6/10 Okay
Michael
Feb 12, 2026
Very very disappointed in this stay. I stay a week ago and great service so I book on return. This time from beginning to end, service just lacking for a 5 star.
At checkin, I wanted to use gym/pool right away but luggage took forever. At night, no answer for room service at 9p. Same in morning. No answer in room service, front desk or operator. Rang endlessly.
Finally, shuttle on the hour to airport we needed to be there 5-10 mins prior. At 12:05p we were blocks away and were called back for late guests. Ended up being 15 mins later than estimated and very tight on schedule.
Manager came out to talk to me but did nothing but make excuses. Didn’t offer to buy my breakfast or two minibar items. No gesture is disrespectful in my opinion.
Michael
Stayed 1 night in Feb 2026









































