Comfort Inn & Suites I-10 Airport2.5 out of 5.0
Recent guest reviews
I stay at this hotel every month and Sandra she is just so helpful and nice. She was the first person I met in January and is because of her I made the decision to keep coming back. The hotel is great with nice rooms and very clean! I totally recommend this place, also is close to a variety of restaurants and we can enjoy a shuttle to places! 100 reasons to come back! Still Sandra is the best one of them!!!
Stayed for one night prior to flight - the airport is just a few minutes away and there is easy access to Interstate 10 for getting downtown. Several restaurants are a short walk away such as Famous Daves BBQ. Great complimentary breakfast, including Texas-shaped fresh waffles. Coffee is available all day. The computer station was also much appreciated for checking into flights and printing boarding passes. Clean room, good service, and reasonable rate.
I normally do not write reviews. However, I received exceptional service from Martin who was a the front desk of the Comfort Inn in El Paso. He was polite, friendly, and seemed genuinely interested in making my stay comfortable. I travel to El Paso from Houston for business frequently and will stay at this hotel based on the exceptional customer service I received. Thank you, Martin!
Andy picked us up at the airport. Andy is very friendly and knowledgeable about his surroundings. Kudos to him. At the front desk Martin and Samantha provided excellent customer service. They were very professional and enthusiastic, They made us feel right at home. Great job guys and keep up the good work Breakfast was top notch and the room was nice and clean.. Great environment and wonderful staff members.
Great hotel, loved the service there! Sandra and Arturo exceeded my expectations. Rooms were so clean and they had very good customer service. Loved the vibes in that hotel. Workers were so friendly. Have to give a really good feedback to the manager on duty Sara and Norma for making this hotel so wonderful.
I recently stayed at this property and it was amazing!! The rooms were so big and the breakfast was outstanding. Sara was working the front desk and she was so nice and answered all my questions. Norma the manager walked in and her smile was so huge. Thank you for the great stay! Will be back again
My stay at this hotel was wonderful Sebastian Rodriguez was very fast a at making my reservation on the phone,Got there and I have never been so gratefully welcomed to a hotel before no less than two minutes he had already checked me in to my room big thumbs up to this guy and once again Sebastian Rodriguez thank you for making my stay so hart warming and wonderful.
I was so impressed with their customer service. Rooms are so clean and breakfast was good too. I have been to many hotels but never seen a breakfast room like this hotel. Best view and nice set up. Very convenient location from airport and for I10 as well. Many restaurants around the hotel and they have shuttle service too so you don't need to rent a car. I am definitely coming back. Last but not least how can I forgot a great manager. Norma is manager but she helps every single department too. I wish I can tell her special thanks. No complaint about anything. Thank you for your best hospitality Norma.
I had a great experience at this hotel there were no employees without a smile on their face everyone was really helpfull and they tried to make sure that I was completelly satisfied starting with an employee called tania she is the one that helped me with the restroom becuse I needed some shampoo and towels she was asking me about everything making sure I had everything in the restroom. Really good employee with really good attitude
Great customer services as well as front desk explain in details all the services in the hotel for example when to check out and breakfast services great employee Sebastian Rodriguez and also great manners
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 438 reviews