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Quality Inn Airport East

2.5 out of 5.0

Recent guest reviews

Staff was great. Breakfast great selection. Great location. Plenty of places to eat.

Carpet was very dirty . Excellent service from staff

Staff was very friendly and helpful. Breakfast was good. Good place to stay for the money.

I've stayed here before. Past experiences have been ok. Nothing great but just simply ok. It looks like they do not keep up with their preventive maintenance. I arrive late at night. No lights would work. I needed to try every lamp. Only one lamp and the restroom's light worked Everything else was fine

The staff was friendly. The room was a little run down, i.e. Peeling wallpaper, repaired tub, older style, but it was comfortable.

The room is very nice. The location is very convenient and the stuff is friendly.

my son and I did not feel 100 safe and secure in this location.i didn't realize it had outside entrance to room.

overall it's good.. Good breakfast good location really needs remodeling and paint

Excelent service... Great breakfast.. Staff always ready and on point when food was running low! Housekeeping right when needed!! Great ladies!! Laundry room was cheap and clean and work great!!

Yeah i was driving to Dallas and and wanted a good hotel to rest for taking a break and I found this reasonable and good enough as it is closer to I-10

Nice clean motel for a good price. Staff was very friendly. Contiental breakfast a plus.

CLEAN HOTEL W/GOOD LOCATION AND GOOD PRICE. WILL STAY AGAIN.

Hotel was a perfect choice for this visit to El Paso. Having access to smoking rooms a plus. Sorry that the pool was closed.

Nice hotel, especially for the price. Was in El Paso for a med school interview and needed a hotel that wasn't too far away from the school. The hotel had a few restaurants and cafes nearby within walking distance, and access to I-10 is easy.

This is an old hotel, still, it should really be much, much cleaner. Noisy. Doesn't smell good. Dumpsters were emptied at 3:47 a.m. and quite loud. Breakfast was ok. Staff was helpful, when one of them wasn't standing right outside the door, smoking. Laundry room is awful.

The Comfort Inn was very comfortable. The only thing missing from the room was a chair by the floor lamp. There was plenty of room for one and looked like there probably had been one in the room at one time. The only seating other than the bed was 1 chair at the desk. Even though an older hotel, the rooms were very clean and neat. The staff was very helpful and answered any questions we had about El Paso and the hotel itself. We used the shuttle car both days we were there and were very happy with the service they provided. There were quite a few resturants around the hotel which was very nice. The continental breakfast provided by the hotel was very satisfactory.

Very comfortable beds! Great location!

We stayed here for one night and the beds were very comforable. We didn't want to wake in the morning. Continental breakfast was good (boiled eggs, biscuits with gravy, waffles, etc.). Hotel is well situated next to Lin's Buffet (chinese) and Rudy's (barbecue) good dining options. Overall, good place to stay for the price. We booked another night on our return trip.

The first set of rooms 160 & 162. Room 162 smelled like urine. We requested another room and was given rooms 160 & 158. Room 158 also had a foul smell and the bedding (bed spread etc had stuff dried liquid on it. It was visible on a burgundy bedspread). The bathroom was not clean as there was hair surrounding the tub area. The breakfast was lacking. We went to breakfast at 0750 and there was not much left, my spouse had to request food be brought out on numerous occasions with promises to do so and not following through. The first day, the maid service passed by our room, we were awake and waiting for this service as our room was not clean when we checked in. I grew up in El Paso, so I am familiar with the area. The selling point for this hotel is the pool. If you are wanting to stay on the East side of El Paso and are not looking for a pool.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Quality Inn Airport East

Everyone (7) Business (4) Couples (3) Family (8) Other (3)
5
Everyone

Staff was great. Breakfast great selection. Great location. Plenty of places to eat.

By on Sep 3, 2017

Review comment responded on Sep 8, 2017

We can’t thank you enough for letting us know how impressed you were with our services and accommodation. We are very happy we are able to impress you with the breakfast we serve everyday. On behalf of our staff, we thank you so much for your compliments of high housekeeping and hospitality standards that make your stay more comfortable. Our staff are highly trained to give you an exceptional experience. We look forward to serve you again to have another five star experience.

3

dirty

Everyone

Carpet was very dirty . Excellent service from staff

By , from mexico on Aug 29, 2017

Review comment responded on Sep 2, 2017

I apologize for the oversight on the condition of clean of the carpet.Your feedback is shared with our housekeeping, I assure you that this is addressed accordingly. We hope to see you again soon. Kind regards.

5

family wedding

Everyone

Staff was very friendly and helpful. Breakfast was good. Good place to stay for the money.

By , from delaware on Apr 23, 2017

3

hotel ok. room not ok

Everyone

I've stayed here before. Past experiences have been ok. Nothing great but just simply ok. It looks like they do not keep up with their preventive maintenance. I arrive late at night. No lights would work. I needed to try every lamp. Only one lamp and the restroom's light worked Everything else was fine

By , from morenci, az on Feb 13, 2017

3
Everyone

By on Oct 24, 2016

3

convenient location.

Everyone

The staff was friendly. The room was a little run down, i.e. Peeling wallpaper, repaired tub, older style, but it was comfortable.

By on Aug 28, 2016

5
Everyone

The room is very nice. The location is very convenient and the stuff is friendly.

By on Aug 17, 2016

2

bowling tournament trip

Singles

my son and I did not feel 100 safe and secure in this location.i didn't realize it had outside entrance to room.

By on Dec 1, 2015

3

good hotel overall good breakfast easy access to airport to local shopping but need new furniture

BusinessTravelers

overall it's good.. Good breakfast good location really needs remodeling and paint

By on May 3, 2015

5

vacation

Families

Excelent service... Great breakfast.. Staff always ready and on point when food was running low! Housekeeping right when needed!! Great ladies!! Laundry room was cheap and clean and work great!!

By on Jan 19, 2015