Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

4 outdoor pools, free cabanas, pool umbrellas

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking included

Explore the area

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Place, Arrecife de Puerto Morelos National Park
‪2 min walk‬
Place, Delfines Beach
‪27 min drive‬
Place, La Isla Shopping Mall
‪35 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View

Wonderful

603 sq ft
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Romance Junior Suite Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

Exceptional

603 sq ft
Sleeps 3
1 King Bed

Junior Suite Swim-Out Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Junior Suite Ocean Front

Exceptional

603 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Serenity Club Romance Jr Suite Ocean Front

Exceptional

603 sq ft
Sea view
Sleeps 2
1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

Exceptional

603 sq ft
Sleeps 2
1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Exceptional

603 sq ft
Sleeps 2
1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

Exceptional

1249 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

Excellent

1808 sq ft
1 bedroom
Ocean view
Sleeps 4
2 King Beds

Presidential Suite (Serenity Club Ocean Front)

Exceptional

2454 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Pure Wellness Junior Suite Partial Ocean View

Exceptional

678 sq ft
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

Exceptional

747 sq ft
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View King Bed Junior Suite

Exceptional

735 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

Very good

735 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

735 sq ft
1 bedroom
Partial sea view
Sleeps 4
2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Exceptional

735 sq ft
1 bedroom
Partial sea view
Sleeps 2
1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

735 sq ft
1 bedroom
Partial sea view
Sleeps 4
2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

1 bedroom
Sleeps 3
2 Double Beds

About the neighborhood

Cancun

Haven Riviera Cancun - All Inclusive - Adults Only places you 4.1 mi (6.6 km) from Xoximilco. This 435-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 7 restaurants.

What's nearby

Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
El Rey Ruins - 27 min drive - 11.4 miles
Delfines Beach - 27 min drive - 11.6 miles
Aquaworld - 31 min drive - 14.2 miles
La Isla Shopping Mall - 35 min drive - 16.4 miles

Getting around

Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

‪Grand Lobby Bar - ‬13 min drive
‪Lobby Bar - ‬14 min drive
‪Boulangerie - ‬13 min drive
‪Grand Central Buffet - ‬14 min drive
‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Guests of Haven Riviera Cancun - All Inclusive - Adults Only have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this adults-only property include karaoke, a 24-hour gym, and free WiFi in public areas.

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and iPod docks are other standard amenities.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Pool
Hot tub
Breakfast included
All inclusive

$496 nightly

Jan 11 - Jan 12, 2026

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Free valet parking on site
Limited onsite valet and self parking
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
3 swim-up bars
7 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Agua Bendita
Olios
Satsu
Tahani
Vora Mar

Things to do

18-hole adjacent golf course
24-hour gym
24-hour pool access
4 outdoor pools
Basketball
Beach volleyball
Beach yoga
Fitness classes
Full-service spa
Golf carts
Hot tub
Karaoke
Nightclub
Outdoor pickleball court
Outdoor tennis court
Pilates classes
Table tennis
Tennis lessons
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (20,000 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Free beach cabanas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2018
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
iPod dock

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

24-hour pool access
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

Will I find all-inclusive rate plans at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, bartending classes, and language classes.

How much does it cost to stay at Haven Riviera Cancun - All Inclusive - Adults Only?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Haven Riviera Cancun - All Inclusive - Adults Only on Jan 5, 2026 start from $527.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of Haven Riviera Cancun - All Inclusive - Adults Only?

This property is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Moon Palace Golf Club and Xoximilco within a short drive.

Is parking available on site at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Haven Riviera Cancun - All Inclusive - Adults Only?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and reflexology.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a casino on the premises?

No, Haven Riviera Cancun - All Inclusive - Adults Only doesn't have a casino.

Will I find an indoor pool at Haven Riviera Cancun - All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub. Guests have 24-hour pool access.

What do couples enjoy most about Haven Riviera Cancun - All Inclusive - Adults Only?

This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as a beach bar and 4 outdoor pools.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Haven Riviera Cancun - All Inclusive - Adults Only has 7 restaurants, and serves free buffet breakfast each morning.

Will Haven Riviera Cancun - All Inclusive - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Haven Riviera Cancun - All Inclusive - Adults Only.

Are there connecting rooms at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Haven Riviera Cancun - All Inclusive - Adults Only?

The closest major airport to Haven Riviera Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 8.2 mi away (16 minutes by car).

Are there rooms with balconies at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, every guestroom at Haven Riviera Cancun - All Inclusive - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Does Haven Riviera Cancun - All Inclusive - Adults Only host weddings?

