The location was convenient, and the pool was a nice feature, but overall, the experience fell short of expectations.
The pool area had no towels available, and used towels were left in large piles, uncollected. The pool also closed at 9 p.m., which felt unusually early—most places we’ve stayed at offer access until at least 10.
The AC unit in the room wasn’t functioning, which made it extremely uncomfortable given the summer heat and humidity. Our room was also located right near an access door, and we were kept up much of the night by guests coming and going loudly.
In the morning, the breakfast area was completely overwhelmed. It was far too small for the number of guests and felt chaotic, so we opted to eat elsewhere.
While the basics were there, a few operational and comfort improvements would go a long way in making this a more restful and enjoyable stay.