Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

VIP Access

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Where to?

Dates

July 2025

August 2025

4 outdoor pools, free cabanas, pool umbrellas

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Overview
Rooms
Location
Policies

Popular amenities

Explore the area

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Moon Palace Golf Club
‪7 min drive‬
Xoximilco
‪9 min drive‬
Riviera Cancun Golf Resort
‪13 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪17 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

Very good

735 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Exceptional

735 sq ft
Partial sea view
Sleeps 2
1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

Exceptional

1249 sq ft
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Exceptional

603 sq ft
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

735 sq ft
Partial sea view
Sleeps 4
2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

Exceptional

2454 sq ft
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

Excellent

1808 sq ft
Ocean view
Sleeps 4
2 King Beds

Pure Wellness Junior Suite Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

735 sq ft
Partial sea view
Sleeps 4
2 Queen Beds

Junior Suite Garden View

Wonderful

603 sq ft
Sleeps 3
1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

Exceptional

747 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

Exceptional

603 sq ft
Sleeps 3
1 King Bed

Romance Junior Suite Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Junior Suite Ocean Front

Exceptional

603 sq ft
Ocean view
Sleeps 2
1 King Bed

Junior Suite Swim-Out Partial Ocean View

Exceptional

678 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Romance Jr Suite Ocean Front

Exceptional

603 sq ft
Sea view
Sleeps 2
1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

Exceptional

603 sq ft
Sleeps 2
1 King Bed

Serenity Club Ocean View King Bed Junior Suite

Exceptional

735 sq ft
Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Cancun

Haven Riviera Cancun - All Inclusive - Adults Only places you 4.1 mi (6.6 km) from Xoximilco. This 435-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 7 restaurants.

What's nearby

Moon Palace Golf Club - 7 min drive - 2.7 miles
Xoximilco - 9 min drive - 4.0 miles
Riviera Cancun Golf Resort - 13 min drive - 3.8 miles
Ventura Park Cancun - 19 min drive - 6.0 miles
Delfines Beach - 27 min drive - 11.6 miles

Getting around

Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

‪Lobby Bar - ‬14 min drive
‪Grand Lobby Bar - ‬13 min drive
‪Grand Central Buffet - ‬14 min drive
‪Momo teppanyaki Resturant - ‬15 min drive
‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Guests of Haven Riviera Cancun - All Inclusive - Adults Only have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only property include karaoke, a 24-hour gym, and free WiFi in public areas.

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and iPod docks are other standard amenities.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Private beach nearby, free beach shuttle, beach bar

Pool
All inclusive
Spa
Pet friendly

$301 nightly

Aug 13 - Aug 14

Total includes taxes and fees

On private beach
Pool
Hot Tub
Breakfast included

$413 nightly

Aug 19 - Aug 20

Total includes taxes and fees

Pool
All inclusive
Spa
Parking included

$259 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
3 swim-up bars
7 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Agua Bendita
Olios
Satsu
Tahani
Vora Mar

Things to do

18-hole adjacent golf course
24-hour gym
24-hour pool access
4 outdoor pools
Basketball
Beach volleyball
Beach yoga
Fitness classes
Full-service spa
Golf carts
Hot tub
Karaoke
Nightclub
Outdoor pickleball court
Outdoor tennis court
Pilates classes
Table tennis
Tennis lessons
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (20,000 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Free beach cabanas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2018
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
iPod dock

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

24-hour pool access
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

Will I find all-inclusive rate plans at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, bartending classes, and language classes.

Is a free cancellation option available at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of Haven Riviera Cancun - All Inclusive - Adults Only?

This property is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Moon Palace Golf Club and Xoximilco within a short drive.

Is parking available on site at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Haven Riviera Cancun - All Inclusive - Adults Only?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, detox wraps, and aromatherapy.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a casino on the premises?

No, Haven Riviera Cancun - All Inclusive - Adults Only doesn't have a casino.

Will I find an indoor pool at Haven Riviera Cancun - All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub. Guests have 24-hour pool access.

