The towels were not clean. They had body hair on them
good
Limpieza, servicio. Buena comida. Atención a la seguridad por COVID.
Great hotel, great location. Very clean and friendly.
Overall excellent experience . Staff , amenities, clean rooms , fresh linens/ towels.
Lobby decor and cleanliness. Staff service was good too.
Exelent clean good service,good food,parking safe is really good Thank you
Good night stay. Simple. Good to rest. Food was good.
Excellent service and the hotel is very clean! Staff go out of their way to assist guests. I found the shuttle service to be very helpful. The hotel is also very quiet and relaxing.
Great facilities and I didn’t like the surrounding areas. But I fully understand you cannot do Anything about it
Everything was greart for the exeption of parking there was a wedding in the hall and took up all the parking spaces need a bigger parking lot!
Very convenient to the freeway. Hotel was very clean and the staff very friendly.
Extremely lazy staff and horribly hot lobby and rooms. Staff made excuses for the conditions which changed on a daily basis. Not suitable conditions for a hotel of this caliber.
Very clean and comfortable. Staff was great location a bit questionable but overall is a very nice hotel
Good hotel. New, clean, staff. I recommend it. The wifi in the room was rather slow and not stable though. Other than that, gray stay
This was our second time staying here. The location is hard to get to; however, it is worth it. The beds are great and can be adjusted hard or soft. Beware of the bed though.-it sits on a wood frame which sticks out. Very pretty but can cause a huge bruise if you run into it!
Located in Cielo Vista, Hilton Garden Inn El Paso Airport is within a mile (2 km) of sights such as Cielo Vista Mall and Bassett Place. This 3-star hotel has 145 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a continental breakfast is served for a fee each morning from 5:00 AM to 9:00 AM.
All 145 rooms feature MP3 docks, microwaves, and refrigerators. 37-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include coffee makers, free local calls, and safes.
Guests staying at Hilton Garden Inn El Paso Airport enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.
The towels were not clean. They had body hair on them
good
Thank you for the wonderful feedback. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn El Paso Airport; we hope to see you again soon. Sincerely, Sabine Weigelt General Manager
Limpieza, servicio. Buena comida. Atención a la seguridad por COVID.
Carmen, thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. Thank you also for appreciating our team's efforts in maintaining a clean and safe environment for our guests. We look forward to welcoming you back to the Hilton Garden Inn El Paso Airport. Sincerely, Sabine Weigelt, General Manager
Great hotel, great location. Very clean and friendly.
Mayra, thank you for choosing to stay with us at Hilton Garden Inn El Paso Airport. We are happy to know our prime location was ideal for you and that you were impressed with the cleanliness of our property as well as the service you received from our associates. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Sabine Weigelt, General Manager
Overall excellent experience . Staff , amenities, clean rooms , fresh linens/ towels.
We are happy you had a great stay at Hilton Garden Inn El Paso Airport. It is delightful to read you were impressed with our amiable associates and thoughtful amenities we offer, as well as with our well-kept accommodations. Thank you for being our guest, and we look forward to hosting you again on your next visit to El Paso. Sincerely, Sabine Weigelt, General Manager
Lobby decor and cleanliness. Staff service was good too.
Thank you for choosing Hilton Garden Inn El Paso Airport for your stay and for sharing your experience with fellow travelers. We are pleased that you loved our well-maintained property and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon. Sincerely, Sabine Weigelt, General Manager
Exelent clean good service,good food,parking safe is really good Thank you
We recognize your time is valuable and appreciate the feedback you have provided for Hilton Garden Inn El Paso Airport. It is delightful to know you appreciated our well-kept property and courteous service, as well as the food we serve. Thank you for being our guest, and we look forward to your next visit! Sincerely, Sabine Weigelt, General Manager
Good night stay. Simple. Good to rest. Food was good.
Thank you for choosing Hilton Garden Inn El Paso Airport for your recent stay. We are pleased you had a pleasant experience and loved all aspects of our hotel. We hope to have the pleasure of accommodating you again soon. Sincerely, Sabine Weigelt, General Manager
Excellent service and the hotel is very clean! Staff go out of their way to assist guests. I found the shuttle service to be very helpful. The hotel is also very quiet and relaxing.
Thank you for your glowing review of the Hilton Garden Inn El Paso Airport. We are thrilled you were impressed by our courteous associates, shuttle service and well-maintained as well as soundproof accommodations. Thank you again for staying with us, and we look forward to welcoming you again soon. Sincerely, Sabine Weigelt, General Manager
Thank you for rating your stay at Hilton Garden Inn El Paso Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Ruben Ortega, General Manager
Thank you for choosing to stay at Hilton Garden Inn El Paso Airport. We are glad to see the rating as it shows you had a good time with us, but we are sorry for the housekeeping issues you described. We appreciate your comments and will share your feedback appropriately. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Sabine Weigelt General Manager