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Bianco off Queen

4.0 star property

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Photo gallery for Bianco off Queen

Front of property
Reception
Flat-screen TV
Hallway
Jetted tub

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • Laundry

Explore the area

View in a map
2 White Street, Auckland, 1010
  • Place, University of Auckland
    ‪1 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Two Bedroom Budget Apartment - One King & One Single Bed

Flat-screen TV

Two Bedroom Budget Apartment - One King & One Single Bed

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio Budget

Studio Budget | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio Budget

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Budget Apartment

One Bedroom Budget Apartment | Living area | Flat-screen TV

One Bedroom Budget Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Superior Apartment

One Bedroom Superior Apartment | Living area | Flat-screen TV

One Bedroom Superior Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Standard Apartment

Two Bedroom Standard Apartment | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Two Bedroom Standard Apartment

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Two Bedroom Superior Apartment

Two Bedroom Superior Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi

Two Bedroom Superior Apartment

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Auckland

Located in Auckland Central Business District, Bianco off Queen is adjacent to Queen Street Shopping District and within a 15-minute walk of popular sights like Sky Tower. The 46 rooms at this 4-star hotel include refrigerators, microwaves, and coffee makers.

What's nearby

  • University of Auckland - 1 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • Auckland Town Hall - 5 min walk - 0.3 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Eight Restaurant at Cordis, Auckland - ‬3 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬3 min walk
  • ‪Cafe Crema - ‬4 min walk
  • ‪The Langham Auckland Winery - ‬4 min walk
  • ‪Our Land is Alive - ‬4 min walk

About this property

Bianco off Queen

Guests staying at Bianco off Queen enjoy free WiFi in public areas and laundry facilities. Self parking is available for NZD 35 per night. The front desk has multilingual staff that can help with luggage storage and dry cleaning/laundry.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Washers/dryers, refrigerators, and microwaves are also available. Housekeeping is available on request.

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Exterior
Rendezvous Heritage Hotel Auckland
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  • Hot tub
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,013 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • 2 buildings
  • Built in 2008
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 65.00

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for NZD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 35 per night
  • Late check-out fee: NZD 65.00 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at Bianco off Queen.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Bianco off
Bianco off Queen
Bianco off Queen Apartment
Bianco off Queen Apartment Auckland
Bianco off Queen Auckland
Bianco Queen
Bianco Off Queen Auckland, New Zealand
Bianco Off Queen Hotel Auckland Central
Bianco Off Queen Auckland
Bianco off Queen Hotel
Bianco off Queen Auckland
Bianco off Queen Hotel Auckland

Frequently asked questions

Is a free cancellation option available at Bianco off Queen?

Bianco off Queen offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Bianco off Queen?

This hotel is situated in Auckland Central Business District within a short 2-minute walk of Queen Street Shopping District and also 13 minutes on foot from Sky Tower. You'll also find SkyCity Casino and Queens Wharf less than a mile away.

Will I be able to park at Bianco off Queen?

Yes, parking is offered for NZD 35 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Bianco off Queen include a casino at the property?

No, Bianco off Queen doesn't have a casino.

Is there an indoor pool at Bianco off Queen?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Bianco off Queen?

Amenities at this hotel that appeal to couples include turndown service and a kitchen in some guestrooms.

Does Bianco off Queen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Bianco off Queen have a restaurant with a breakfast menu?

No, Bianco off Queen doesn't have a restaurant that serves breakfast.

Does Bianco off Queen allow pets to stay for free?

No, pets aren't allowed at Bianco off Queen.

Does Bianco off Queen have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Bianco off Queen?

The closest major airport to Bianco off Queen is Auckland Intl. Airport (AKL), which is 13.4 mi away (26 minutes by car).

Can I book a room with a balcony at Bianco off Queen?

Yes, some guestrooms at Bianco off Queen offer a balcony.