What amenities will couples enjoy at Haven Riviera Cancun - All Inclusive - Adults Only?

This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as a beach bar and 4 outdoor pools.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Haven Riviera Cancun - All Inclusive - Adults Only has 7 restaurants, and serves free buffet breakfast each morning.

Will Haven Riviera Cancun - All Inclusive - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Haven Riviera Cancun - All Inclusive - Adults Only.

Does Haven Riviera Cancun - All Inclusive - Adults Only have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Haven Riviera Cancun - All Inclusive - Adults Only?

The closest major airport to Haven Riviera Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 8.2 mi away (16 minutes by car).

Are there rooms with balconies at Haven Riviera Cancun - All Inclusive - Adults Only?

Yes, every guestroom at Haven Riviera Cancun - All Inclusive - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Does Haven Riviera Cancun - All Inclusive - Adults Only host weddings?

Take advantage of the wedding venue at Haven Riviera Cancun - All Inclusive - Adults Only if you plan to say "I do" during your trip.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Alexander

Traveled with partner

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing property!! Definitely worth the extra $$ to go for the Serenity Club and swim out room. Will definitely go back!!

Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excelent facilities, good food , beverage supplies can be improve on brand offering

Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla Kaye

Traveled with partner

Jun 9, 2025

This place is amazing. Top tier everything. You won’t regret it.

Stayed 4 nights in Jun 2025

Shawntel

Traveled with partner

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing!

Stayed 4 nights in Apr 2025

10/10 Excellent

Teddy

Apr 28, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed April 19-26 and loved it all. It was our first time in Cancun but not our first all-inclusive. We would go back in a minute! Only 15 min. from Cancun airport, the staff was so super friendly and it was immaculate! We stayed in a swim out partial oven view but did not opt for Serenity. We didn’t feel we missed a thing and would choose a swim out over Serenity again next time! If you can afford both, go for it, but we didn’t feel like we missed a thing and were definitely not treated like we were anything less than anyone else! We didn’t end up going to Olios but went to Asian Fusion twice. One of our favorites was the buffet in Flavors! The rooms were large and modern. Maid service daily. Room service 24/7. This is a 5 star resort without the 5 star price!

Stayed 7 nights in Apr 2025

10/10 Excellent

Stayed 4 nights in Apr 2025

8/10 Good

Tasha

Traveled with group

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with great options for dining. Staff very nice. I would ask management to not encourage staff to ask guests to write Expedia reviews about activities guests participated in. The great experience we enjoyed during the activities were definitely ruined by this & left a bad taste in my mouth. I feel it’s much more genuine seeing reviews because guests felt inclined to mention something not due to the fact that staff is asking you to put a review but because it was something truly memorable to the guest. Overall beautiful resort -glad we came but wouldn’t be someplace I would go back to.

Stayed 5 nights in Mar 2025

4/10 Poor

Ashleigh

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, property conditions & facilities

I had such high hopes and was so excited to go on this vacation. This was my birthday trip, so I contacted the resort prior to our stay to ask about birthday experiences they offered. The person I talked to said they would make sure to make a note and make it special. I wanted to schedule the chef tasting and she never wrote back to me. I wrote Amstar to schedule our transportation from the airport to the resort and never got a response after providing our flight information. We had to pay way more to take a taxi to the resort. When we got to the resort, there was nothing in our room to celebrate my birthday. This was fine as I just chalked it up to miscommunication. We noticed the door did not close all the way so we had to make sure to remember to pull it closed every time we entered or left. The second day I went to use the restroom ant dinner and slipped on the tile outside. I told the concierge and they did not even seem concerned. I still have bruises on my elbow, hip and knee. This was absolutely irresponsible of the resort to not escalate to management. The next day they offered me a cream. What would a cream help?? Upon leaving the bellhop picked up our bags while we were at bfast. They “misplaced” the shoes I was going to wear to the airport. They were back in the room in a closet we never used. Anyway, the food and drink are avg for all inclusive. Bartenders were great. Thumbs down to all else. Never again.

Stayed 4 nights in Apr 2025