Skip to main content
Beginning of main content

Recent guest reviews

Very nice rooms, convenient downtown location. But every time I’ve stayed here I’ve been woken up at 3-4 am by city garbage trucks roaring through downtown and SLAMMING dumpsters back down with an echoing boom. If El Paso wants hotels to revitalize downtown they should not be waking up every hotel guest with such an infernal racket.

I found blood in my sheets and I got told that I couldn’t be moved rooms because I had already used the restroom.

Pros; The hotel and the rooms are contemporary and clean. The hotel staff is friendly and very helpful. The hotel was blocks from the convention center and the ballpark making easy to walk to our events. Cons: Small rooms with thin walls, you can hear other peoples conversations and their "activities". Also the recommend parking structure is pricey. There are meter parking on the streets and there free after 6pm so thats a more affordable option if you can find a spot and if it works with your day plans. Overall this a nice option to stay for a day or two.

It was a great hotel in Downtown El Paso with a friendly staff and close to everything!

Downtown near everything was good! Rooms a little snug, drawer space was not enough, showers need safety bars/floor. But over all nicely decorated.

The rooms are way too small for the price. You don’t even get breakfast or parking that’s extra even I asked for extra towel they told me it would be 5 dollars it’s okay but all the extra charges made it not so great since there are better hotels near by that are the same price spot bigger and more perks

Typically a comfortable experience. Found this weekend concerning with seeing the lack of housekeeping throughout.

The staff was so nice - the front desk was very friendly and welcoming especially during this stressful time. Happy to have stayed here.

Friendly staff, cool building, dog friendly. Good food for purchase for breakfast plus a lobby bar.

Very clean. Walkable to downtown El Paso. Staff offered useful tips for nearby dining.

They had recurring issues with the elevator and minimal options for breakfast. On the plus; very nice restoration of an old high rise, nicely decorated rooms, spacious lobby and indoor-outdoor sitting area.

The staff was fantastic. They were all very kind and helpful with finding places I needed to go, as well as places to eat, etc. Valets were all great too. The room was comfortable and modern. My only complaint was the silly window shades. They were controlled by a wall switch, but the switch was located by the door to the room, and it controlled the bathroom shade, which you couldn't see from the switch. So you had to guess as to when the shade was fully down. Otherwise, I really liked the place!

A very cool place stay with ALL the staff being super helpful. They had a bar downstairs with a pool table & games which was tons of fun.

Comfortable bed, but thin walls with a lot of noise from traffic and construction site across the street.

Very cool hotel, located on a beautiful landmark building in downtown El Paso. Some issues with the ac/heat aside, very nice stay. Pool table at the lobby, bar, and games for the kids. No parking lot, but valet available at $15 usd/day The rooms are rather small, but with 6 windows each you won't feel cramped.

Hotel location is great. One elevator was out of service. The other was falling apart. I booked a non-smoking room yet when I got there it smelled like ciggarettes which means the hotel staff needs to pay more attention. Also, the building is old with big windows and the room was set on AC 68. You would think the attendants would reset the rooms accordingly to the weather which was 50 outside.

Texas Ave El Paso TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Downtown El Paso, Aloft El Paso Downtown is within 2 miles (3 km) of popular attractions such as Plaza Theater and Las Palmas Medical Center. This 89-room, 3.5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All of Aloft El Paso Downtown's 89 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and free bottled water. 55-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ceiling fans and desks are also standard.


Property features

Guests of Aloft El Paso Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 17.50 per day. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a TV in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

aloft, Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Aloft El Paso Downtown

Everyone (10) Couples (7) Family (2)
4
Business Business

Very nice rooms, convenient downtown location. But every time I’ve stayed here I’ve been woken up at 3-4 am by city garbage trucks roaring through downtown and SLAMMING dumpsters back down with an echoing boom. If El Paso wants hotels to revitalize downtown they should not be waking up every hotel guest with such an infernal racket.

By on Jan 20, 2022

1
Business Business

I found blood in my sheets and I got told that I couldn’t be moved rooms because I had already used the restroom.

By on Jun 28, 2021

5
Family with small children

Pros; The hotel and the rooms are contemporary and clean. The hotel staff is friendly and very helpful. The hotel was blocks from the convention center and the ballpark making easy to walk to our events. Cons: Small rooms with thin walls, you can hear other peoples conversations and their "activities". Also the recommend parking structure is pricey. There are meter parking on the streets and there free after 6pm so thats a more affordable option if you can find a spot and if it works with your day plans. Overall this a nice option to stay for a day or two.

By on May 29, 2021

5
Partner Couples Family

It was a great hotel in Downtown El Paso with a friendly staff and close to everything!

By on Apr 8, 2021

Review comment responded on Apr 9, 2021

Thank you for taking the time to share your recent visit with us. I will share the information with the team. Stay safe and Healthily!

4
Family Friends

Downtown near everything was good! Rooms a little snug, drawer space was not enough, showers need safety bars/floor. But over all nicely decorated.

By on Mar 22, 2021

Review comment responded on Mar 22, 2021

Thank you for your feedback on your recent stay with the Aloft El Paso Downtown. I will share this with our team. We hope to have you back again.

1
Partner Couples Business Business

The rooms are way too small for the price. You don’t even get breakfast or parking that’s extra even I asked for extra towel they told me it would be 5 dollars it’s okay but all the extra charges made it not so great since there are better hotels near by that are the same price spot bigger and more perks

By on Feb 15, 2021

Review comment responded on Feb 23, 2021

Thank you for taking time to provide us feedback regarding your recent stay at the Aloft El Paso Downtown. We have addressed your issues with our staff to ensure this does not happen in the near future.

4
Everyone

By on Dec 30, 2020

Review comment responded on Feb 23, 2021

Uberney, Thank you for taking time to share your feedback regarding your stay at our Aloft El Paso Downtown. We hope to see you back during your next visit to El Paso!

3
Partner Couples

Typically a comfortable experience. Found this weekend concerning with seeing the lack of housekeeping throughout.

By , from Fort Worth on Oct 13, 2020

Review comment responded on Oct 21, 2020

John, Thank you for taking time to provide us with feedback regarding your recent stay at our Aloft El Paso Downtown hotel. We are disappointed to see that we fell short on our top priority which is the cleanliness of our hotel and guest rooms. I have addressed your issues with our team to ensure your next stay with us is a successful one.

5
Partner Couples Business Business

The staff was so nice - the front desk was very friendly and welcoming especially during this stressful time. Happy to have stayed here.

By on May 6, 2020

Review comment responded on May 12, 2020

Thank you so much for the opportunity to have you as our guest during these difficult time. I hope that we will see you back when life is back in our downtown area.

5
Partner Couples

Friendly staff, cool building, dog friendly. Good food for purchase for breakfast plus a lobby bar.

By on Jan 13, 2020

Review comment responded on Jan 15, 2020

Thank you for rating your stay at our Aloft El Paso Downtown! We are glad that our staff was friendly and that the hotel is Dog Friendly! We hope to have you back during your next visit to El Paso! Aloft Tea

Aloft El Paso Downtown

303 Texas Ave, El Paso, TX 79901
url importing http://www.orbitz.com/El-Paso-Hotels-Aloft-El-Paso-Downtown.h21160007-p2.Hotel-Reviews
There was an error importing /El-Paso-Hotels-Aloft-El-Paso-Downtown.h21160007-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/El-Paso-Hotels-Aloft-El-Paso-Downtown.h21160007-p2.Hotel-Reviews

Frequently asked questions