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HI Express El Paso Downtown by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for HI Express El Paso Downtown by IHG

A modern indoor patio area with glass walls, seating, and a view of the outside.
A buffet with various food items in metal containers, a sign indicating 'Cheese Omelet', and a patterned wall in the background.
A modern lobby with a reception desk, a blue accent wall, and a reception area with a counter and shelves.
A hotel room with a sofa, a small table, and a dining area with chairs.
A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

A hotel room with a wooden headboard, two white pillows, a bedside table with a digital clock and a telephone, and a folded white towel.

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a blue sofa, a bedside table with a lamp, and a wall-mounted phone.

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

A hotel room with a wooden headboard, two white pillows, a bedside table with a digital clock and a telephone, and a folded white towel.

Standard Room, 2 Queen Beds (Extra Floor Space)

7.6 out of 10
Good
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a blue sofa, a bedside table with a lamp, and a wall-mounted phone.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(51 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a wooden headboard, two white pillows, a bedside table with a digital clock and a telephone, and a folded white towel.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(57 reviews)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

El Paso

Located in Downtown El Paso, HI Express El Paso Downtown by IHG is within a 10-minute stroll of sights such as San Jacinto Plaza and Sensorium. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • El Paso Symphony Orchestra - 5 min walk - 0.3 miles
  • Plaza Theater - 7 min walk - 0.4 miles
  • Abraham Chavez Theater - 7 min walk - 0.4 miles
  • Southwest University Park - 7 min walk - 0.4 miles
  • Judson F. Williams Convention Center - 9 min walk - 0.5 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪sushiitto - ‬4 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪The Pizza Joint, Downtown - ‬3 min walk

About this property

HI Express El Paso Downtown by IHG

Guests of HI Express El Paso Downtown by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
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Nov 25 - Nov 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is free cancellation available at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on Dec 4, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near HI Express El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Southwest University Park, and El Paso Symphony Orchestra. You'll also find Sun Bowl Stadium and Paso del Norte International Bridge within a short drive.

Will I be able to park at HI Express El Paso Downtown by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does HI Express El Paso Downtown by IHG feature a casino?

No, HI Express El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at HI Express El Paso Downtown by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HI Express El Paso Downtown by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a gym.

Does HI Express El Paso Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does HI Express El Paso Downtown by IHG have a restaurant with a breakfast menu?

HI Express El Paso Downtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will HI Express El Paso Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at HI Express El Paso Downtown by IHG though service animals are welcome.

Does HI Express El Paso Downtown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from HI Express El Paso Downtown by IHG?

The closest major airport to HI Express El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.1 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.7 mi away (44-minute drive).

Can I book a room with a balcony at HI Express El Paso Downtown by IHG?

No, you won't find guestrooms with balconies at HI Express El Paso Downtown by IHG.

HI Express El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always very clean and the breakfast is excellent.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The room was super clean, and staff was very helpful and friendly. Will definitely stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning Breakfast& friendly staff 10/10
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. There was construction on the parking lot but the staff ensured you were able to park and get around.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
The parking was good downtown champion was also pretty good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there if passing through again. Very clean and good area
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Great stay, the pool was not equipped with towels. breakfast was delicious!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good value.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the hotel. The staff was nice. I felt she could’ve gave me a room with a view of the beautiful mountain in the back, but she gave me a room with the view of the parking lot
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy good breakfast
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nuce breakfast. I like the room with the kitchen, fridge, coffeemachine.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, breakfast was fresh, rooms clean, and close to everything down town
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, it just backs up right against the freeway so it was loud and the breakfast room is small and got crowded very quickly! However ever was very nice and everything was clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy room, free breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service nice people clean rooms very comfortable welcoming
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, easy stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay in
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Breakfast was great. Staff was helpful finding me parking when I got in late at night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. Definitely will use in future. Easy access. Walkable restaurants. Clean facility and room.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable breakfast was good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing everything was clean smelled great and the staff was very nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice: eggs, waffles, oatmeal, cereal, coffee, fruit. The staff allowed us to check-in an hour early and were helpful with extra towels.
Stayed 2 nights in May 2026