Residence Inn by Marriott Cancun Hotel Zone doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Are there hot tubs at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant that serves breakfast?

Yes, Residence Inn by Marriott Cancun Hotel Zone serves free full breakfasts at Pick&Chill Rooftop Snack each morning.

Will Residence Inn by Marriott Cancun Hotel Zone allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Cancun Hotel Zone for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Residence Inn by Marriott Cancun Hotel Zone?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Residence Inn by Marriott Cancun Hotel Zone?

The closest major airport to Residence Inn by Marriott Cancun Hotel Zone is Cancun Intl. Airport (CUN), which is 6.6 mi away (10 minutes by car).

Are there rooms with balconies at Residence Inn by Marriott Cancun Hotel Zone?

Yes, every guestroom at Residence Inn by Marriott Cancun Hotel Zone comes with a balcony with some featuring ocean or courtyard views.

Does Residence Inn by Marriott Cancun Hotel Zone host weddings?

Take advantage of the wedding venue at Residence Inn by Marriott Cancun Hotel Zone if you plan to say "I do" during your trip.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1615 out of 2589 reviews
Rating 8 - Good. 541 out of 2589 reviews
Rating 6 - Okay. 228 out of 2589 reviews
Rating 4 - Poor. 94 out of 2589 reviews
Rating 2 - Terrible. 111 out of 2589 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very economical
Stayed 4 nights in Jun 2025

10/10 Excellent

Donita

Stayed 2 nights in Jun 2025

10/10 Excellent

bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 6 nights in May 2025

8/10 Good

Amitoj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was fine. The rooms are clean and some have a great view. The area around the hotel however is not as good ...there is a logoon behind the hotel but risky to go around there at night. Overall a good experience with the staff and the breakfast service in the morning. Thank you
Stayed 4 nights in May 2025

10/10 Excellent

marde

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend
Stayed 1 night in May 2025

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly....Hotel was excellent for what was offered
Stayed 3 nights in May 2025

10/10 Excellent

Kaveeraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful place to stay lovely and enjoy your special time with your family
Stayed 6 nights in Apr 2025

10/10 Excellent

karen veronica

Liked: Amenities
Magnífico, súper amables, el desayuno delicioso, tienen transporte gratis hasta los lugares turísticos, 100% recomendado
Stayed 3 nights in May 2025

10/10 Excellent

catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with excellent space, clean and quiet. Transportation needed a little far away for groceries stores and malls
Stayed 5 nights in Apr 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet location. Ubering to a few of the restaurants in the area was less than $8 each way. Having the option of 2 rooftop pools was nice. The full breakfast was nice. Every day, there were different options. I would recommend if you need a place to lay your head while enjoying Cancún.
Stayed 5 nights in Apr 2025

10/10 Excellent

NATASHA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco, San Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Transportación
Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and everything is really clean.
Stayed 3 nights in Apr 2025

6/10 Okay

Marci

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and just what we wanted for my birthday weekend with my family. I read all the reviews and Residence Inn is our go to place anywhere we travel in the world. When we checked in my name was not on the list of printed reservations for the day and was asked numerous questions before they looked in their computer and found my reservation. Long story short….we were not given a key to the room for the two days we were there as the key machine was “broken”. We had to be escorted by security every time we wanted to re-enter the room. I don’t know what the issue with us was but we always make our reservations last minute as we work for an airline and always fly standby. We did not feel comfortable at all. We could have stayed with family for free. We went to ask for a key three times and it was still “broken”.
Stayed 2 nights in Apr 2025

6/10 Okay

ali

Stayed 1 night in Apr 2025

8/10 Good

Nigel, Bowie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay. Card Access System was down but was a good overall experience with friendly staff and very good breakfast to get the day started.

10/10 Excellent

Xiaoming

Stayed 5 nights in Feb 2025

10/10 Excellent

Ebere

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Jorje was an amazing host/receptionist. Highly recommend !
Stayed 4 nights in Apr 2025

6/10 Okay

Flavio

Traveled with family
Limited dining
Stayed 6 nights in Apr 2025

10/10 Excellent

Yannick Marie-Louise

Traveled with family
Liked: Cleanliness, staff & service
Safety and location But they need to pick us from airport
Stayed 5 nights in Apr 2025

10/10 Excellent

Andre, Worcester

M
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Riccarda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, extremely pleasant staff. Enjoyed the variety of daily breakfast options. I would definitely stay here again!
Stayed 3 nights in Apr 2025