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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Free daily buffet breakfast
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.6 out of 10
Good
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Free airport shuttle
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8.4 out of 10, Very Good, 1,002 reviews
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About the neighborhood

El Paso

Located in Downtown El Paso, HI Express El Paso Downtown by IHG is within a 10-minute stroll of sights such as San Jacinto Plaza and Sensorium. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Southwest University Park - 7 min walk - 0.4 miles
  • Plaza Theater - 7 min walk - 0.4 miles
  • Abraham Chavez Theater - 7 min walk - 0.4 miles
  • Judson F. Williams Convention Center - 9 min walk - 0.5 miles
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 0.7 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Weso Steakhouse - ‬4 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Mamacitas - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

Guests of HI Express El Paso Downtown by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a gift shop.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Courtyard by Marriott El Paso Downtown/Convention Center
Downtown El Paso
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,013 reviews
$145 nightly
The price is $170
May 17 - May 18
Total with taxes and fees
Courtyard by Marriott El Paso Downtown/Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is free cancellation available at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on Jun 7, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near HI Express El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Southwest University Park, and San Jacinto Plaza. You'll also find Sun Bowl Stadium and Paso del Norte International Bridge within a short drive.

Will I be able to park at HI Express El Paso Downtown by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does HI Express El Paso Downtown by IHG feature a casino?

No, HI Express El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at HI Express El Paso Downtown by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HI Express El Paso Downtown by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a gym.

Does HI Express El Paso Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does HI Express El Paso Downtown by IHG have a restaurant with a breakfast menu?

HI Express El Paso Downtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will HI Express El Paso Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at HI Express El Paso Downtown by IHG though service animals are welcome.

Does HI Express El Paso Downtown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from HI Express El Paso Downtown by IHG?

The closest major airport to HI Express El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.1 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.7 mi away (44-minute drive).

Can I book a room with a balcony at HI Express El Paso Downtown by IHG?

No, you won't find guestrooms with balconies at HI Express El Paso Downtown by IHG.

HI Express El Paso Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 530 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 90 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean rooms, great breakfast, and a very friendly staff. I will stay here from now on.
Stayed 5 nights in Feb 2026

10/10 Excellent

Gerald

Stayed 2 nights in Jan 2026

10/10 Excellent

Schatorious

Stayed 2 nights in Jan 2026

10/10 Excellent

Bettina

Stayed 1 night in Jan 2026

8/10 Good

Theandra

Stayed 1 night in Jan 2026

10/10 Excellent

Justus

Stayed 1 night in Dec 2025

4/10 Poor

Elliot

Traveled with partner
Disliked: Property conditions & facilities
Our first night was good, we had nice hot water and didn't have any issues. The second morning we woke up to no hot water. I had read some reviews that this location has problems with having hot water and that it was usually luke warm at best. Our water was bitter cold. We brushed it off and figured it was a fluke. Next morning, same thing, bitter cold water. The staff finally put up a notice that day that they were having issues with their water. Luckily by the last day we finally had hot water again. If we find ourselves back in El Paso we will not be utilizing this hotel again.
Stayed 1 night in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness
The breakfast
Stayed 1 night in Jan 2026

8/10 Good

LaShaun

Stayed 1 night in Jan 2026

10/10 Excellent

Orestis

Liked: Cleanliness, staff & service, amenities
Everything was excellent, but the breakfast was just amazing
Stayed 1 night in Jan 2026

6/10 Okay

Kerina

Stayed 1 night in Jan 2026

6/10 Okay

Kevin william

Liked: Cleanliness, property conditions & facilities
room OK. hotel clean.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Smooth
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Stayed 1 night in Jan 2026

8/10 Good

Josh

Great place. Reasonably priced
Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, very nice staff
Stayed 1 night in Jan 2026

2/10 Terrible

Arturo, Avondale

Business traveler
Disliked: Amenities
There was no hot water in the room to take a shower
Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Solomon

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Stayed 1 night in Jan 2026

8/10 Good

Cody

Stayed 1 night in Jan 2026

10/10 Excellent

jeffrey

Stayed 1 night in Dec 2025

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