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Comfort Inn & Suites I-10 Airport

2.5 out of 5.0

Recent guest reviews

Am I that timid? I would not recommend this hotel due to location. Admittedly I hate big city traffic. We were almost hit twice getting to the frontage road. Street signals were confusing. Then there was no apparent sign to the entrance, so we pulled through the neighboring hotel’s lot. I found out later an unmarked back street was easier. The hotel is clean, but quirky. Breakfast is on third floor. The lobby is dark and cluttered with columns to give “European” feel, I guess. Parking seemed crowded and inadequate. Too near the airport, I felt it overpriced.

Some small luxuries at a reasonable price. For instance, granite counter tops. Quite decent buffet breakfast with waffles and sausage patties. Excellent, friendly front desk staff. Close to Costco not far from the freeway..

Very modern, clean room. Comfortable bed with top quality sheets. Very near the I-10 freeway, but we couldn't hear any road noise. Very good value. We would definitely stay there again if we passed through El Paso, TX again.

I've stayed at this location before and had a good experience but this time. Cleaning was highly lacking. First you could tell they didn't vaccum as there was tomatoes on the carpet and what looked like pizza crumbs, I overlooked it as we were tired and traveling with kids The beds where made but sheets weren't changed there was alot of hair in our bed so I asked for clean linens for both. But what really grossed me out was toe nails on the tile floor. Made me over think all of the cleanliness and really ruined my stay. We didn't even eat breakfast in the morning. Staff is nice and rooms are well kept but cleanliness needs serious help.

This was our second stop on the way to the Grand Canyon. When we arrived, it was late at night and when we entered our room, we were blown away by the suite. Two queen beds, a sitting area with a sofa bed and the room was modern looking. The mattresses were plush and we slept very well. We didn't want to leave in the morning, but leave we did. Free wifi and breakfast were provided and the price was great for a weekend night's stay. In other words, we received a lot of bang for the buck. If we're out this way again, we'll be stopping for a night or two.

I stay at this hotel every month and Sandra she is just so helpful and nice. She was the first person I met in January and is because of her I made the decision to keep coming back. The hotel is great with nice rooms and very clean! I totally recommend this place, also is close to a variety of restaurants and we can enjoy a shuttle to places! 100 reasons to come back! Still Sandra is the best one of them!!!

Stayed for one night prior to flight - the airport is just a few minutes away and there is easy access to Interstate 10 for getting downtown. Several restaurants are a short walk away such as Famous Daves BBQ. Great complimentary breakfast, including Texas-shaped fresh waffles. Coffee is available all day. The computer station was also much appreciated for checking into flights and printing boarding passes. Clean room, good service, and reasonable rate.

I normally do not write reviews. However, I received exceptional service from Martin who was a the front desk of the Comfort Inn in El Paso. He was polite, friendly, and seemed genuinely interested in making my stay comfortable. I travel to El Paso from Houston for business frequently and will stay at this hotel based on the exceptional customer service I received. Thank you, Martin!

Andy picked us up at the airport. Andy is very friendly and knowledgeable about his surroundings. Kudos to him. At the front desk Martin and Samantha provided excellent customer service. They were very professional and enthusiastic, They made us feel right at home. Great job guys and keep up the good work Breakfast was top notch and the room was nice and clean.. Great environment and wonderful staff members.

Great hotel, loved the service there! Sandra and Arturo exceeded my expectations. Rooms were so clean and they had very good customer service. Loved the vibes in that hotel. Workers were so friendly. Have to give a really good feedback to the manager on duty Sara and Norma for making this hotel so wonderful.

6645 Gateway West El Paso TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn & Suites I-10 Airport is located within a mile (2 km) of Cielo Vista Mall and Patriot Stadium. This 102-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. It's near the airport and also near El Paso Zoo and Bassett Place.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

Comfort Inn & Suites I-10 Airport's 102 air-conditioned rooms provide coffee makers, free local calls, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Other standard amenities include hair dryers, ironing boards, and desks.


Property features

Guests of Comfort Inn & Suites I-10 Airport enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 442 reviews