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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Corner Suite with Spa Bath | Room amenity
Corner Suite with Spa Bath | Living area | Flat-screen TV
Indoor spa tub
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(101 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(66 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(82 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(66 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 2.1 mi (3.4 km) from Tunnel Mountain. This 190-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Indoor spa tub
The Fox Hotel and Suites
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 2,916 reviews
$132 nightly
The price is $144
Apr 12 - Apr 13
Total with taxes and fees
The Fox Hotel and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Apr 1, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, massages, body treatments, and mani/pedis.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Banff Caribou Lodge and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private indoor hot tub and a fireplace.

Does Banff Caribou Lodge and Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Caribou Lodge and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1689 out of 3129 reviews
Rating 8 - Good. 812 out of 3129 reviews
Rating 6 - Okay. 418 out of 3129 reviews
Rating 4 - Poor. 133 out of 3129 reviews
Rating 2 - Terrible. 77 out of 3129 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

8/10 Good

Aimee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean but dated. The front desk staff could use a little more customer service training as the girl we dealt with wasn’t very helpful or friendly. Overall though, good stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, this includes the service at the Keg. Front desk went above and beyond and ensured out visit was great.
Stayed 1 night in Dec 2025

8/10 Good

Ariana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service by the staff here. The place was clean and had no problems whatsoever with our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Humaira

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and quiet room.
Stayed 1 night in Dec 2025

10/10 Excellent

SERGEI

Stayed 2 nights in Dec 2025

10/10 Excellent

kristian

Stayed 1 night in Dec 2025

8/10 Good

Sabine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location! Close enough to walk downtown but far enough away from the noise when you’re looking for peace and quiet. Staff were pleasant, lobby was very homey with the fireplace. Rooms were a bit dated but comfortable. Great value for the money. Would definitely stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sheila

Stayed 1 night in Dec 2025

6/10 Okay

Katherine

Traveled with pets, Traveled with family
Disliked: Staff & service
Staff was not great - not a friendly nor welcoming experience checking in. Keys for 1 of the 2 rooms kept failing. Had to get them re-programmed 4 times! Reception had nothing to say about this, which leads me to believe it’s common. Was not a good time being locked out of our room after visiting the pool, being cold & wet and revisiting the lobby to have a problem that had already been corrected be corrected again. View was a parking lot of neighbouring property Clumps of hair in/on every drain in hot pool area - super gross!
Stayed 1 night in Dec 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sad that they have taken away the coffee and tea in the lobby. Especially at Christmas. Was disappointed that the complimentary bus pass was not offered at check in. Room was good and beds very comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very good and comfortable. Because it is a popular family hotel kids in hallways can be very loud. Guests should be reminded to keep the volume down when leaving/entering their rooms as a courtesy.
Stayed 1 night in Dec 2025

6/10 Okay

Alex

Room was dirty. Bathroom old
Stayed 1 night in Dec 2025

10/10 Excellent

Veer Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you get deal for this hotel, then it is excellent!
Stayed 2 nights in Dec 2025

10/10 Excellent

BRITTANY

Stayed 3 nights in Dec 2025

10/10 Excellent

ravinder

Liked: Cleanliness, property conditions & facilities
Excellent front desk experience. The hot tubs were excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Breda

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Front desk was extremely helpful!
Stayed 1 night in Dec 2025

8/10 Good

James, Elbow

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Hot tub and sauna was closed
Stayed 1 night in Dec 2025

10/10 Excellent

Zach

Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. The Keg offered a great prime rib dinner and was a convenient addition to the service.
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Dec 2025

10/10 Excellent

Lynn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, walkable to most everywhere. Staff super friendly and easy to deal with .
Stayed 1 night in Dec 2025

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