Take advantage of the wedding venue at Haven Riviera Cancun - All Inclusive - Adults Only if you plan to say "I do" during your trip.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Deann

Traveled with group

Sep 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resoet was fabulous. Seaweed was a problem but the pools were fantastic! Service was amazing!

Stayed 5 nights in Sep 2025

10/10 Excellent

Angelina

Traveled with group, Traveled with family

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We are really satisfied with this resort. The staff are friendly and very helpful. The pools are huge and clean. Tge restaurants are must try, the food is a really good quality. The place and very queit and has a lot alleys just to walk around. Looking forward for another good deal to come again and bring my family here.

Stayed 7 nights in Sep 2025

10/10 Excellent

Ka Ho, Unionville

Traveled with partner

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Restaurant food quality (Olios and Mexican steakhouse) can be improved. It’s not bad but it can be improved in terms of taste and seasoning (too salty)

Stayed 3 nights in Sep 2025

8/10 Good

Stephanie Marie

Traveled with partner

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at Haven! The “junior suite with partial ocean view” was spacious and had an amazing balcony with views of the round/quiet pool and beach. The resort is only 10 minutes from the airport so definitely convenient but also surrounded by gorgeous tropical jungle. We loved listening to the birds and seeing a few native animals. Staff was exceptionally friendly and welcoming, spa hydrotherapy was very nice, and drinks were great —our favorites were from Pedro at Doc’s Poolside Bar! We also enjoyed a cocktail class there with Pepe and his entertainment team which was a fun surprise. Two cons: 1) the beach was covered in sargassum (due to natural conditions) which made it unusable during our stay plus effected my puny lungs and 2) I would prefer more food options for breakfast/lunch other than their buffet. It was an excellent meal for a buffet but I just don’t enjoy that experience so often. If you upgrade to the serenity rooms, you have a sit down option but it’s substantially more cost. Overall, we decided it was a perfectly relaxing getaway for us and well worth the cost.

Stayed 4 nights in Sep 2025

10/10 Excellent

Ashlee Faye

Sep 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This stay w

Stayed 4 nights in Sep 2025

10/10 Excellent

Sean

Sep 26, 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Natalie

Traveled with family

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for a quiet, more adult atmosphere. There is a "party pool," but the clientele is still pretty subdued. This was our 2nd time at Haven, and we will return. Our butler, Adrian, was spot on. I mentioned that I was hot while getting dressed in the bathroom, and within hours, there was a stand fan placed in my room. I also mentioned that I was sad that the Myan Sushi was taken off the menu at Vista's, and they made it special for me the following day! Haven is large enough to offer several options for dining and activities, but small enough to still feel very quaint and relaxing. We stayed in the beachfront swim-out room. Met our needs perfectly. Enjoyed room service breakfast each morning while watching the sun rise, and were able to enjoy the sunshine on our own patio until noonish. A waiter came around at least once an hour to check on us and deliver drinks. I highly recommend Haven Riviera Cancun!

Stayed 4 nights in Sep 2025

10/10 Excellent

Blake

Traveled with partner

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay.

Stayed 3 nights in Sep 2025

8/10 Good

Seth

Traveled with partner

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing we were only disappointed in the food quality.

Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Sep 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort! It was the perfect adults only resort to relax at for a family vacation (9 people between the ages of 19-69). There was something for everyone!

Stayed 7 nights in Sep 2025

8/10 Good

ANNY

Sep 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

David Callejon

Sep 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with group, Traveled with partner

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time visiting this property. It's PHENOMENAL. The staff is exceptional. The spectrum of food, events, quiet and fun spots. It's our favorite vacation. The rooms are spacious, airy, clean, and they all have a view of something amazing.

Stayed 6 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Haven Riviera Cancún was absolutely unforgettable, and so much of that is thanks to the incredible staff. Special shout-outs to: • Mik Gala at Mixology – your creativity and joyful service made every cocktail experience a delight. • Jose and the trainee Luis at Pool Concierge – your attentiveness and friendliness made our poolside time truly relaxing. • Gabrielle and the team at the Mexican Steakhouse – thank you for your impeccable service and making every meal memorable. • Sandi at Housekeeping – your care and attention to detail made our room feel perfect every day. Each of these team members went above and beyond to make our 21st anniversary celebration extra special. Haven Riviera Cancún is a beautiful resort, but it’s the people who make it truly exceptional. We are so grateful for their dedication and hospitality and can’t wait to return!

