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Recent guest reviews

Clean, comfortable.

Surprised the convenience and condition of the place.

I stayed at this hotel - a a Pilot - to reduce cost for my new employer. It is a motel at best, with a reception which looks like a tiny office. But the main offense came from the noise of the nearby highway I10, which is climbing west so the trucks chase gear waking you up...

Room was clean, but dated and worn. No pool. Property was on industrial side of freeway.

Quick and easy process getting a room last minute. Kind and friendly at the front desk.

Loved it great staff .. definitely would book again

It is right next to the freeway and in a commercial area. It is not a leisure destination. However, it is very clean, comfortable and safe. I’ve stayed there twice and always got a good nights rest.

Great place to stay, very clean and staff very helpful...

This is a simple motel with a good location for getting around El Paso. It was quiet, clean, and the internet worked.

Newly renovated. Everything looks new and staff was very friendly.

Place was really clean huge refrigerator, I like the stove but no pots and pans no ironing board n iron

This hotel was clean, well maintained and basically a top notch operation.

Looked great, clean , and awesome!! They were friendly and accommodating

Excellent property will like to visit again, nive parking space and good reception.

Gateway Blvd E El Paso TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Palace Inn places you within a 15-minute drive of popular attractions such as Cielo Vista Mall and Thomason Hospital. This 42-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 42 air-conditioned rooms feature coffee makers, free long-distance calls, and free local calls. 43-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

A gym and free WiFi in public areas are features at Palace Inn. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Palace Inn

Everyone (11) Couples (5) Family (9)
4
Partner Couples

Clean, comfortable.

By on May 15, 2022

Review comment responded on May 17, 2022

Pleasing our guests is our top priority, so we are glad you left with such good memories of your trip. Your comments are much appreciated by our staff, and we hope to welcome you back soon!

5
Everyone

Surprised the convenience and condition of the place.

By on Mar 16, 2022

Review comment responded on Mar 22, 2022

We're delighted you had a superior experience with us, Henry. It's a pleasure to know how much you enjoyed our facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

2
Business Business

I stayed at this hotel - a a Pilot - to reduce cost for my new employer. It is a motel at best, with a reception which looks like a tiny office. But the main offense came from the noise of the nearby highway I10, which is climbing west so the trucks chase gear waking you up...

By on Nov 21, 2021

Review comment responded on Nov 22, 2021

Thank you for sharing your feedback. We're sorry we could not meet all of your expectations. It is our hope that you will consider staying with us again in the future for a better experience. Thank you for your business.

4
Everyone

By on Oct 27, 2021

5
Everyone

By on Jul 18, 2021

Review comment responded on Jul 28, 2021

We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

4
Everyone

By on Jun 14, 2021

Review comment responded on Jun 24, 2021

We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!

3
Partner Couples

Room was clean, but dated and worn. No pool. Property was on industrial side of freeway.

By on Jun 13, 2021

Review comment responded on Jun 13, 2021

Thank you for your feedback. Have good day..

5
Partner Couples

Quick and easy process getting a room last minute. Kind and friendly at the front desk.

By on Apr 11, 2021

Review comment responded on Apr 11, 2021

Thank you for your wonderful feedback and we appreciate you staying with us

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 21, 2021

THANK YOU FOR YOUR FEEDBACK.WE APPRECIATE YOUR STAY.

5
Everyone

By on Jan 1, 2021

Review comment responded on Jan 11, 2021

Thank you for your feedback and we appreciate you staying with us

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