Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Fitness facility
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(91 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(76 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

El Paso

Located in Pacific Park, Holiday Inn El Paso West - Sunland Park by IHG is within a 5-minute walk of Bob-O's Family Fun Center and within 15 minutes of other popular attractions like Sunland Park Mall. This 3-star hotel has 175 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.2 miles
  • Sunland Park Mall - 5 min walk - 0.3 miles
  • El Paso Desert Botanical Garden - 2 min drive - 1.2 miles
  • Western Playland Amusement Park - 2 min drive - 1.9 miles
  • Sunland Park Racetrack and Casino - 3 min drive - 2.2 miles

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Guests of Holiday Inn El Paso West - Sunland Park by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

Is a free cancellation option available at Holiday Inn El Paso West - Sunland Park by IHG?

Holiday Inn El Paso West - Sunland Park by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park by IHG?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park by IHG on Mar 30, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn El Paso West - Sunland Park by IHG?

This hotel is situated in Pacific Park within a 10-minute walk of Sunland Park Mall and Bob-O's Family Fun Center. You'll also find Rio Grande and Sunland Park Racetrack and Casino within a short drive.

Is parking available on site at Holiday Inn El Paso West - Sunland Park by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn El Paso West - Sunland Park by IHG have a casino on the premises?

No, Holiday Inn El Paso West - Sunland Park by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn El Paso West - Sunland Park by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Holiday Inn El Paso West - Sunland Park by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Holiday Inn El Paso West - Sunland Park by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn El Paso West - Sunland Park by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn El Paso West - Sunland Park by IHG serves a cooked-to-order breakfast for a surcharge each morning at Nine Hundred Bar & Grill.

Will Holiday Inn El Paso West - Sunland Park by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn El Paso West - Sunland Park by IHG for a fee of USD 50 per pet, per stay.

Does Holiday Inn El Paso West - Sunland Park by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn El Paso West - Sunland Park by IHG?

The closest major airport to Holiday Inn El Paso West - Sunland Park by IHG is El Paso International Airport (ELP), which is 13.3 mi away (19 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is around 14 mi away.

Can I book a room with a balcony at Holiday Inn El Paso West - Sunland Park by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn El Paso West - Sunland Park by IHG.

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 803 out of 1532 reviews
Rating 8 - Good. 312 out of 1532 reviews
Rating 6 - Okay. 160 out of 1532 reviews
Rating 4 - Poor. 122 out of 1532 reviews
Rating 2 - Terrible. 135 out of 1532 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Marco

Stayed 4 nights in Dec 2025

10/10 Excellent

SHANLEY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room wasn't ready at 3pm but I had a great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Magaly

Stayed 1 night in Oct 2025

2/10 Terrible

ANTONIO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
HABITACION SUCIA, ALFOMBRAS, BAÑO ETC
Stayed 1 night in Dec 2025

4/10 Poor

Dan

No hot water, bearings bad in bathroom exhaust fan, stairs to 2nd floor are a tort waiting to happen…
Stayed 1 night in Dec 2025

6/10 Okay

Mayra

Liked: Staff & service
Rooms where dirty there was a lot of hairs everywhere in the restroom and sink. We had to change rooms and other room was the same with hairs everywhere and we weren’t able to change rooms again because the system over booked so we did not have another option but to stay in the other room.
Stayed 1 night in Dec 2025

4/10 Poor

James

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Stayed 3 nights in Nov 2025

8/10 Good

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly at check in and gave me good directions to my room. This is a sprawling property. The room looked recently updated. The bed was comfortable. The room itself was clean, no odors an a good size. There were a few wear and tear items the needed attending to, such as a sliding closet door that had come off the track. Some stains on the carpet and a few scuffs on the walls.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANA I

Stayed 1 night in Dec 2025

6/10 Okay

Tasha

Stayed 2 nights in Dec 2025

10/10 Excellent

Brisa

Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Amenities
Heater was so loud we had to turn it off and it's wintertime
Stayed 1 night in Dec 2025

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean...thank you
Stayed 2 nights in Dec 2025

4/10 Poor

Marcela Alejandra

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me hospedé recientemente en este Holiday Inn y mi experiencia no fue la mejor. El baño es extremadamente pequeño, mide aproximadamente 1 m² (total), lo que hace muy incómodo moverse dentro. Además, la tina estaba sucia desde nuestra llegada. La alfombra del cuarto tenía restos de papitas, lo que demuestra poca atención a la limpieza. También hicieron falta toallas, y aunque llamamos varias veces a recepción, nunca contestaron.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Stayed 1 night in Nov 2025

2/10 Terrible

Gerardo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This had to be one of the worst rooms I've ever stayed in! The carpets were very dirty and contained alot of debris where it seemed they had not been vacuumed. The ottoman in from of the sitting chair was filthy! Curtains were torn, tub had dead bugs in it, the spigot in the tub was practically falling off and anytime I wanted to go in or out it was a veritable wrestling match to just get the door open. I didn't adress this with the location because there seemed to be no management available. I also didn't make that effort because if the management truly cared about the comfort of your guest they would have never allowed a room to be offered in that inthat manner. I reached to the hotel management but all they said was that they would provide "feedback" to the location. I even offered to send pictures.thmareawi
Stayed 4 nights in Nov 2025

8/10 Good

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Nov 2025

10/10 Excellent

Clayton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was ok, but they ran out of the whiskeys I liked. Staff was awesome though and really accommodating. I only got my room cleaned once the whole 2 week trip though. You have to pay for breakfast, and it’s made to order, not like a “go grab what you want” situation at other hotels
Stayed 10 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Fernando

Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 2 nights in Nov 2025

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Appearance and cleanliness was great, as was the staff at check-in. But the heat didn't work, nor did the floor lamp,and the out
Stayed 1 night in Dec 2025