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Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with a full-service spa, near Tunnel Mountain
VIP Access

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Restaurant
Corner Suite with Spa Bath | Room amenity
Corner Suite with Spa Bath | Living area | Flat-screen TV
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(99 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(65 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(64 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 2.1 mi (3.4 km) from Tunnel Mountain. This 190-room hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Mountain hotel with a full-service spa, near Tunnel Mountain
Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 2,018 reviews
$111 nightly
The price is $121
Feb 10 - Feb 11
Total with taxes and fees
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Feb 10, 2026 start from $116.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is there parking available at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, mani/pedis, massages, and body treatments.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Banff Caribou Lodge and Spa?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Banff Caribou Lodge and Spa?

Yes, this hotel has a spa tub.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Caribou Lodge and Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1657 out of 3057 reviews
Rating 8 - Good. 787 out of 3057 reviews
Rating 6 - Okay. 402 out of 3057 reviews
Rating 4 - Poor. 132 out of 3057 reviews
Rating 2 - Terrible. 79 out of 3057 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Melvin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Coffee pot didnt work , but was able to get one to the room . Parking is at a premium. If you find one dont move .
Stayed 2 nights in Nov 2025

10/10 Excellent

Landyn

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2025

8/10 Good

Jessica, San Diego

Stayed 1 night in Nov 2025

10/10 Excellent

ENRICO, calagry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Stayed 1 night in Oct 2025

10/10 Excellent

joseph

Stayed 2 nights in Oct 2025

6/10 Okay

ellen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff efficient. Room clean. The room i stayed in was down the hall from the hot pool. The smell of chlorine made my eye very watery. Parking was not available, had to park 4 blocks away. A little disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The room is great. The staff seem pretty nice.
Stayed 1 night in Nov 2025

10/10 Excellent

nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was good, rooms were good. Parking can get busy so come early
Stayed 1 night in Nov 2025

8/10 Good

Mylene

Traveled with partner
Liked: Cleanliness, staff & service
Our stay at the hotel was overall great! The place is clean and well-maintained, and the staff are polite and very helpful. We were assigned a room on the first floor, conveniently located just in front of the hot pool and spa. However, we noticed a strong smell of chlorine inside our room, likely coming from the pool area. Room service is complimentary when ordering from The Keg, which was a nice bonus. The only downside is that the hotel is quite far from downtown and nearby restaurants, so getting around might require a bit of planning. Despite that, we really enjoyed our stay — a great hotel with excellent service and cleanliness!
Stayed 2 nights in Nov 2025

10/10 Excellent

Meriem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out standing
Stayed 1 night in Nov 2025

10/10 Excellent

Kent

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2025

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in staff awesome,
Stayed 1 night in Nov 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff. Very close to public transit. Free bus pass during my stay courtesy of the hotel.
Stayed 4 nights in Nov 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Recently stayed here on a Saturday night. Booked here as free parking included and the keg restaurant was on site. Check in went ok. Keep in mind the parking is free, but parkade was small and limited stalls. Many couldn’t park here as it filled fast and early. We got the last stall at 5:30 pm. Planned to eat at the keg for supper. Got a message that the bar wasn’t going to be open due to Reno’s. They said cans were an option. No thanks. We went and found another great restaurant. We also booked here for the spa and free hot pool. Spa was super expensive and sold out early. Went to use the hot pool. No towels available for guests, even though it says to not bring room towels down. Trying to find a staff member or phone to call for towels was none existent. Many had to leave soaking wet. Room was quiet and the whole hotel smelled of wood burning, which is nice smell to me. Overall not bad, just be careful during high times as they may not have staff to stay ahead of things.
Stayed 1 night in Nov 2025

8/10 Good

Yong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good but the VIP benefits ($15/day) are not useful since the onsite restaurant is kind of expensive so you will end up spending much more.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff were very helpful :) Our room was very clean beds were comfy. Hot tub was great but the jets were out of service. Free underground parking a plus and also provided free bus passes. It’s a bit of a walk downtown but doable. Definitely will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, hot tub is always great and one reason we book here. Front desk great and helpful. Love how we get a free bus pass for three days
Stayed 2 nights in Nov 2025

10/10 Excellent

Naomi De Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Traveled with family and small children
Great price at a good location to be able to walk to the main shops
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, staff were very courteous and helpful. They provided bus passes to my husband and myself during our stay as the hotel is a 10 minute walk from downtown. We enjoyed a lovely room that provided a beautiful view of the mountains. It is a hotel that we would stay at again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kaori

Clean room was great. Their pools were closed but they had other
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Toilet had a slow leak, and needed to refill the tank aporox. every 20 minutes so it was annoying thru the night. Height restrictions to enter parkade was too low for a standard pickup. Street parking isn't always great or safe. Bed was comfortable and room was clean, bathroom is small and tight. 4th floor rooms are cozy too, watch you don't hit your head on the sloped ceiling
Stayed 2 nights in Nov 2025

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