They refused to do room service because of my SERVICE ANIMAL, that is trained to avoid staff. They charged for Valet parking when no such service was available during our stay. They overcharged my card by hundreds of dollars. A complaint to management has gone completely unanswered to date. Will update if an appropriate accommodation is made. Otherwise not.
Absolutely amazing! The staff was very attentive, the place was clean and quiet. A little hard to find parking but other than that everything was amazing!!
Taft Diaz was delicious!
My stay at Stanton was absolutely fantastic! I was truly comfortable. The one thing that impressed me the most was the cleanliness of the apartment. I had spilled a drink and when I cleaned it with one of the white towels provided the towel wasn't dirty at all! That says a lot about how clean they keep their rooms. The staff was absolutely amazing as well for things like opening doors and ringing the elevator for you. They were incredibly professional. I truly enjoyed my stay and hope to come back soon!
Beautiful property and amazing people! Would absolutely stay here again.
Located in Downtown El Paso, Stanton House is within a 5-minute walk of Plaza Theater and within 15 minutes of other popular attractions like El Paso Museum of Art. This 42-room, 4-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 1 PM. A hosted evening meal is available for a surcharge.
Guests can expect 47-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, free local calls, and safes.
Guests staying at Stanton House enjoy access to a full-service spa, a 24-hour gym, and a steam room. Valet parking is offered for USD 25 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a business center.
They refused to do room service because of my SERVICE ANIMAL, that is trained to avoid staff. They charged for Valet parking when no such service was available during our stay. They overcharged my card by hundreds of dollars. A complaint to management has gone completely unanswered to date. Will update if an appropriate accommodation is made. Otherwise not.
Absolutely amazing! The staff was very attentive, the place was clean and quiet. A little hard to find parking but other than that everything was amazing!!
Taft Diaz was delicious!
Dear Anonymous, Thank you so much for staying with us on your recent trip to El Paso, and for taking a moment to share your experience with us. I'm so happy to hear that everything with your stay went so well. All of our team go out of their way each day to ensure that our guests have a flawless experience, whether it is in the restaurant, at the front desk, or in the housekeeping department. It is this mix of enthusiasm and true hospitality that makes this hotel, and El Paso such a special place. Glad to hear that you enjoyed our fabulous Taft Diaz restaurant! When your travels bring you back to El Paso, we look forward to welcoming you back to the Stanton House! Kind regards, Alexander von Süsskind (General Manager) & Team
My stay at Stanton was absolutely fantastic! I was truly comfortable. The one thing that impressed me the most was the cleanliness of the apartment. I had spilled a drink and when I cleaned it with one of the white towels provided the towel wasn't dirty at all! That says a lot about how clean they keep their rooms. The staff was absolutely amazing as well for things like opening doors and ringing the elevator for you. They were incredibly professional. I truly enjoyed my stay and hope to come back soon!
Dear Anonymous, Thank you so much for staying with us on your recent trip to El Paso, and for taking a moment to share your experience with us. I'm so happy to hear that everything with your stay went so well. All of our team go out of their way each day to ensure that our guests have a flawless experience, whether it is in the restaurant, at the front desk, or in the housekeeping department. It is this mix of enthusiasm and true hospitality that makes this hotel, and El Paso such a special place. When your travels bring you back to El Paso, we look forward to welcoming you back to the Stanton House! Kind regards, Alexander von Süsskind (General Manager) & Team
Beautiful property and amazing people! Would absolutely stay here again.
Dear Anonymous, Thank you so much for staying with us on your recent trip to El Paso, and for taking a moment to share your experience with us. I'm so happy to hear that everything with your stay went so well. All of our team go out of their way each day to ensure that our guests have a flawless experience, whether it is in the restaurant, at the front desk, or in the housekeeping department. It is this mix of enthusiasm and true hospitality that makes this hotel, and El Paso such a special place. When your travels bring you back to El Paso, we look forward to welcoming you back to the Stanton House! Kind regards, Alexander von Süsskind (General Manager) & Team
Dear Guest, Greetings to you and thank you for sharing such an extraordinary review. On behalf of our entire team, the pleasure was ours and we look forward to you discovering more to love the next time you make yourself at home. Until then, Paula Johansson General Manager
Dear Guest, Greetings to you and thank you for sharing such a magnificent review. On behalf of our entire team, the pleasure was ours and we look forward to you discovering more to love the next time you make yourself at home. Until then, Paula Johansson General Manager
Thank you so much for staying with us and sharing your experience with your fellow travelers. We hope to welcome you back to Stanton House soon.
Thank you so much for your review! We hope to be able to welcome you back in the future!