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HI Express El Paso Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Paso del Norte International Bridge

Choose dates to view prices

Photo gallery for HI Express El Paso Downtown, an IHG Hotel

Property amenity
Exterior
Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily buffet breakfast
Exterior
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • Free airport shuttle
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • Popular LocationPlaza Theater9 min walk
  • Popular LocationUniversity of Texas at El Paso20 min walk
  • Popular LocationPaso del Norte International Bridge3 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)13 min drive

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Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Feature)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Feature)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo El Paso Downtown, an IHG Hotel
Pool
Pet friendly
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1002)
The price is $149
per night
$175 total
includes taxes & fees
May 24 - May 25
Hotel Indigo El Paso Downtown, an IHG Hotel

About the neighborhood

El Paso

Located in Downtown El Paso, HI Express El Paso Downtown, an IHG Hotel is within a 10-minute stroll of sights such as El Paso Scottish Rite Temple and Museum and Southwest University Park. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Southwest University Park - 8 min walk
  • Plaza Theater - 9 min walk
  • University of Texas at El Paso - 20 min walk
  • Don Haskins Center - 2 min drive
  • Paso del Norte International Bridge - 3 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • The nearest major airports are:<br />El Paso International Airport (ELP): 14-min drive, 8.1 mi/13 km<br /> Ciudad Juarez Intl. Airport (CJS): 33-min drive, 15 mi/24.1 km<br /> <p>The preferred airport is El Paso International Airport (ELP). </p>

Restaurants

  • Taconeta - 5 min walk
  • Craft and Social - 3 min walk
  • Mamacitas Cafe and Cantina - 3 min walk
  • Coffee Box - 5 min walk
  • Epic - 2 min walk

About this property

HI Express El Paso Downtown, an IHG Hotel

Hotel with free breakfast, near Paso del Norte International Bridge
Guests of HI Express El Paso Downtown, an IHG Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 8:30 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The outdoor pool opens for the season in June.
  • Pool access available from 8:30 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is free cancellation available at HI Express El Paso Downtown, an IHG Hotel?

HI Express El Paso Downtown, an IHG Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at HI Express El Paso Downtown, an IHG Hotel?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown, an IHG Hotel on Jun 2, 2024 start from $120.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near HI Express El Paso Downtown, an IHG Hotel?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, Southwest University Park, and El Paso Scottish Rite Temple and Museum. You'll also find Abraham Chavez Theater and El Paso Downtown Artist and Farmer's Market less than a mile away.

Is parking available on site at HI Express El Paso Downtown, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does HI Express El Paso Downtown, an IHG Hotel feature a casino?

No, HI Express El Paso Downtown, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at HI Express El Paso Downtown, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 10:00 PM.

What do couples enjoy most about HI Express El Paso Downtown, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at HI Express El Paso Downtown, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does HI Express El Paso Downtown, an IHG Hotel have a restaurant with a breakfast menu?

HI Express El Paso Downtown, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Will HI Express El Paso Downtown, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at HI Express El Paso Downtown, an IHG Hotel though service animals are welcome.

Are there connecting rooms at HI Express El Paso Downtown, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from HI Express El Paso Downtown, an IHG Hotel?

The closest major airport to HI Express El Paso Downtown, an IHG Hotel is El Paso International Airport (ELP), which is 8.1 mi away (14 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 15 mi away (33-minute drive).

Are there rooms with balconies that I can book at HI Express El Paso Downtown, an IHG Hotel?

No, there aren't any guestrooms with balconies at HI Express El Paso Downtown, an IHG Hotel.

HI Express El Paso Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1002 reviews" "
Rating 8 - Good. 286 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 96 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Hoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is fairly decent. A little bit dated but with clean and comfortable rooms, a nice lobby, and very convenient location. Before booking: All the rooms on the north side of the hotel (odd room numbers) face I-10 and have the associated loud road noise around the clock. Earplugs are recommended for light sleepers staying in these rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise
For a stay near town and just off the highway, this was a great place and surprised us!! Great breaky too!
Stayed 1 night in Jan 2024

10/10 Excellent

idalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Wayman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, breakfast was decent, and rooms were nice and roomie
Stayed 1 night in Jan 2024

4/10 Poor

Caleb

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Mediocre service and inept management
Rooms are tiny (which is to be expected downtown). Not a big deal. We got a room with two queen beds, and were only able to use one (room 709) as one of the beds was the absolute worst I have ever seen in a hotel (zero cushion in the middle so a person would just roll to the middle). Woke up in the morning to get the day started and realized there was no hot or even luke warm water at all for a shower. Front desk was contacted and I was advised that the problem was realized the night before and a "technician was on the way" when in fact there was not anyone coming, we waited another 2 hours and still no hot water..long story short, we had to take freezing cold showers. Had my 3 year old son that could not even bear the cold so had to skip his bathing that day. When front desk was asked for a manager she advised me that they would not be in until the next day. I realize it was not the fault of front desk personnel, but management that the issue was not corrected in a timely manner. Needless to say there was a lobby of angry people as I exited the elevators. I know stuff happens but for the issue to be known at least 24 hours in advance of me calling down to the desk and not having a timeframe or even a reasonable answer to customer concerns is unacceptable.
Stayed 1 night in Jan 2024

2/10 Terrible

Flora

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water since I checked in. I hope the hot water is fixed by tomorrow so I can shower before leaving the hotel. So disappointed.
Stayed 1 night in Jan 2024

10/10 Excellent

JUANITA

Stayed 1 night in Jan 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel - love the location, amenities, and breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location walkable to many sites.
Stayed 2 nights in Dec 2023