HI Express El Paso Downtown by IHG

2.5 star property
Hotel in El Paso with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior
Free daily buffet breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • University of Texas at El Paso
    ‪17 min walk‬
  • Don Haskins Center
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

El Paso

Located in Downtown El Paso, HI Express El Paso Downtown by IHG is within a 10-minute stroll of sights such as Sensorium and Southwest University Park. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 0.7 miles
  • University of Texas at El Paso - 17 min walk - 0.9 miles
  • Don Haskins Center - 2 min drive - 1.5 miles
  • Paso del Norte International Bridge - 2 min drive - 1.7 miles
  • Sun Bowl Stadium - 3 min drive - 1.9 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬4 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Chiquita's Bar - ‬2 min walk
  • ‪Briar Patch - ‬3 min walk

About this property

HI Express El Paso Downtown by IHG

Hotel in El Paso with free breakfast and a fitness center
Guests of HI Express El Paso Downtown by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is free cancellation available at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see near HI Express El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Southwest University Park, and Sensorium. You'll also find El Paso Downtown Artist and Farmer's Market and Abraham Chavez Theater less than a mile away.

Is parking available on site at HI Express El Paso Downtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does HI Express El Paso Downtown by IHG feature a casino?

No, HI Express El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at HI Express El Paso Downtown by IHG?

No, there is no indoor pool at this hotel.

Is HI Express El Paso Downtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Does HI Express El Paso Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does HI Express El Paso Downtown by IHG have a restaurant with a breakfast menu?

HI Express El Paso Downtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will HI Express El Paso Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at HI Express El Paso Downtown by IHG though service animals are welcome.

Are there connecting rooms at HI Express El Paso Downtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from HI Express El Paso Downtown by IHG?

The closest major airport to HI Express El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.1 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.5 mi away (42-minute drive).

Can I book a room with a balcony at HI Express El Paso Downtown by IHG?

No, there aren't any guestrooms with balconies at HI Express El Paso Downtown by IHG.

HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1008 reviews
Rating 8 - Good. 235 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 106 out of 1008 reviews
Rating 2 - Terrible. 93 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

scott, Detroit

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in was easy and quick.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and the facility was clean. A little noise from the freeway, but manageable and expected.
Stayed 1 night in Jun 2025

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal and close to the action.
Stayed 1 night in May 2025

4/10 Poor

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We found dry blood on the walls and stains into both beds we ended leaving and finding another place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffanie

Stayed 1 night in Apr 2025

10/10 Excellent

Tiffanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to El Paso Airport. Clean & comfy rooms. Cute restaurants in the area. Good breakfast & friendly staff. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was great and I love the breakfast I highly recommend this
Stayed 1 night in Apr 2025

10/10 Excellent

Janeth, Hobbs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Obed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

8/10 Good

Susan, Tularosa

Liked: Cleanliness, staff & service, property conditions & facilities
Family stayed here during another member's surgery. It was a convenient drive to the hospital and everyone had to opportunity to rest. Would stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Oriana

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la estadía, las habitaciones hermosas y limpias
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities
Seamless checking, very outstanding staff Very nice
Stayed 1 night in Apr 2025

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and walk everywhere downtown
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent. I like that the rooms have dove products. They have a hot breakfast near the lobby, it's really good. The hotel is in walking distance to transportation, however there are not a lot of food options around the hotel in my opinion.
Stayed 2 nights in Mar 2025

10/10 Excellent

zayda

Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar, Carlsbad

Stayed 2 nights in Mar 2025

6/10 Okay

martin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
No hot water! Staff knew before I checked in and was informed I would get refunded which still has not been done.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, nice, clean, comfortable. I will go back again.
Stayed 1 night in Mar 2025

10/10 Excellent

BE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service

Bed were horrible front desk lady was not helpful
Stayed 1 night in Mar 2025