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Recent guest reviews

Worse places I ever stay.

I don’t expect much from motel 6 aside from a clean and safe room for a quick stay. This was honestly the worst experience I had. First I get call telling me they gave our room away and offered to move us to a different room which ended up being smaller. The entrance of the motel looked ok but as soon as you get in the elevator it was disgusting. We made it to the 2nd floor and it looked like it was falling apart. There pieces of ceiling missing the fire alarms were ripped out stains on the walls and carpet just a mess. Our room had the same issues with the ceiling. We decided to stay because it was so late to look for something else and we had the worst night the noise level was horrible and at one point in the night someone tried to open our door. We got and left really early with no sleep.

The pictures are very misleading. Not very clean at all.

Hotel needs an upgrade, shower was moldy and rusty. Towels were dirty looking not white at all

Room wasn’t all that clean. One of the beds had a stain on it. The hotel needs to be renovated it is outdated.

Check in 3pm I got to the hotel 415 pm room was not ready, I had to wait till 530 pm to get my room.

Convenient location, easy to access from interstate

Customer service was bad..the bathroom was dirty n also had bed bugs or some kind of bug stuck to the bathtub70

It was a stop on the way home. The room definitely needs some upgrades. I had a smoking room but didn't expect to see evidence everywhere. The restroom had burn marks all over, from sink to tub to include toilet in the middle. The curtains were a bit dated and they used tape to hold 1 side closed but it didn't work cause it was falling. About 3am restroom trip the toilet wouldn't stop running, so I looked and chain came off handle attachment and got caught, no worries it happened at home so I just reattached but it broke up my sleep and I lost about an hour. I had to wait when I arrived no one was at the desk but it was late when I checked in. The staff was nice though, she set me up very quickly. Check out was seamless and I was on my way home to Houston. Not sure if I'd stay again based on this visit but shouldn't have to.

When we got there. The front desk lady let us know we would have to wait 30 mins for a room when it should of been ready by 2; it was almost 5:00 pm. Then we when up and the tv was completely smash and we were unable to watch tv. Along with that, the air was not working at all. Worse experience I’ve ever had at a motel 6.

Staff was great. Great customer service. Bldg is old in need of upgrading

Was fine for a night stay. Walls to thin you can hear just about everything . No coffee anywhere .

The noise was ridiculous. Beating on the walls. The AC worked good

Very clean spacious room. The air conditoner works great.

difficult access from the west. sink was falling off the wall in a handicap unit.

Room smell bad restroom was horrible it did not flush at all shower was dirty bunch of ppl walking down the hall smell like drugs was only there for an hour and I left went to red roof inn it was better and cleaner

It was a clean room with a comfortable bed which is just what we needed. The pool was nice to have also.

Gateway W El Paso TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Motel 6 El Paso, TX - Southeast places you within a 15-minute drive of popular attractions such as Cielo Vista Mall and El Paso Zoo. This 83-room motel has free in-room WiFi, free self parking, and a gym.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

The 83 rooms are air-conditioned and have free local calls and desks. TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also standard. Housekeeping is available on request.


Property features

Guests of Motel 6 El Paso, TX - Southeast enjoy a gym, free WiFi in public areas, and a meeting room. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, laundry facilities, and a vending machine.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Suite, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Motel 6 El Paso, TX - Southeast

Everyone (15) Couples (9) Family (6)
1
Everyone

Worse places I ever stay.

By on Sep 14, 2021

1
Partner Couples

I don’t expect much from motel 6 aside from a clean and safe room for a quick stay. This was honestly the worst experience I had. First I get call telling me they gave our room away and offered to move us to a different room which ended up being smaller. The entrance of the motel looked ok but as soon as you get in the elevator it was disgusting. We made it to the 2nd floor and it looked like it was falling apart. There pieces of ceiling missing the fire alarms were ripped out stains on the walls and carpet just a mess. Our room had the same issues with the ceiling. We decided to stay because it was so late to look for something else and we had the worst night the noise level was horrible and at one point in the night someone tried to open our door. We got and left really early with no sleep.

By on Sep 5, 2021

2
Partner Couples Business Business

The pictures are very misleading. Not very clean at all.

By on Aug 6, 2021

1
Family with small children

Hotel needs an upgrade, shower was moldy and rusty. Towels were dirty looking not white at all

By on Jul 17, 2021

3
Family

Room wasn’t all that clean. One of the beds had a stain on it. The hotel needs to be renovated it is outdated.

By on Jun 29, 2021

1
Everyone

Check in 3pm I got to the hotel 415 pm room was not ready, I had to wait till 530 pm to get my room.

By on Jun 6, 2021

Review comment responded on Jun 16, 2021

Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

5
Everyone

Convenient location, easy to access from interstate

By on Apr 20, 2021

Review comment responded on Apr 21, 2021

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

3
Everyone

By on Apr 11, 2021

Review comment responded on Apr 22, 2021

Thank you for your feedback it is very important to us

1
Everyone

By on Mar 22, 2021

Review comment responded on Apr 2, 2021

Thank you for your feedback it is very important to us.

2
Everyone

By on Dec 8, 2020

Review comment responded on Dec 8, 2020

Thank you for providing us with your feedback it is very important to us,

Motel 6 El Paso, TX - Southeast

12211 Gateway W, El Paso, TX 79936
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