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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

El Paso

Located in Downtown El Paso, HI Express El Paso Downtown by IHG is within a 10-minute stroll of sights such as San Jacinto Plaza and Sensorium. This 112-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • El Paso Museum of Art - 5 min walk - 0.3 miles
  • Plaza Theater - 7 min walk - 0.4 miles
  • Abraham Chavez Theater - 7 min walk - 0.4 miles
  • Judson F. Williams Convention Center - 9 min walk - 0.5 miles
  • El Paso Downtown Artist and Farmer's Market - 12 min walk - 0.7 miles

Getting around

  • El Paso Union Depot - 18 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Taconeta - ‬5 min walk
  • ‪Coffee Box - ‬6 min walk
  • ‪Weso Steakhouse - ‬4 min walk
  • ‪Cónico Cocina Mexicana - ‬4 min walk

About this property

HI Express El Paso Downtown by IHG

Guests of HI Express El Paso Downtown by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a banquet hall.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Lobby
Aloft El Paso Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 999 reviews
$93 nightly
The price is $109
Apr 24 - Apr 25
Total with taxes and fees
Aloft El Paso Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Is free cancellation available at HI Express El Paso Downtown by IHG?

HI Express El Paso Downtown by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at HI Express El Paso Downtown by IHG?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at HI Express El Paso Downtown by IHG on Apr 5, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near HI Express El Paso Downtown by IHG?

This hotel is situated in Downtown El Paso within a 10-minute walk of Plaza Theater, San Jacinto Plaza, and Sensorium. You'll also find Sun Bowl Stadium and Paso del Norte International Bridge within a short drive.

Will I be able to park at HI Express El Paso Downtown by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does HI Express El Paso Downtown by IHG feature a casino?

No, HI Express El Paso Downtown by IHG doesn't have a casino.

Will I find an indoor pool at HI Express El Paso Downtown by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HI Express El Paso Downtown by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a 24-hour front desk.

Does HI Express El Paso Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does HI Express El Paso Downtown by IHG have a restaurant with a breakfast menu?

HI Express El Paso Downtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will HI Express El Paso Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at HI Express El Paso Downtown by IHG though service animals are welcome.

Does HI Express El Paso Downtown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from HI Express El Paso Downtown by IHG?

The closest major airport to HI Express El Paso Downtown by IHG is El Paso International Airport (ELP), which is 8.1 mi away (16 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 10.7 mi away (44-minute drive).

Can I book a room with a balcony at HI Express El Paso Downtown by IHG?

No, you won't find guestrooms with balconies at HI Express El Paso Downtown by IHG.

HI Express El Paso Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great customer service from all the staff. Older property but still very good. Great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Marcy

Stayed 1 night in Dec 2025

8/10 Good

Shailender

Stayed 3 nights in Dec 2025

2/10 Terrible

Adrian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking lot was horrible was very limited
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

10/10 Excellent

Osvaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez y esperemos volver
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

6/10 Okay

Farrah Lozano

Liked: Cleanliness, property conditions & facilities
Good location downtown. Everything is walking distance. Hotel was somewhat presentable. Unfortunately, rooms weren't ready for us to check in by 3pm. Had to wait a momentvfor housekeeping to catch up. The Hotel attendant was rather nice and apologetic. Only 1 elevator worked and it was non stop due to the volume of people. The sairs to go up were located outside. I wasn't happy. We get our room and the space is nice. They layout is nice. Great picture window. It was comfortable to some extent. I recommend this place if your in a budget. Do not stay if you have to pay more than $100 a night.
Stayed 1 night in Dec 2025

2/10 Terrible

Bryant

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty very noisy redicoulus
Stayed 1 night in Dec 2025

4/10 Poor

Gladys

Stayed 1 night in Dec 2025

8/10 Good

LISHA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows are Comfy. Fairly quiet. Good breakfast. Free parking. Small gym but functional. Only one elevator was functioning when we were there but it didn’t seem to be a problem. Maybe if the front desk people Were a little more friendly would be nice.
Stayed 2 nights in Dec 2025

8/10 Good

Elisabeth

Liked: Staff & service
The 2 gentlemen who did our check-in and check-out were amazing. The breakfast was just ok. The lady was by herself on a very busy Saturday morning which to me was ludacris. The fountain was not working on both days we had breakfast, the potatoes were not enough cooked, the food was coming out too slowly because she was by herself. Not the best experience there. The rooms are ok and would be better if housekeeping would do a deep clean of the doors and floors once on a while. Same thing with the elevator. Never seen such a dirty floor in a city it has not rain. Not the place to stay if you're looking for quiet. It's right by the freeway and the windows are not designed to cut out the noise even from the 8th floor. Overall our stay was just ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2025

2/10 Terrible

David

Malo
Stayed 1 night in Nov 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Dec 2025

10/10 Excellent

Emery

Stayed 1 night in Nov 2025

8/10 Good

Celia

Stayed 1 night in Nov 2025

10/10 Excellent

ZUBAIR

Stayed 1 night in Nov 2025

10/10 Excellent

Ana H

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

2/10 Terrible

Rahul

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was facing towards highway i10 which was too noisy
Stayed 1 night in Nov 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
No issues. Easy check in & out.
Stayed 1 night in Nov 2025

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