See all properties

Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Exterior
In-room safe, laptop workspace, blackout drapes, soundproofing
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪9 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(111 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(61 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(155 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

You may also like

Ad
Aerial view

Temptation Cancun Resort All Inclusive - Adults Only

Zona Hotelera
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 4,753 reviews
$448 nightly
The price is $547
Apr 19 - Apr 20
Total with taxes and fees
Temptation Cancun Resort All Inclusive - Adults Only

About the neighborhood

Cancun

Located in Zona Hotelera, Residence Inn by Marriott Cancun Hotel Zone is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 158-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.

What's nearby

  • Nichupté Lagoon - 9 min walk - 0.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 3 min drive - 2.0 miles
  • Delfines Beach - 5 min drive - 3.3 miles
  • La Isla Shopping Mall - 14 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Estancia - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Guests staying at Residence Inn by Marriott Cancun Hotel Zone enjoy access to 2 outdoor pools, a 24-hour gym, and a rooftop terrace. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

Similar properties

On the beach, sun loungers, beach umbrellas, beach massages
The Westin Resort & Spa, Cancun
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 2,836 reviews
$119 nightly
The price is $149
Apr 9 - Apr 10
Total with taxes and fees
The Westin Resort & Spa, Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on Apr 25, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Residence Inn by Marriott Cancun Hotel Zone?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is there parking available at Residence Inn by Marriott Cancun Hotel Zone?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Cancun Hotel Zone have a casino?

No, Residence Inn by Marriott Cancun Hotel Zone doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Residence Inn by Marriott Cancun Hotel Zone?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does Residence Inn by Marriott Cancun Hotel Zone have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Cancun Hotel Zone have a restaurant that serves breakfast?

Yes, Residence Inn by Marriott Cancun Hotel Zone serves free buffet breakfast at Pick&Chill Rooftop Snack each morning.

Will Residence Inn by Marriott Cancun Hotel Zone allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Cancun Hotel Zone for a fee of USD 50 per pet, per stay. A deposit of USD 50 per stay is collected.

Does Residence Inn by Marriott Cancun Hotel Zone have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Residence Inn by Marriott Cancun Hotel Zone?

The closest major airport to Residence Inn by Marriott Cancun Hotel Zone is Cancun Intl. Airport (CUN), which is 6.6 mi away (10 minutes by car).

Can I book a room with a balcony at Residence Inn by Marriott Cancun Hotel Zone?

Yes, every guestroom at Residence Inn by Marriott Cancun Hotel Zone comes with a balcony with some featuring ocean or courtyard views.

Does Residence Inn by Marriott Cancun Hotel Zone host weddings?

Take advantage of the wedding venue at Residence Inn by Marriott Cancun Hotel Zone if you plan to say "I do" during your trip.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1753 out of 2801 reviews
Rating 8 - Good. 585 out of 2801 reviews
Rating 6 - Okay. 258 out of 2801 reviews
Rating 4 - Poor. 101 out of 2801 reviews
Rating 2 - Terrible. 104 out of 2801 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Stayed 4 nights in Feb 2026

4/10 Poor

Andreas

Traveled with family
Disliked: Cleanliness, amenities
The 2 rooms we booked had maintenance issues - consistent smell of sewage in one and low shower water pressure, poor sink drainage and loose faucet in another. Also, the rooms were musty and extremely dusty. Housekeeping did not clean well and did not provide a proper replenishment of towels or wash cloths. Additionally, customer service was poor from Andrea at the front desk. She was nonchalant and seemed uninterested in our complaints. However, Carlos was great and helped us with a room change. His service was memorable. Ulises at the restaurant upstairs was also great.
Stayed 7 nights in Dec 2025

8/10 Good

Rajib

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice clean hotel with spacious room. The only downsides are the lack of readily available transportation to/from the hotel (except the hotel offered scheduled location specific shuttle) and the mediocre breakfast buffet, which is definitely not a Marriott standard.
Stayed 16 nights in Dec 2025

8/10 Good

Ting-Ying

Traveled with partner
Liked: Amenities
The staff are friendly, and the hotel’s location is great. However, the airport shuttle service was extremely disappointing. We landed 15 minutes early and still had to wait nearly two hours for pickup. The shuttle is operated by a third party (MTS), and because passengers were staying at different locations, they were unable to find available vans to pick us up. The hotel room itself was acceptable but not very clean. There was leaking around the dishwasher area on the floor, likely from previous guests, and we noticed bug or mud residue on the ceiling—something we didn’t see initially because we were not in the room during daylight for the first two nights.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andre R, Worcester

Stayed 3 nights in Dec 2025

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Residence Inn by Marriott Cancun with our kids and parents, and it was a wonderful experience from start to finish. The staff truly stood out — everyone was extremely humble, polite, and welcoming, always ready to help with a smile. Their hospitality made us feel at home. The rooftop patio was a big highlight for our family — a great place to relax and enjoy quality time together. The breakfast exceeded our expectations with a very good variety, fresh items, and options suitable for both adults and kids. Overall, it was a comfortable, family-friendly stay with excellent service and a pleasant atmosphere. I would highly recommend this hotel to families visiting Cancun and would happily stay here again.
Stayed 5 nights in Dec 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes. All it was missing was room service and better chilaquiles sauce, oh and aour cream for them. They only had it our fist day.
Stayed 5 nights in Dec 2025

8/10 Good

Roya

Liked: Cleanliness, amenities, property conditions & facilities
Yes and great great staff
Stayed 6 nights in Oct 2025

10/10 Excellent

MIRLENE

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet place.
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliam

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Yingchao

Stayed 1 night in Dec 2025

10/10 Excellent

Min, Kingston

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staffs, delicious breakfast, fair prices
Stayed 6 nights in Dec 2025

10/10 Excellent

Dawn M

Stayed 9 nights in Dec 2025

8/10 Good

sandra maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a problema with transfer , besaid this, it was a Nice stay . Fresh and variety breakfast . Confort room and friendly Staff .
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Todo excelente
Stayed 3 nights in Dec 2025

8/10 Good

Raziur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the beds were comfortable.
Stayed 4 nights in Dec 2025

8/10 Good

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Andre, Worcester

Stayed 3 nights in Dec 2025

10/10 Excellent

Adrian, Washington

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a great stay...although short it was sweet.Breakfast is adequate.The rooms were clean.The hospitality was fantastic.Thank you Carlos!
Stayed 1 night in Dec 2025

10/10 Excellent

Rosa Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Employees working there made the difference for me, warm, friendly and respectful! The amenities are very good. The room was clean, however the bathroom appears not to be swept daily.
Stayed 14 nights in Dec 2025

10/10 Excellent

Yadira

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Had a wonderful stay in Cancun. The breakfast was excellent with plenty of options for both my partner and I.
Stayed 2 nights in Dec 2025

8/10 Good

celeste

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everyone and everything was good, thanks!!
Stayed 7 nights in Dec 2025

8/10 Good

Siu Yuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
More varieties of breakfast would be better. More restaurants at the hotel will be more convenient.
Stayed 14 nights in Nov 2025

Hotels