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One Cancun Centro

3.0 star property

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Photo gallery for One Cancun Centro

View from room
Exterior
Desk, blackout drapes, free cribs/infant beds, free WiFi
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504
  • Place, Galenia Hospital
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 124 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 124 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, One Cancun Centro is adjacent to Galenia Hospital and within a 10-minute stroll of Hospiten Hospital. This 3-star hotel has 126 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Galenia Hospital - 2 min walk - 0.1 miles
  • Hospiten Hospital - 8 min walk - 0.5 miles
  • Dubai Palace Casino - 10 min walk - 0.6 miles
  • Plaza Las Americas - 13 min walk - 0.7 miles
  • Royal Yak Casino and Sports Book - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Los De Pescado - ‬14 min walk
  • ‪Four Points by Sheraton - ‬5 min walk
  • ‪Toastina Sports Bar - ‬3 min walk
  • ‪Los Chachalacos - ‬15 min walk

About this property

One Cancun Centro

At One Cancun Centro, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a meeting room, a computer station, and laundry facilities.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, hair dryers, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.82 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

Frequently asked questions

Is free cancellation available at One Cancun Centro?

One Cancun Centro offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at One Cancun Centro?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at One Cancun Centro on Apr 4, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near One Cancun Centro?

This hotel is situated in Downtown Cancun within a short 18-minute walk of Plaza Las Americas and also 14 minutes on foot from Dubai Palace Casino. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at One Cancun Centro?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does One Cancun Centro include a casino?

No, One Cancun Centro doesn't have a casino.

Is there an indoor pool at One Cancun Centro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is One Cancun Centro a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include city views.

Does One Cancun Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does One Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, One Cancun Centro serves free continental breakfast each morning from its snack bar.

Does One Cancun Centro allow pets to stay free of charge?

No, pets aren't allowed at One Cancun Centro though service animals are welcome.

Are there connecting rooms at One Cancun Centro?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to One Cancun Centro?

The closest major airport to One Cancun Centro is Cancun Intl. Airport (CUN), which is 9.1 mi away (14 minutes by car).

Can I book a room with a balcony at One Cancun Centro?

No, you won't find guestrooms with balconies at One Cancun Centro.

One Cancun Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 326 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Farah, North Vancouver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was very good , room for as clean, but they barely have warm water, so if your use to a nice warm shower, don’t expect that here.
Stayed 2 nights in Dec 2025

2/10 Terrible

Eihab

Traveled with partner
Disliked: Cleanliness, amenities
Where do I begin? This hotel was a shock from the moment we arrived. The room looked very different from the pictures on Expedia. We had to ask for an extra towel, and when we looked for a hair dryer, there wasn’t one in the room—nor was there an iron. When we requested an iron, they told us we had to leave our passport with management, which felt very uncomfortable. The next morning at breakfast, I found a hair in the fruit salad bowl and immediately lost my appetite. The bathroom sink was also very dirty. There weren’t even any tissue boxes provided in the room. We ended up leaving as soon as we found a decent hotel so we could actually enjoy our stay in Cancun.
Stayed 6 nights in Dec 2025

8/10 Good

Mustafa

Liked: Cleanliness, property conditions & facilities
Great budget accommodation. Everything you would expect from a regular hotel. Everything was clean. The only issue I had was with the body wash and shampoo. I think the bottles basically had the same thing, and they were very low quality. Other than that everything was satisfactory.
Stayed 3 nights in Nov 2025

10/10 Excellent

Piero, Santo Domingo

Stayed 3 nights in Oct 2025

10/10 Excellent

Gustavo

Stayed 3 nights in Oct 2025

8/10 Good

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel David

Stayed 1 night in Sep 2025

8/10 Good

Juan, London

This is great if you get a deal and you get what you pay. Clean and proper but very spartan and simple. Wonderful staff though! And decent breakfast. Great deal.
Stayed 4 nights in Aug 2025

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the staff, food, and location! Transportation was easy to arrange when needed. Only downside was my early check-in request for 11 AM wasn’t met, my guest and I had to wait over 4 hours in the hot lobby after our flight. Closer to check-in time, staff suggested we relax on the rooftop and grab lunch, which was nice, but our room still wasn’t ready until after 3 PM. Other than that, everything was fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
I liked how centrally located the property was but I didn’t like how small the bathrooms were.
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was unhelpful and rude when it came to my booking and questions.
Stayed 1 night in Jul 2025

10/10 Excellent

Flor

Liked: Cleanliness, amenities, property conditions & facilities
Excelente 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

fidel

Liked: Cleanliness, amenities
Great place in all aspects
Stayed 2 nights in May 2025

8/10 Good

Terence

Stayed 1 night in May 2025

8/10 Good

Tessa

Liked: Staff & service
It was nice
Stayed 2 nights in May 2025

10/10 Excellent

La Activa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nhina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a safe and affordable hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Luis F

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
My son and myself had an excellent experience at this hotel very clean very friendly great food and the staff were phenomenal and willing to help out overall I would rate this a great place to stay and it's a very affordable
Stayed 7 nights in Mar 2025

4/10 Poor

Keisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Rahul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe for families, with helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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