Holiday Inn Express & Suites El Paso West by IHG

2.5 star property
Hotel in El Paso with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites El Paso West by IHG

Indoor pool
Property amenity
Free buffet breakfast
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7935 Artcraft Road, El Paso, TX, 79932
  • Place, Outlet Shoppes at El Paso
    ‪3 min drive‬
  • Place, Sunland Park Mall
    ‪8 min drive‬
  • Place, Sunland Park Racetrack and Casino
    ‪10 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪26 min drive‬

Room options

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

Located in Borderland, Holiday Inn Express & Suites El Paso West by IHG is within a mile (2 km) of sights such as Acadia Health and Rio Grande. This 96-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Outlet Shoppes at El Paso - 3 min drive - 2.2 miles
  • Sunland Park Mall - 8 min drive - 6.6 miles
  • Sunland Park Racetrack and Casino - 10 min drive - 7.6 miles
  • Wet and Wild Water World - 11 min drive - 9.0 miles
  • Fort Bliss - 26 min drive - 20.5 miles

Getting around

  • El Paso Union Depot - 16 min drive
  • El Paso International Airport (ELP) - 26 min drive

Restaurants

  • ‪Peter Piper Pizza - ‬3 min drive
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Dutch Bros Coffee - ‬12 min walk
  • ‪Perol - ‬16 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites El Paso West by IHG

Hotel in El Paso with free breakfast and a fitness center
Guests of Holiday Inn Express & Suites El Paso West by IHG have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, a meeting room, and laundry facilities.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Suites El Paso West by IHG
Holiday Inn Express Suites El Paso West an IHG Hotel
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG El Paso
Holiday Inn Express & Suites El Paso West by IHG Hotel El Paso

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites El Paso West by IHG?

Holiday Inn Express & Suites El Paso West by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Holiday Inn Express & Suites El Paso West by IHG?

This hotel is situated in Borderland, close to Sunland Park Mall, Outlet Shoppes at El Paso, and Sunland Park Racetrack and Casino. You'll also find Rio Grande and Franklin Mountains State Park within a short drive.

Is there parking available at Holiday Inn Express & Suites El Paso West by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites El Paso West by IHG feature a casino on the premises?

No, Holiday Inn Express & Suites El Paso West by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites El Paso West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites El Paso West by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Holiday Inn Express & Suites El Paso West by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites El Paso West by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites El Paso West by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express & Suites El Paso West by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites El Paso West by IHG.

Are there connecting rooms at Holiday Inn Express & Suites El Paso West by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express & Suites El Paso West by IHG?

The closest major airport to Holiday Inn Express & Suites El Paso West by IHG is El Paso International Airport (ELP), which is 18.2 mi away (26 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is around 19.2 mi away.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites El Paso West by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites El Paso West by IHG.

Reviews

Holiday Inn Express & Suites El Paso West by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 832 reviews
Rating 8 - Good. 203 out of 832 reviews
Rating 6 - Okay. 57 out of 832 reviews
Rating 4 - Poor. 27 out of 832 reviews
Rating 2 - Terrible. 34 out of 832 reviews

Reviews

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean, and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

OCTAVIANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities
Room was kinda over crowed
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, roomy and great staff. Also delicious breakfast!
Stayed 6 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in the room. The pool was a huge hit with our family. Parking was spacious and had many options. Hotel is in a really convenient spot, less then 5 minutes from many shopping and food options. Rudy’s is across the street if you want a fast and good option. Front desk staff was a little on the edgier or abrasive side. however the cleaning ladies and staff at the breakfast were so kind, helpful, attentive, and respectful!! Overall 9/10 would recommend!! We go to El Paso almost once a month and have tried so many different hotels. overall I think I have liked this one the most for our family.
Stayed 2 nights in May 2025

8/10 Good

Robyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Edith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and staff super clean.
Stayed 1 night in Mar 2025

6/10 Okay

BRIS

Traveled with family
Too Noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location!

Great location for access to West Side El Paso and Franklin Mountain State Park
Stayed 5 nights in Mar 2025

10/10 Excellent

Daija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you walk in the facility is clean and smells clean. Friendly staff. Food in the morning was also good and the person in the dining area was very attentive to everyone.
Stayed 1 night in Mar 2025

4/10 Poor

juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheet and cover they were stain and did change or clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness, heated pool, jacuzzi, breakfast, friendly staff and thanks to my VIP Expedia status I got an upgrade on my room. I will definitely come back again.
Stayed 1 night in Feb 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , Property super clean .
Stayed 3 nights in Feb 2025

10/10 Excellent

Flor, Denver

Stayed 1 night in Feb 2025

10/10 Excellent

Rosalinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Stayed 1 night in Jan 2025

6/10 Okay

Yvette, Las Cruces

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay here was sufficient. There was a strange smell in the lobby when we first checked in, but other than that it was fine. There was no housekeeping during our stay however we did run into the maid who offered to bring us new towels and take out our trash. Sadly, she did seem very under the weather and I ended up getting sick also. Not sure if coincidence or just germs. I felt bad that she had to be there sick like that though. Also, one of the rooms in our hall was oddly left open all day and night. Not sure what happened there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven, Oxnard

Stayed 1 night in Nov 2024

10/10 Excellent

Galen, Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All went well.
Stayed 3 nights in Nov 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory, bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to, right off the highway and just around the corner from my customer.
Stayed 3 nights in Oct 2024