Stayed 6 nights in Sep 2025

10/10 Excellent

Maria

Traveled with partner

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

MIGUEL our personal butler was the best part of our stay. LGBTQ friendly. He took care of us like we were family. We were able to text him through WhatsApp for everything we needed. We requested specific aromatherapy for room, he booked restaurants for us when we didn't have time, helped reserve car to Playa del Carmen, and Everytime he saw us he greeted us and chit chatted for a bit. We are returning just for his hospitality. We had a swim out room. Room was great. Only used private pool a few times because sun would fall behind building by noon. Drink service at the base of our private pool of room all day. Serenity club tier was worth it. Free Tahini restaurant and show booking. Private pool area and private lunchtime restaurant overlooking property and of course MIGUEL. Foam party at main pool was a blast. Restaurants were good depending on what you ordered. Asian restaurant was our favorite. Loteria was fun and burlesque show was great. Cultural Mexican show was amazing. Temazcal booking is 1000x worth it. Pool drinks were ok. Cocktail bar up top was better. Massages were excellent. See you in a month.

Temazcal was worth it. We were small group of 4. Great experience.

Stayed 4 nights in Jun 2025

10/10 Excellent

Chara Buffie, Los Angeles

Traveled with family

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff customer service was excellent. I lost my glasses and I think one of the staff members have them. I left the at the spa and when I went back when they opened the next morning they couldn’t find them. $100 glasses

Stayed 5 nights in Sep 2025

8/10 Good

David J

Traveled with group

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and helpful throughout the resort. The food was very good for an all inclusive. The property was well maintained and clean. The pools were nice. Really the only not good part was that the seaweed was so pervasive and smelled very strong - we could not even use the beach and it created a smell throughout the resort. We were told it is seasonal, so maybe mid Sept, while we were there, it is at its worst.

Stayed 4 nights in Sep 2025

10/10 Excellent

Siyon

Sep 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2025

10/10 Excellent

Ryan

Traveled with partner

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would like to have known the dress codes as part of confirmation.

Stayed 4 nights in Sep 2025

8/10 Good

Tara

Traveled with partner

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros: great location in terms of proximity to the airport. Food was 8/10. Mediterranean restaurant was our favorite. Staff were all very pleasant and accommodating. They went above and beyond to try to make everyone experience top notch. Cons-we went during seaweed season which essentially made the beach unusable and the smell not ideal around the resort. The entertainment staff in the evenings were pushing to get everyone the rate them 5 stars. The shows were mediocre, but they all did their best trying to make everyone's experience great.

Stayed 5 nights in Sep 2025

10/10 Excellent

Natalya Lauren

Sep 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel environment was friendly, clean. Close to the airport. All staff and entertainment were helpful and very approachable, kind and welcoming

Stayed 6 nights in Sep 2025

2/10 Terrible

Bilal

Traveled with family

Sep 23, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Sewage smell every where in the lobby and the pool , on the beach and in the hall to the rooms plus the view was suppose to be partial ocean view but it was a building no ocean view

Stayed 7 nights in Sep 2025

10/10 Excellent

shawn

Sep 23, 2025

Stayed 7 nights in Sep 2025

10/10 Excellent

Loshunda

Traveled with partner

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

9/10 only thing is after about 9:30pm it’s ghost town. Almost everyone and everything is super quiet. No turning up all night here.

Stayed 4 nights in Jun 2025

10/10 Excellent

Allison

Traveled with partner

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I loved our stay at Haven Riviera! The Serenity Club was so worth it! Butler service, great food and restaurants, fun events! Highly recommend!

Stayed 4 nights in Sep 2025

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Romance Junior Suite Partial Ocean View

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Junior Suite Swim-Out Partial Ocean View

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

Romance Junior Suite Swim-Out Partial Ocean View

View all photos for Serenity Club Junior Suite Ocean Front

Serenity Club Junior Suite Ocean Front

View all photos for Serenity Club Romance Jr Suite Ocean Front

Serenity Club Romance Jr Suite Ocean Front

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

Serentiy Club Junior Suite Swim Out Ocean Front

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

Serenity Club, One Bedroom, Master Suite, Ocean Front

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Serenity Club, Two Bedroom, Master Suite, Ocean Front

View all photos for Presidential Suite (Serenity Club Ocean Front)

Presidential Suite (Serenity Club Ocean Front)

View all photos for Pure Wellness Junior Suite Partial Ocean View

Pure Wellness Junior Suite Partial Ocean View

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

Serenity Club Partial Ocean View King Bed Junior Suite

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Serenity Club Ocean View King Bed Junior Suite

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

Serenity Club Ocean View 2 Queen Beds Junior Suite

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View

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Hilton Cancun, an All-Inclusive Resort

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Haven Riviera Cancun - All Inclusive - Adults Only

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Live Aqua Cancun - Adults Only - All-Inclusive

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