AVA Resort Cancun - All Inclusive

5.0 star property
VIP Access

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Photo gallery for AVA Resort Cancun - All Inclusive

View from room
Creator video - submitted by Second Chapter Nomad
6 outdoor pools, pool umbrellas
Restaurant
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 1324 sq ft
  • Sleeps 4
  • 2 King Beds

F&F Sundeck Suite

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 1313 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1668 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 1356 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Room, Oceanfront (Couples)

  • Ocean view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Oceanfront King Accesible

  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 1798 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 1787 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(51 reviews)
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 1808 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Cancun

Located 1.9 mi (3 km) from Riviera Cancun Golf Resort, AVA Resort Cancun - All Inclusive is within a 15-minute drive of other popular attractions like Delfines Beach. This 1622-room, 5-star resort has 6 outdoor pools along with outdoor private hot tubs and 14 restaurants.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Riviera Cancun Golf Resort - 17 min walk - 0.9 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4 min drive - 0.9 miles
  • Playa Coral - 6 min drive - 1.4 miles
  • Moon Palace Golf Club - 13 min drive - 3.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Copal - ‬1 min walk
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Digit Bar - ‬2 min walk
  • ‪At Kita - ‬1 min walk
  • ‪Lobby Bar - ‬19 min drive

About this property

AVA Resort Cancun - All Inclusive

AVA Resort Cancun - All Inclusive features a full-service spa, 6 outdoor pools, and a free water park. A stay here includes free valet parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach resort include a nightclub, a children's pool, and a gym.
65-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Outdoor private hot tubs, free minibar items, and tablet computers are other standard amenities. Change of towels is available on request.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping mall
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay movies
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number 005-007-004237/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Will I find all-inclusive rate plans at AVA Resort Cancun - All Inclusive?

AVA Resort Cancun - All Inclusive has all inclusive rates that come with all meals included. Activities include kayaking, cooking classes, and yoga.

How much does it cost to stay at AVA Resort Cancun - All Inclusive?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at AVA Resort Cancun - All Inclusive on Apr 7, 2026 start from $535, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at AVA Resort Cancun - All Inclusive?

AVA Resort Cancun - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near AVA Resort Cancun - All Inclusive?

This resort is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Riviera Cancun Golf Resort and Playa Coral within a short drive.

Will I be able to park at AVA Resort Cancun - All Inclusive?

Yes, covered valet parking is offered for free at the resort.

Is there a spa at AVA Resort Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, body wraps, and hydrotherapy.

Does AVA Resort Cancun - All Inclusive have a casino?

No, AVA Resort Cancun - All Inclusive doesn't have a casino.

Will I find an indoor pool at AVA Resort Cancun - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools.

Is AVA Resort Cancun - All Inclusive a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and 14 restaurants.

Are there hot tubs at AVA Resort Cancun - All Inclusive?

Yes, this resort features private outdoor spa tubs in all guestrooms.

Does AVA Resort Cancun - All Inclusive feature a restaurant that includes a breakfast menu?

No, AVA Resort Cancun - All Inclusive doesn't have a restaurant that serves breakfast.

Does AVA Resort Cancun - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at AVA Resort Cancun - All Inclusive.

Are there connecting rooms at AVA Resort Cancun - All Inclusive?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to AVA Resort Cancun - All Inclusive?

The closest major airport to AVA Resort Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 5.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at AVA Resort Cancun - All Inclusive?

No, you won't find guestrooms with balconies at AVA Resort Cancun - All Inclusive.

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 961 reviews
Rating 8 - Good. 181 out of 961 reviews
Rating 6 - Okay. 108 out of 961 reviews
Rating 4 - Poor. 49 out of 961 reviews
Rating 2 - Terrible. 66 out of 961 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff was always helpful and very courteous, food was the best I have had an any all inclusive resort. All good things.
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was everything and more
Stayed 3 nights in Dec 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were very nice. Our concierge Rodrigo was fantastic and very helpful. Loved their Mexican and steak restaurants. Enjoyed their taco stand and ice cream shop!
Stayed 9 nights in Dec 2025

