Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property
Hotel with free parking, a quick walk to Sunland Park Mall

Choose dates to view prices

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Meeting facility
Fitness facility
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Place, University of Texas at El Paso
    ‪6 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪17 min drive‬

Room options

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(81 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

El Paso

Bob-O's Family Fun Center is within a 5-minute walk of Holiday Inn El Paso West - Sunland Park by IHG while other popular sites like Sunland Park Mall are within a 15-minute stroll. This 3-star hotel has 175 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Sunland Park Mall - 5 min walk - 0.3 miles
  • Sunland Park Racetrack and Casino - 3 min drive - 1.9 miles
  • Western Playland Amusement Park - 4 min drive - 2.2 miles
  • University of Texas at El Paso - 6 min drive - 4.5 miles
  • Don Haskins Center - 6 min drive - 5.5 miles

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Union Draft House Sunland - ‬12 min walk
  • ‪Twin Peaks - ‬5 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Hotel with free parking, a quick walk to Sunland Park Mall
Guests of Holiday Inn El Paso West - Sunland Park by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

Is a free cancellation option available at Holiday Inn El Paso West - Sunland Park by IHG?

Holiday Inn El Paso West - Sunland Park by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park by IHG?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park by IHG on Oct 13, 2025 start from $87.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn El Paso West - Sunland Park by IHG?

This hotel in El Paso is within a 10-minute walk of Sunland Park Mall and Bob-O's Family Fun Center. You'll also find Rio Grande and Sunland Park Racetrack and Casino within a short drive.

Will I be able to park at Holiday Inn El Paso West - Sunland Park by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn El Paso West - Sunland Park by IHG have a casino on the premises?

No, Holiday Inn El Paso West - Sunland Park by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn El Paso West - Sunland Park by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Holiday Inn El Paso West - Sunland Park by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Holiday Inn El Paso West - Sunland Park by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn El Paso West - Sunland Park by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn El Paso West - Sunland Park by IHG serves a cooked-to-order breakfast for a surcharge each morning at Nine Hundred Bar & Grill.

Will Holiday Inn El Paso West - Sunland Park by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn El Paso West - Sunland Park by IHG for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Holiday Inn El Paso West - Sunland Park by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn El Paso West - Sunland Park by IHG?

The closest major airport to Holiday Inn El Paso West - Sunland Park by IHG is El Paso International Airport (ELP), which is 13.3 mi away (19 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is around 14 mi away.

Are there rooms with balconies at Holiday Inn El Paso West - Sunland Park by IHG?

No, you won't find guestrooms with balconies at Holiday Inn El Paso West - Sunland Park by IHG.

Reviews

Holiday Inn El Paso West - Sunland Park by IHG Reviews

8.2

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1264 reviews
Rating 8 - Good. 269 out of 1264 reviews
Rating 6 - Okay. 129 out of 1264 reviews
Rating 4 - Poor. 103 out of 1264 reviews
Rating 2 - Terrible. 106 out of 1264 reviews

Reviews

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is clean. Rooms could use an update but overall great price for location.
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel C

Stayed 2 nights in Sep 2025

8/10 Good

Diana

Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villa Apartments Hotel Amazing

Service was amaxing and the room exceeded our expectations. Will stay again in the future.
Stayed 2 nights in Jun 2025

8/10 Good

ITZEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and great location
Stayed 1 night in Jun 2025

4/10 Poor

Claudia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Me encanta
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and room was very clean. Staff was friendly. Easy to get on I-10 and restaurants and stores nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Stayed 1 night in Jun 2025

10/10 Excellent

Liza

Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025

2/10 Terrible

gustavo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't informed that housekeeping needed to be requested in advance, so on our second night, we made the request—twice—only to return to an uncleaned room after a long day. When we brought this to the attention of the front desk staff, their response was shockingly unprofessional. Instead of addressing the issue, we were told to “check out and find other accommodations if we weren't satisfied.” We later returned to the room to find a cockroach beside the bed. Really disappointing overall. The quality and service have clearly declined, but the prices sure haven’t. Definitely won’t be coming back.
Stayed 3 nights in Jun 2025

4/10 Poor

Bright

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty with roaches on the towel it was disgusting.
Stayed 7 nights in Jun 2025

8/10 Good

Sanjuana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jill

Disliked: Cleanliness, property conditions & facilities
It rained and the ceiling crumbled and fell into my room. They told me they’d give me a refund and gave me a different room. I contacted them and there has been no communication nor refund.
Stayed 6 nights in Jun 2025

6/10 Okay

Ray

Stayed 1 night in Jun 2025

8/10 Good

Brandon

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Stayed 3 nights in Jun 2025

8/10 Good

Tina M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was not clean
Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Stayed 1 night in Jun 2025

6/10 Okay

Genesis

Traveled with family and small children
Disliked: Cleanliness
It was just ok. We wouldn’t stay there again in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald

Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Liked: Room comfort
Disliked: Property conditions & facilities
No free breakfast is always bad. Also there were bugs and a dirty/plugged tub.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ariana Giselle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elevator wasn’t working but no biggie, stayed on the second floor. Enjoyed the pool, the hot tub, the breakfast, staff was very friendly at breakfast, check in and checkout. Loved how there was a lot of stores close by! Room was neat and tidy.
Stayed 2 nights in Jun 2025