Neat, clean, professional staff, nice beds, spacious room.
I usually stay here between ten days and two weeks. I think the customer service is excellent as well as the amenities. I believe they go out of there way to help out customers during this trying time. The only thing I miss is the bottled water when the temp is so hot.
Very noisy neighbors, front desk didn’t do anything about it, called them about 6 times than after midnight came down to front desk to ask for refund and move out. Than they offered me to move to different room.
So much nicer, cleaner and fancier than expected. The room was huge. The beds were comfortable. I wish I could have stayed here longer!
Facility was clean but was definitely outdated and worn.
Very close to the airport and they do have shuttle service. I walked to get a car rental and it was very close. Onsite restaurant which made my late arrival easier since I could eat onsite. The staff at the front desk and restaurant were very helpful and friendly. The hotel was clean and quiet. Will stay there again.
it was close to airport. the staff was good. close to resurants
Everything was amazing 😉 I want to go back with my daughter & boyfriend just so friendly clean felt so safe transportation was so great
The property was beautiful and the amenities were more than we needed, but we had noisy neighbors that partied until after 4 am 2 nights right next to us and 1 night where the people above us just stomped around.
The fireplace was very romantic. We enjoyed sipping wine and eating cheesecake in front of it. Later I discovered the previous occupants romantic meal. They had grapes. The grape stem was on the floor next to the bed. Scared the crap out of me when I stepped on it. Not entirely the housekeeper fault....it was exactly the same color of the carpet; perfectly camouflaged. My disappointment was with the front desk clerk when checking out. I told her of the room not being clean enough and the grape stem. She offered zero apology...just stared at me like a deer in the headlights. Couldn't even offer an, "I'm sorry you experienced that". Nothing.
The distance to the elevators you had to walk a mile down the hall to one elevator in the hole bilding
Abraham at the front desk and Ivan from maintenance showed exemplary service.
I love this hotel great food onsite too the rooms are clean the shuttle comes within minutes to pick you up.
Within a short walk of Gene Roddenberry Planetarium, Radisson Hotel El Paso Airport is within 2 miles (3 km) of Cielo Vista Mall. This 3.5-star hotel has 239 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 5 AM to 10 AM.
The 239 accommodations feature sitting areas. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Microwaves, refrigerators, and coffee makers are also standard.
Radisson Hotel El Paso Airport features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include 2 spa tubs, free WiFi in public areas, and a conference center.
Neat, clean, professional staff, nice beds, spacious room.
I usually stay here between ten days and two weeks. I think the customer service is excellent as well as the amenities. I believe they go out of there way to help out customers during this trying time. The only thing I miss is the bottled water when the temp is so hot.
Very noisy neighbors, front desk didn’t do anything about it, called them about 6 times than after midnight came down to front desk to ask for refund and move out. Than they offered me to move to different room.
We are sorry to see your stay was disrupted. It is very unfortunate when other guests affect your stay. We can assure you that we did try to silence these guests and in the future we will do better to ensure the guests heed our requests. Thank you for your feedback.
So much nicer, cleaner and fancier than expected. The room was huge. The beds were comfortable. I wish I could have stayed here longer!
Thank you for your feedback. We are pleased you enjoyed your stay. We hope to see you next time your travels bring you back to the area.
Facility was clean but was definitely outdated and worn.
Thank you for your feedback. We are beginning a remodel at our property and use our guest's feedback to improve our guest's experiences. We hope to exceed your expectations next time your travels bring you to El Paso.
Very close to the airport and they do have shuttle service. I walked to get a car rental and it was very close. Onsite restaurant which made my late arrival easier since I could eat onsite. The staff at the front desk and restaurant were very helpful and friendly. The hotel was clean and quiet. Will stay there again.
Thank you for your feedback we appreciate it and are glad you enjoyed your stay.
We are glad you enjoyed your stay here with us. We hope to see you again soon in the near future.