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Palace Inn

Property class: 2.5

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Photo gallery for Palace Inn

Front of property - evening/night
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Bathroom sink
Free daily continental breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Housekeeping

Explore the area

View in a map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cinemark Tinseltown Las Palmas
    ‪7 min walk‬
  • Place, El Paso County Coliseum
    ‪13 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(115 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

El Paso

Located in Mission Valley, Palace Inn is within a 10-minute drive of popular attractions such as Ysleta–Zaragoza International Bridge and Cielo Vista Mall. This 42-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cinemark Tinseltown Las Palmas - 7 min walk - 0.4 miles
  • Cielo Vista Mall - 7 min drive - 6.6 miles
  • El Paso Zoo - 12 min drive - 12.5 miles
  • El Paso County Coliseum - 13 min drive - 13.0 miles
  • Fort Bliss - 16 min drive - 16.0 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Krispy Kreme - ‬19 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chico's Tacos - ‬2 min drive

About this property

Palace Inn

Guests staying at Palace Inn enjoy a gym, free WiFi in public areas, and a vending machine. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
Guests can expect 43-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free long-distance calls, and free local calls are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Frequently asked questions

Are free cancellation options available at Palace Inn?

Palace Inn provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Palace Inn?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Palace Inn on May 19, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Palace Inn?

This hotel is situated in Mission Valley, close to Speaking Rock Entertainment Center, Ysleta–Zaragoza International Bridge, and Cielo Vista Mall. You'll also find Ysleta Mission and Cinemark Tinseltown Las Palmas within a short drive.

Is parking available on site at Palace Inn?

Yes, self parking is offered for free at the hotel.

Does Palace Inn feature a casino?

No, Palace Inn doesn't have a casino.

Is there an indoor pool at Palace Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Palace Inn?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a gym.

Does Palace Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palace Inn have a restaurant with a breakfast menu?

Palace Inn offers free continental breakfast each morning though there is no restaurant.

Does Palace Inn allow pets to stay for free?

No, pets aren't allowed at Palace Inn though service animals are welcome.

Does Palace Inn have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Palace Inn?

The closest major airport to Palace Inn is El Paso International Airport (ELP), which is 8.9 mi away (12 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 19.4 mi away (37-minute drive).

Are there rooms with balconies that I can book at Palace Inn?

No, you won't find guestrooms with balconies at Palace Inn.

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 857 out of 1127 reviews
Rating 8 - Good. 207 out of 1127 reviews
Rating 6 - Okay. 45 out of 1127 reviews
Rating 4 - Poor. 4 out of 1127 reviews
Rating 2 - Terrible. 14 out of 1127 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Gene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised with how clean, spacious, and relaxing this place was. The room was nice, the bed comfy, the facilities clean, and the free breakfast was not bad. At this price point, this was a steal!
Stayed 1 night in Feb 2026

10/10 Excellent

Jean-Sebastien

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, Confortable
Stayed 2 nights in Jan 2026

10/10 Excellent

George

Business traveler
Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026

8/10 Good

Marcelo

Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Stayed 1 night in Jan 2026

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice.
Stayed 1 night in Jan 2026

8/10 Good

roberto

Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno tiene varias opciones y todas muy buenas… me encantan los sándwiches de carne con huevo… muy limpio, excelente servicio y la calefacción al 100…
Stayed 1 night in Dec 2025

10/10 Excellent

Sandy

Stayed 1 night in Jan 2026

8/10 Good

Tanya C.

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very clean and quiet. The staff was exceptionally professional and kind.
Stayed 1 night in Jan 2026

10/10 Excellent

miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was super clean
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk service personable and excellent. Our room extremely neat and tidy. Exterior well decorated for Christmas and clean and in a quiet area.
Stayed 1 night in Dec 2025

10/10 Excellent

sachin

Business traveler
Liked: Cleanliness, amenities
Very very awesome hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Great stay. Clean room. Friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Dora

Stayed 1 night in Nov 2025

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and it smelled good
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Hector Caldera

Liked: Cleanliness, staff & service, property conditions & facilities
Very great as recently renovated. Smelled nice
Stayed 1 night in Dec 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities
Staff was courteous, room was nice and clean, but smelled so overpoweringly of some floral air freshener that we left the door open for an hour or so to clear it out a bit. Also. Shower curtain was so short that it wouldnt stay on inside of tub til it was wet.
Stayed 1 night in Dec 2025

8/10 Good

Destinee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the area wasn’t bad. The staff was nice. The only downfall was the beds they are hard and uncomfortable. My hips were hurting from it. But overall was pretty good.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

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