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Mövenpick Hotel Auckland

5.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mövenpick Hotel Auckland

Enjoy a panoramic city view from the comfort of this stylish dining area, featuring a modern seating arrangement and large windows.
Two single beds with white linens and a black headboard, a small table and chair, and a window with a view of a body of water and cityscape.
Relax in our stylish lobby with a comfortable seating area, reception desk, and unique wall paneling.
Stunning waterfront views of a historic clock tower and modern cityscape.
Stunning cityscape with a prominent tower and modern architecture reflected in a serene body of water.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • University of Auckland
    ‪5 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Ocean View

Relax in this serene space with a view of the water, featuring a dining table, sofa, armchairs, and a television.

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Relax in a calm and inviting space with two single beds, a desk for work or reading, and a large window offering a city view.

Superior Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Relax in a serene space with a neatly made bed, plush sofa, and calming ambiance.

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Relax in a stylish room with a comfortable bed, a compact dining area, and a modern bathroom featuring a glass shower and sink.

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Relax in a spacious room with a large bed and a window offering a view of a historic building with a clock tower.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Restful retreat with a large bed, bedside tables, and lamps.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Relax in a spacious room with a large bed and a window offering a view of a historic building with a clock tower.

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Relax in a spacious room with a large bed, two bedside tables, and a desk for work or reading.

Junior Suite, 1 King Bed

  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Relax in a serene space with a neatly made bed, plush sofa, and calming ambiance.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Mövenpick Hotel Auckland is adjacent to Auckland Ferry Terminal and within a 10-minute walk of other popular attractions like University of Auckland. This 207-room, 5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Princes Wharf - 3 min walk - 0.2 miles
  • Auckland Ferry Terminal - 3 min walk - 0.2 miles
  • University of Auckland - 5 min walk - 0.3 miles
  • Sky Tower - 8 min walk - 0.5 miles
  • Eden Park - 5 min drive - 2.7 miles

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Honest Chocolat - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burgerfuel - ‬1 min walk

About this property

Mövenpick Hotel Auckland

Luxury hotel with a fitness center and a 24-hour front desk
Mövenpick Hotel Auckland features a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for NZD 60 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, designer toiletries, and slippers. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Frequently asked questions

Is free cancellation available at Mövenpick Hotel Auckland?

Mövenpick Hotel Auckland offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Mövenpick Hotel Auckland?

This hotel is situated in Auckland Central Business District, just steps from Queen Street Shopping District and Queens Wharf, and within a short walk of Auckland Ferry Terminal. You'll also find Princes Wharf and Sky Tower less than a mile away.

Is parking available on site at Mövenpick Hotel Auckland?

Yes, valet parking is offered for NZD 60 per day with in/out privileges. Electric car charging is also available for guests.

Does Mövenpick Hotel Auckland have a casino on the premises?

No, Mövenpick Hotel Auckland doesn't have a casino.

Will I find an indoor pool at Mövenpick Hotel Auckland?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mövenpick Hotel Auckland?

Couples will appreciate amenities at this hotel, including around-the-clock room service and slippers in each guestroom with some featuring ocean views.

Does Mövenpick Hotel Auckland have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mövenpick Hotel Auckland have a restaurant with a breakfast menu?

Yes, Mövenpick Hotel Auckland serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mövenpick Hotel Auckland allow pets to stay for free?

No, pets aren't allowed at Mövenpick Hotel Auckland.

Does Mövenpick Hotel Auckland have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mövenpick Hotel Auckland?

The closest major airport to Mövenpick Hotel Auckland is Auckland Intl. Airport (AKL), which is 17.1 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Mövenpick Hotel Auckland?

No, at Mövenpick Hotel Auckland, there aren't any guestrooms that list a balcony.

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 858 reviews
Rating 8 - Good. 237 out of 858 reviews
Rating 6 - Okay. 68 out of 858 reviews
Rating 4 - Poor. 35 out of 858 reviews
Rating 2 - Terrible. 19 out of 858 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tan Ai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dior was not working on day 1 and 2. Had to tap multiple times to gain entry to room. Staff came up to help. Mged to get it open after multiple attempts. Made no offer to have it looked at or account for why it did not work. Day 2 morning - lift broke down. After 2 calls to reception, then a staff came to fetch us using the staff lifts. Breakfast crew not friendly nor warm. Customer service, thoughtfulness and warmth are non-existent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to cruise port and lots of restaurants. It is right across from a hop-on hop-off stop. Grocery and pharmacy are near by if needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eliana

Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved chocolate hour
Stayed 1 night in Apr 2025

8/10 Good

Rochelle

Liked: Amenities
We always stay at the movenpick due to location, staff, restaurant and cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check out the Chocolate Bar

We had a great stay. Staff were extra helpful, getting us into our room early. Room was clean and fresh. They had a wonderful "free" chocolate offering every afternoon. They also had a library to relax in.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Central and quiet even though its city centre
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhaskar, Chantilly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and they gave us high floor room
Stayed 4 nights in Apr 2025

10/10 Excellent

Peng Kie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay, nice clean room and bed.
Stayed 1 night in Mar 2025

8/10 Good

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Super convenient to shops, waterfront, viaduct - just a stroll away. Friendly, helpful staff 😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chocolate Happy hour was fantastic. Loved this hotel
Stayed 1 night in Mar 2025

8/10 Good

Peng Kie, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily chocolate hour was fun but maybe have some less sweet options and fresh fruits platter would be excellent. Grocery next door was very convenient. Homeless people loitering near the hotel building was not pleasant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon J

Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely property. We would look for Movenpick again while we travel.

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025

10/10 Excellent

Mervi

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James, Richmond

Stayed 2 nights in Feb 2025

10/10 Excellent

Danilo, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movenpick Hotel Auckland is excellent!
Stayed 2 nights in Feb 2025

10/10 Excellent

GOPALA, Singapore

Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

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