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Holiday Inn Express & Suites El Paso West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites El Paso West by IHG

Indoor pool
Exterior
Property amenity
Free buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7935 Artcraft Road, El Paso, TX, 79932
  • Place, Acadia Health
    ‪15 min walk‬
  • Place, Adventure Zone
    ‪2 min drive‬
  • Place, Fort Bliss
    ‪21 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

Located in Borderland, Holiday Inn Express & Suites El Paso West by IHG is within a mile (2 km) of sights such as Acadia Health and Rio Grande. This 96-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Acadia Health - 15 min walk - 0.8 miles
  • Adventure Zone - 2 min drive - 1.9 miles
  • Sunland Park Mall - 6 min drive - 6.6 miles
  • Sun Bowl Stadium - 13 min drive - 12.3 miles
  • Fort Bliss - 21 min drive - 21.2 miles

Getting around

  • El Paso Union Depot - 19 min drive
  • El Paso International Airport (ELP) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Perol - ‬15 min walk
  • ‪Dave's Hot Chicken - ‬15 min walk
  • ‪Peter Piper Pizza - ‬3 min drive
  • ‪Raising Cane's - ‬11 min walk

About this property

Holiday Inn Express & Suites El Paso West by IHG

Guests of Holiday Inn Express & Suites El Paso West by IHG have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, a meeting room, and laundry facilities.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Fitness facility
Holiday Inn El Paso West - Sunland Park by IHG
Pacific Park
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 1,576 reviews
$102 nightly
The price is $120
May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Suites El Paso West by IHG
Holiday Inn Express Suites El Paso West an IHG Hotel
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG El Paso
Holiday Inn Express & Suites El Paso West by IHG Hotel El Paso

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites El Paso West by IHG?

Holiday Inn Express & Suites El Paso West by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites El Paso West by IHG?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites El Paso West by IHG on Apr 28, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express & Suites El Paso West by IHG?

This hotel is situated in Borderland, close to Sunland Park Mall, Outlet Shoppes at El Paso, and Sunland Park Racetrack and Casino. You'll also find Rio Grande and Franklin Mountains State Park within a short drive.

Is there parking available at Holiday Inn Express & Suites El Paso West by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites El Paso West by IHG feature a casino on the premises?

No, Holiday Inn Express & Suites El Paso West by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites El Paso West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites El Paso West by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites El Paso West by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites El Paso West by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites El Paso West by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express & Suites El Paso West by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites El Paso West by IHG.

Are there connecting rooms at Holiday Inn Express & Suites El Paso West by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express & Suites El Paso West by IHG?

The closest major airport to Holiday Inn Express & Suites El Paso West by IHG is El Paso International Airport (ELP), which is 19.6 mi away (28 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is around 19.2 mi away.

Are there rooms with balconies at Holiday Inn Express & Suites El Paso West by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites El Paso West by IHG that offer a balcony.

Holiday Inn Express & Suites El Paso West by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 908 reviews
Rating 8 - Good. 214 out of 908 reviews
Rating 6 - Okay. 59 out of 908 reviews
Rating 4 - Poor. 27 out of 908 reviews
Rating 2 - Terrible. 37 out of 908 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

China

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Dora

Stayed 1 night in Jan 2026

6/10 Okay

Piedad

Stayed 1 night in Dec 2025

10/10 Excellent

Abraham

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Estela

Stayed 1 night in Dec 2025

10/10 Excellent

Stephan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area- conveniently located
Stayed 5 nights in Nov 2025

2/10 Terrible

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel had a water line burst which at first wasn't a big deal but after talking to the manager she was very rude. I was upset but i knew it was not their fault the attitude from the manager is what actually put me in a mood i was trying not to get into.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Stayed 1 night in Nov 2025

2/10 Terrible

Deysy

Stayed 1 night in Aug 2025

8/10 Good

JD

Stayed 2 nights in Nov 2025

10/10 Excellent

wonhee

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Oct 2025

6/10 Okay

shirley

Business traveler
Liked: Cleanliness, property conditions & facilities

Over promise-under deliver

I booked this hotel because it said it had a hot tub, however, on check in I was told it was not workng but "there were cookies" I requested a discount because the only reason I booked there was because of the hot tub. She just smiled and ignored my request. I went to get dinner and when I returned asked if I could get my cookie and was told they were all gone. Morning breakfast did not have hot water for tea or oatmeal. It was only warm. The bed was way to soft for my liking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Guillermo lozano

Stayed 1 night in Sep 2025

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