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Recent guest reviews

Typically a comfortable experience. Found this weekend concerning with seeing the lack of housekeeping throughout.

The staff was so nice - the front desk was very friendly and welcoming especially during this stressful time. Happy to have stayed here.

Friendly staff, cool building, dog friendly. Good food for purchase for breakfast plus a lobby bar.

Very clean. Walkable to downtown El Paso. Staff offered useful tips for nearby dining.

They had recurring issues with the elevator and minimal options for breakfast. On the plus; very nice restoration of an old high rise, nicely decorated rooms, spacious lobby and indoor-outdoor sitting area.

The staff was fantastic. They were all very kind and helpful with finding places I needed to go, as well as places to eat, etc. Valets were all great too. The room was comfortable and modern. My only complaint was the silly window shades. They were controlled by a wall switch, but the switch was located by the door to the room, and it controlled the bathroom shade, which you couldn't see from the switch. So you had to guess as to when the shade was fully down. Otherwise, I really liked the place!

A very cool place stay with ALL the staff being super helpful. They had a bar downstairs with a pool table & games which was tons of fun.

Comfortable bed, but thin walls with a lot of noise from traffic and construction site across the street.

Very cool hotel, located on a beautiful landmark building in downtown El Paso. Some issues with the ac/heat aside, very nice stay. Pool table at the lobby, bar, and games for the kids. No parking lot, but valet available at $15 usd/day The rooms are rather small, but with 6 windows each you won't feel cramped.

Hotel location is great. One elevator was out of service. The other was falling apart. I booked a non-smoking room yet when I got there it smelled like ciggarettes which means the hotel staff needs to pay more attention. Also, the building is old with big windows and the room was set on AC 68. You would think the attendants would reset the rooms accordingly to the weather which was 50 outside.

Attentive staff, close to Downtown, close to "good" restaurants

Conformable bed, pillows and pretty quiet. Love the size of TV and being able to access NetFlix.

Texas Ave El Paso TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Downtown El Paso, Aloft El Paso Downtown is within a few miles (5 km) of popular sights such as Don Haskins Center and University of Texas at El Paso. This 89-room, 3.5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Aloft El Paso Downtown's 89 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and free bottled water. 55-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ceiling fans and desks are also standard.


Property features

Guests of Aloft El Paso Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Free offsite parking is available if you drive. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a TV in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

aloft, Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Aloft El Paso Downtown

Everyone (10) Couples (5)
4
Everyone

By on Dec 30, 2020

3
Partner Couples

Typically a comfortable experience. Found this weekend concerning with seeing the lack of housekeeping throughout.

By , from Fort Worth on Oct 13, 2020

Review comment responded on Oct 21, 2020

John, Thank you for taking time to provide us with feedback regarding your recent stay at our Aloft El Paso Downtown hotel. We are disappointed to see that we fell short on our top priority which is the cleanliness of our hotel and guest rooms. I have addressed your issues with our team to ensure your next stay with us is a successful one.

5
Partner Couples Business Business

The staff was so nice - the front desk was very friendly and welcoming especially during this stressful time. Happy to have stayed here.

By on May 6, 2020

Review comment responded on May 12, 2020

Thank you so much for the opportunity to have you as our guest during these difficult time. I hope that we will see you back when life is back in our downtown area.

5
Partner Couples

Friendly staff, cool building, dog friendly. Good food for purchase for breakfast plus a lobby bar.

By on Jan 13, 2020

Review comment responded on Jan 15, 2020

Thank you for rating your stay at our Aloft El Paso Downtown! We are glad that our staff was friendly and that the hotel is Dog Friendly! We hope to have you back during your next visit to El Paso! Aloft Tea

5
Everyone

By on Jan 7, 2020

Review comment responded on Jan 9, 2020

Thank you from Aloft El Paso Downtown!

5
Friends

Very clean. Walkable to downtown El Paso. Staff offered useful tips for nearby dining.

By on Nov 12, 2019

Review comment responded on Nov 18, 2019

Thank you for providing feedback regarding your stay at our Aloft El Paso Downtown. We are glad to see that our staff was able to provide you with surrounding dining options. We hope to have you back during your next stay Downtown.

4
Everyone

By on Oct 7, 2019

Review comment responded on Nov 6, 2019

Thank you for your feedback

4
Partner Couples

They had recurring issues with the elevator and minimal options for breakfast. On the plus; very nice restoration of an old high rise, nicely decorated rooms, spacious lobby and indoor-outdoor sitting area.

By on Jul 31, 2019

Review comment responded on Aug 6, 2019

Thank you for providing us feedback regarding your recent stay with us at the Aloft El Paso Downtown. We apologize for any inconveniences caused by the elevator and can assure you the issue has been resolved.

5
Everyone

The staff was fantastic. They were all very kind and helpful with finding places I needed to go, as well as places to eat, etc. Valets were all great too. The room was comfortable and modern. My only complaint was the silly window shades. They were controlled by a wall switch, but the switch was located by the door to the room, and it controlled the bathroom shade, which you couldn't see from the switch. So you had to guess as to when the shade was fully down. Otherwise, I really liked the place!

By on Apr 1, 2019

Review comment responded on Apr 23, 2019

Thank you for taking time to provide feedback regarding your recent stay with us! We are glad to know that our staff were friendly and able to assist! We hope to see you back during your next visit to the Aloft El Paso Downtown!

5
Partner Couples

A very cool place stay with ALL the staff being super helpful. They had a bar downstairs with a pool table & games which was tons of fun.

By on Feb 19, 2019

Review comment responded on Feb 19, 2019

Thank you for your feedback regarding your stay with us at the Aloft El Paso Downtown. We are thrilled to see that our staff took care of your needs and that you enjoyed our WXYZ and Remix area! Our staff is deli

Aloft El Paso Downtown

303 Texas Ave, El Paso, TX 79901
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