Hotel Hacienda Cancun

Hotel with an outdoor pool, a quick walk to Las Palapas Park

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Standard Room | Soundproofing, iron/ironing board, bed sheets

Overview
Rooms
Location
Policies

Popular amenities

Pool
Housekeeping
24/7 front desk
Air conditioning
Free WiFi

Explore the area

Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

Las Palapas Park
‪3 min walk‬
Plaza 28
‪8 min walk‬
Cancun Mall
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

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Room options

Standard Room

Wonderful

161 sq ft
Sleeps 4
1 Double Bed

About the neighborhood

Cancun

Located in Downtown Cancun within a 5-minute walk of Las Palapas Park, Hotel Hacienda Cancun is within 2 miles (3 km) of other popular sights like Kabah Urban Park. This 38-room hotel welcomes guests with conveniences like an outdoor pool, concierge services, and a terrace.

What's nearby

Las Palapas Park - 3 min walk - 0.2 miles
Plaza 28 - 8 min walk - 0.5 miles
Plaza Las Americas - 3 min drive - 1.4 miles
Cancun Mall - 4 min drive - 1.8 miles
Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles

Getting around

Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

‪Pescaditos - ‬2 min walk
‪Cocina Libanesa Sahara - ‬4 min walk
‪La Parrilla - ‬3 min walk
‪Bao Vegan - ‬2 min walk
‪Porky's Tacos - ‬4 min walk

About this property

Hotel Hacienda Cancun

Hotel with an outdoor pool, a quick walk to Las Palapas Park

Guests of Hotel Hacienda Cancun enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a vending machine and a garden.

Guests can expect to find TVs with cable channels. Ceiling fans and free toiletries are other standard amenities.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Pool
Spa
Parking included
Free WiFi

$35 nightly

Jul 29 - Jul 30

Total includes taxes and fees

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Things to do

Outdoor pool

Family friendly

Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

TV with cable channels

Air conditioning
Ceiling fan
Iron/ironing board on request
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Check-in: 3 PM—-6:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Hacienda Cancun

Hacienda Cancun

Radisson Cancun

Cancun Radisson Hacienda

Hotel Hacienda Cancun Hotel

Hotel Hacienda Cancun Cancun

Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

Are free cancellation options available at Hotel Hacienda Cancun?

Hotel Hacienda Cancun provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel Hacienda Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park and Mercado 28. You'll also find Plaza 28 and Plaza Las Americas within a short drive.

Is there parking available at Hotel Hacienda Cancun?

No, there isn't parking available at the hotel.

Does Hotel Hacienda Cancun feature a casino at the property?

No, Hotel Hacienda Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Hacienda Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Hacienda Cancun?

Couples will appreciate amenities like an outdoor pool, concierge services, and a terrace at this hotel.

Does Hotel Hacienda Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Hacienda Cancun have a restaurant with a breakfast menu?

No, Hotel Hacienda Cancun doesn't have a restaurant that serves breakfast.

Will Hotel Hacienda Cancun allow pets to stay for free?

No, pets aren't allowed at Hotel Hacienda Cancun though service animals are welcome.

Are there connecting rooms at Hotel Hacienda Cancun?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Hacienda Cancun?

The closest major airport to Hotel Hacienda Cancun is Cancun Intl. Airport (CUN), which is 11.6 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel Hacienda Cancun?

No, at Hotel Hacienda Cancun, there aren't any guestrooms that list a balcony.

Hotel Hacienda Cancun Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Alexis adan

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Mar 2025

10/10 Excellent

Franck

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super hotel, if you want to go in Cancun and close to downtown it's the best one

Stayed 7 nights in Mar 2025

6/10 Okay

Shelline

Traveled with family and small children

Mar 11, 2025

Disliked: Amenities

Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.

Stayed 5 nights in Mar 2025

10/10 Excellent

Wayne

Aug 22, 2024

Liked: Staff & service, property conditions & facilities

The staff were very helpful and polite even when i locked myself out of my a few times 😃

Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Aug 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was really good and clean and tidy and were really helpful

Stayed 1 night in Aug 2024

2/10 Terrible

Miguel

Traveled with family

Jul 30, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is very old needs lots of upgrades rooms are smelly just terrible overall

Stayed 1 night in Jul 2024

8/10 Good

Angelica

Jul 24, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Misa

Traveled with group

Jun 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good to stay for one night :)

Stayed 1 night in Apr 2024

2/10 Terrible

yuridia

Jun 4, 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Kemeil

Mar 20, 2024

Stayed 2 nights in Mar 2024

8/10 Good

David, Mt Pleasant

Aug 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2023

2/10 Terrible

Americo, Anaheim

Traveled with family

Mar 29, 2023

Disliked: Amenities, property conditions & facilities

Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.

Stayed 4 nights in Mar 2023

8/10 Good

allan

Jan 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building

Stayed 1 night in Jan 2023

8/10 Good

allan

Jan 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Economy room is decent enough near Park

It's a decent enough room for the money except they don't really have any place to put your items except for one spot

Stayed 1 night in Jan 2023

2/10 Terrible

Jose

Jan 6, 2023

Stayed 1 night in Jan 2023

8/10 Good

RAUL

Traveled with family

Jan 10, 2022

Liked: Cleanliness, property conditions & facilities

Basic hotel with a pool

The hotel is very basic with a pool. there is not internet service in the rooms, you have to walk to the lobby to get connection. We stay in the hotel for a night.

Stayed 2 nights in Jan 2022

6/10 Okay

ROBERT

Traveled with group

Dec 25, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

STEP TO ENTRANCE HIGHER THAN NORMAL AS A HANDICAPPED PERSON IT WAS DIFFICULT FOR ME TO GET UP THE FIRST STEP WITHOUT ASSISTANCE

Stayed 11 nights in Dec 2021

8/10 Good

ROBERT

Traveled with family

Sep 16, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

FRONT DESK VERY PLEASANT AND HOUSEKEEPING VERY WELCOMING

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

May 21, 2021

Liked: Staff & service, amenities, property conditions & facilities

This hotel GG as always been a very

Stayed 5 nights in May 2021

6/10 Okay

Logan

May 10, 2021

Disliked: Staff & service

Not bad if you like old cigarettes

The room smelled like cigarettes. I complained and no one cared. One night people were so loud i couln’t sleep at 2am. It was convient to walk to the ADO station 6-10 minutes and walmart and 2 grocery stores close by

Stayed 2 nights in May 2021

10/10 Excellent

George

Traveled with family

Apr 28, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2021

8/10 Good

Martha C

Traveled with family

Apr 28, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent option for travelers in transit, plenty options near for eating, markets.

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Apr 11, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanliness superior to other properties, very kind staff, nice pool, and excellent local.

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Apr 7, 2021

Stayed 1 night in Apr 2021

2/10 Terrible

Maria, Colombia

Traveled with group

Nov 6, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not like anything about this place. Horrible customer service, we did check in few minutes before 7pm and before hurricane Zeta. The window facing the street did not lock, we had water leaks one on the corner of the mattress and a huge leak in the bathroom. We did not have electricity all night long and could not get even water from the hotel, total disgrace and lack of good service. I will not go there since this place is falling apart

Stayed 1 night in Oct 2020