10/10 Excellent

Luis Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at Ava Resort with a group of 8, and overall it was a fantastic experience. The kids club was the biggest highlight — hands down the best we’ve ever experienced. Earlier this year we went on a Disney Cruise, and even our kids said they liked Ava’s kids club better. The staff there were exceptional and truly made it special for our family. The food across the resort was outstanding at most of the restaurants. While the buffet was a bit mediocre, there were plenty of food options overall, so we were never short on choices. The baked goods were some of the best we’ve had at an all-inclusive — absolutely delicious. I only wish they had a churro station instead of crepes or waffles. Service was hit or miss depending on where you were. Some wait staff genuinely made the trip memorable, while others left us wondering why we were even there. A special shout-out to Angel at the Bayside restaurant — he was exceptional and truly stood out. Unfortunately, we had very poor service at Black Iron, which was disappointing. The entertainment was amazing, and the water sports were a huge hit with our entire family. There was always something fun to do. One area that needs improvement is room service, which did not meet expectations and could definitely be better. Despite a few inconsistencies, Ava Resort delivered an incredible family vacation, especially for those traveling with kids. We would absolutely consider returning.
Stayed 7 nights in Dec 2025

10/10 Excellent

Naatasha

Stayed 5 nights in Nov 2025

4/10 Poor

seyfettin

Traveled with family
Disliked: Cleanliness, amenities
Room was not clean good. And food was awful. Many times , they serve left overs for the breakfast like meat.
Stayed 6 nights in Dec 2025

10/10 Excellent

Zhenjie

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2025

8/10 Good

Salud

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 5 nights in Dec 2025

10/10 Excellent

Thanarthan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was amazing, not a lot of different variety of food in the buffets.
Stayed 7 nights in Nov 2025

10/10 Excellent

Caroline

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with ocean view on all rooms. Amazing food and staff. Would definitely return.
Stayed 5 nights in Dec 2025

6/10 Okay

Alyshia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself and the room were great, the beach is not swimmable as mentioned in other posts - but the lagoon makes up for it! Staff overall was okay, not over friendly or helpful when asking questions, etc. for a resort that puts emphasis on it being kid friendly and family centered we were told multiple times a day at the restaurants high chairs were not available which made dining time difficult! As well - some nights multiple restaurants had no capacity for dining which only left the buffet.
Stayed 5 nights in Dec 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub on the balcony of the room surprised us! Delicious food, great staff! Amazing!
Stayed 6 nights in Dec 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Nov 2025

10/10 Excellent

CECILIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BKF EXCELLENT, VARIETY OF FOOS AND FRESH
Stayed 5 nights in Nov 2025

10/10 Excellent

Shawn, Angola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with bedroom for my kids. Food was great. Service was good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Had a great anniversary there and we enjoyed it
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose E

Stayed 5 nights in Aug 2025

8/10 Good

Erika Lorena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel increible, muy grande con mucho espacio por todos lados. Solo algunos detalles menores que podrían haber mejorado nuestra estancia. Contamos 12 veces que nos preguntaron si celebrabamos algo y respondimos que nuestro aniversario, pero nunca hubo un detalle al reapecto, ni si quiera un plato con felicidades o alguna velita, o algun detalle, entonces ¿para que preguntar? La segunda es que están haciendo reparaciones en las canchas de tenis todo el día y el martilleo y taladro se escuchan en el cuarto como si fuera en el piso de arriba, mi hijo no pudo tomar sus siestas 2 días a pesar de que llamamos a quejarnos por el fuerte ruido. Notamos al entrar al cuarto en medio de la limpieza, que las tazas y vasos los lavan en el lavamanos, y quedan sucioa.También es molesto que para los restaurantes solo sea con reserva ya que si intentas hacerlo el mismo día ya no hay lugar, 2 noches tuvimos que cenar en el cuarto por no poder hacer reserva. La experiencia del tepanyaki sin duda la mejor. Fuera de eso, las albercas e instalaciones de lo mejor. Muchaa opciones de diversion para los niños, incluso en días de lluvia.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Ava. Food and drinks were excellent.
Stayed 5 nights in Nov 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Rashee

Stayed 6 nights in Nov 2025

10/10 Excellent

Anna

Stayed 4 nights in Nov 2025

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in October with my kids Great experience, nov totally different
Stayed 3 nights in Nov 2025