Hotel Indigo El Paso Downtown by IHG

Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Bar
Room service

Explore the area

325 N. Kansas Street, El Paso, TX, 79901

Place, Plaza Theater
‪5 min walk‬
Place, Paso del Norte International Bridge
‪19 min walk‬
Place, University of Texas at El Paso
‪2 min drive‬
Airport, El Paso, TX (ELP-El Paso Intl.)
‪10 min drive‬

Room options

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

Good

Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed

Excellent

300 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible

Good

300 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Very good

300 sq ft
Sleeps 2
1 King Bed

Suite, 1 King Bed

300 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed

Exceptional

300 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds

Wonderful

300 sq ft
Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

2 bedrooms
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Very good

Sleeps 4
2 Queen Beds

About the neighborhood

El Paso

Located in Downtown El Paso within a 5-minute walk of Sensorium, Hotel Indigo El Paso Downtown by IHG is within a 15-minute stroll of Plaza Theater. This 3.5-star hotel has 119 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Plaza Theater - 5 min walk - 0.3 miles
Paso del Norte International Bridge - 19 min walk - 1.0 mile
University of Texas at El Paso - 2 min drive - 1.0 mile
Don Haskins Center - 3 min drive - 1.9 miles
Sun Bowl Stadium - 3 min drive - 2.4 miles

Getting around

El Paso Union Depot - 17 min walk
El Paso International Airport (ELP) - 16 min drive

Restaurants

‪Coffee Box - ‬4 min walk
‪Church Bar - ‬3 min walk
‪Wxyz - ‬3 min walk
‪Park Tavern - ‬3 min walk
‪Mamacitas - ‬1 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel in El Paso with a 24-hour fitness center and a 24-hour front desk

Guests staying at Hotel Indigo El Paso Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 21 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a meeting room, and a library.

TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and hair dryers are also standard.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

$106 nightly

Oct 24 - Oct 25

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
A bar/lounge
A restaurant
Snack bar/deli

Things to do

24-hour gym
Library
Outdoor pool

Family friendly

Crib (surcharge)
Fenced pool
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

Business center
Meeting room

Outdoors

Free pool cabanas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

12 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Pay movies
TV with satellite channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per pet, per stay
Pet weight must not exceed 75 lbs per pet
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Cribs/infant beds are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
Covered valet parking fee: USD 21 per day (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown

Indigo El Paso Downtown

Indigo El Paso By Ihg El Paso

Hotel Indigo El Paso Downtown

Hotel Indigo El Paso Downtown by IHG Hotel

Hotel Indigo El Paso Downtown an IHG Hotel

Hotel Indigo El Paso Downtown by IHG El Paso

Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Is free cancellation available at Hotel Indigo El Paso Downtown by IHG?

Hotel Indigo El Paso Downtown by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo El Paso Downtown by IHG?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown by IHG on Oct 26, 2025 start from $100.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Indigo El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso, just steps from Sensorium, and within a 10-minute walk of Plaza Theater and Southwest University Park. You'll also find El Paso Downtown Artist and Farmer's Market and Abraham Chavez Theater less than a mile away.

Is parking available on site at Hotel Indigo El Paso Downtown by IHG?

Yes, secured valet parking is offered for USD 21 per day with in/out privileges.

Does Hotel Indigo El Paso Downtown by IHG have a casino at the property?

No, Hotel Indigo El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo El Paso Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Indigo El Paso Downtown by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Indigo El Paso Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo El Paso Downtown by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo El Paso Downtown by IHG serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Indigo El Paso Downtown by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo El Paso Downtown by IHG for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Hotel Indigo El Paso Downtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Indigo El Paso Downtown by IHG?

The closest major airport to Hotel Indigo El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.2 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.4 mi away (41-minute drive).

Can I book a room with a balcony at Hotel Indigo El Paso Downtown by IHG?

No, there aren't any guestrooms with balconies at Hotel Indigo El Paso Downtown by IHG.

Hotel Indigo El Paso Downtown by IHG Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Alfredo

Jul 17, 2025

I didnt like that the ac unit or the room wasn't cold enough not even through the night...it was hot in the room...

Stayed 1 night in Jul 2025

4/10 Poor

Brianda

Jul 16, 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

Micah

Traveled with partner

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were super friendly and helpful it was our anniversary and this was the perfect getaway for the weekend. The room was comfortable and nice to hang out in! Overall we had an amazing time!

Stayed 1 night in Jul 2025

10/10 Excellent

Brianna Monique

Jul 15, 2025

Liked: Cleanliness, property conditions & facilities

The only reason I’m putting a negative review is because I’m led to think my glasses were stolen from my room. I left housekeeping there and when I returned from an hour trip, my glasses were missing. It’s unfortunate because my stay was very positive.

Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Jul 14, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Neal

Jul 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great times, beautiful spot to chill

The room was amazing, the hotel, had an amazing view of El Paso. Liked the pool area that had an area that someone could grab drinks and relax. It was a great experience for myself. Just wish the AC was easier to use, my room was set at 64, and when attempted to change the temp, the AC wouldn’t work.

Stayed 1 night in Jul 2025

10/10 Excellent

JJ

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler

Jul 9, 2025

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Jul 7, 2025

Liked: Cleanliness, staff & service

Not Bad, Not Good

The front desk staff were amazing. The walls were very thin. We could hear children in the hallway after 12am and doors closing loudly. It definitely affected our sleep and comfort. This is the first upscale hotel that has happened with us.

Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Jul 6, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Caitlynn

Jul 6, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Dakota

Traveled with partner

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Janet

Traveled with group, Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice, renovated hotel downtown. Very affordable. Nice pool and bar. Room clean & comfortable. Staff was very nice.

Stayed 1 night in Jul 2025

10/10 Excellent

Stefan

Jul 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff and nice pool. Enjoyed my stay.

Stayed 4 nights in Jun 2025

10/10 Excellent

Castulo

Business traveler, Traveled with partner

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great stay

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

2/10 Terrible

Cecilia

Jun 30, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

marisol

Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

We had a blast, it was my bday weekend and me and my family enjoyed it so much, from the delicious food, the pool and the activities they offer we even got to do a sound bath session that was amazing! Always a pleasure staying at the Indigo Hotel!

Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Traveled with pets

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is such a beautiful hotel and all the staff were wonderful. Pet friendly and kind people!

Stayed 2 nights in Jun 2025

4/10 Poor

jennifer

Traveled with family

Jun 30, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The property is very dated and needs a lot of attention. The air conditioning is not sufficient to keep the rooms cool. The staff was very nice and tried to accommodate us. After attempting a different room and finding the same air conditioning issue, we left to find another property to stay for the remainder of our trip.

Stayed 6 nights in Jun 2025