Bianco off Queen Reviews

Reviews

5.8
Rating 10 - Excellent. 81 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 278 out of 1000 reviews
Rating 4 - Poor. 244 out of 1000 reviews
Rating 2 - Terrible. 168 out of 1000 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

The hotel was pretty central within Auckland, easy to find. The security deposit of $150 actually takes at least 3 weeks to go back into your bank account...not 3-5 working days as we were told.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good bed and nice view. Room safe was broken. Televison had to be hooked up, bathroom light was burned out. Overall a good place to stay. Staff was responsive.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Dani

Liked: Cleanliness, amenities
Decent apartment to stay at. Did not like sharing balcony with the room next door, that was not mentioned anywhere.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was not for me. I did not feel safe with it's location or the layout of the property. It was generally run down and tatty. This property is mainly either for long term stay or people own their own unit (tenants).
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
All basic amenities included. Clean and well maintained.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Convenient location and ability to park car prior to 2pm check in and a little after check out was awesome
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I really liked the layout of the apartment and the cleanliness
Stayed 2 nights in Feb 2020
Verified

8/10 Good

J

Liked: Cleanliness
Appropriate place to sleep, nothing special about the hotel
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettig personeel bij de receptie. Wasmachine was stuk in apptm, toen is de was voor ons gedaan! We sliepen aan de achterkant, daar was ‘s nachts geluidsoverlast: praten, harde muziek. Dit was het enige minpunt hier.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima plek! Goede bedden, we mochten wat later uitchecken, schoon. Alleen jammer dat er alleen uitzicht op binnentuin was, we konden geen lucht zien vanaf ons balkon op 1 hoog.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - good welcome - clean rooms - good location
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, very clean, friendly staffs. would love to stay again in the future
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
liked how it had a balcony and kitchen utensils. Comfortable beds. clean and good location. Didn't like how the hall ways smelt and parking was expensive. Also should say somewhere that you need ID of the person that booked the accommodation.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Terrible smell from the cleaning products they use. We stayed for two nights and asked for our room to be serviced. They changed most towels and gave us more body wash but they did not get rid of the kitchen rubbish or make beds. There was tea and coffee but no jug. Room was cold as there was minimal natural light.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

It was ok, clean and tidy. But the escalator lift kept me up, the bing before door opens. All night, so hopefully you could get tgat sorted Regards Che
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities
Property had everything you need but would be nice to have a vending machine with water and others for the property
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Staff very friendly and helpful Room seemed a bit tired and the bathroom wasn’t very clean
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great functional little apartment. Was a bit further away from the main part of the city than I would have liked.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways and room were smelly. Broken furniture, large damp spot in dining area. Smoke fumes in hallways and lifts. Very noisy, fairly seedy neighbourhood. Bedding requests not conveyed.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Price was right, right in CBD, good size buget apartment for two people. Free internet yes! Helpful person at 24 hour reception. Some of the power points - one at kitchen bench and one behind main bed were not usable just could not get the plug into the socket. The lamp light needs replacing in main room. The TV remote was not working but was sorted within 20 minutes. Basic TV channels, washing machine and dryer were a bonus. I would definately book again if price is right.
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

$35 to park a car!

The building needs renovations. The charge for car parking is excessive.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Briony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff but below-standard facilities and room

The staff were really nice and helpful. Unfortunately the actual room and facilities were not up to standard, and so I don't think I will be staying here again. There were signs up on every door but ours about a flood contamination, hazard zone etc. which made me wonder how our room could possibly have escaped damage, and how we were allowed to be staying in it. One elevator was out of order. There was a big stain on the carpet in one bedroom. One lightbulb in the bathroom wasn't working which made the room very dark, and the curtain didn't completely pull around the shower area, meaning that most of the bathroom floor got wet. The TV had bad reception and the resolution was set up incorrectly so that it cut off parts of the channel/show. There were only about 3 or 4 channels. The extra blankets had old food stains on them so clearly hadn't been washed recently. The dining table was sticky and not properly clean. Also, it would have been nice to have a few more basic supplies such as a teatowel and a box of tissues. For the price we paid, I don't think it was very good value for money, and the only thing that this place had in the positive column was a good location and friendly staff. It's a shame but I will likely not return here unless I know that these problems are corrected.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was really gutted with this stay. I was in Auckland for the marathon and had little sleep or comfort so it effected my run 😞. I rated the bathroom dirty due to black mold, hair in shower and something sticky on drawer handles, and got a call from the on duty manager at 10pm (I was asleep) about it and we agreed it'd be looked at in morning and then he knocked on door half an hr later, persistently. Which was inappropriate, weird and actually intimidating. Then a cleaner turned up the next night after I was out all day and interrupted my only couple hrs actually there and awake. Then the immediate neighbour's had a party from 6pm with music and talking so loud I couldn't hear my TV or sleep. Management did talk to them. But the lower level of noise only latest 15 mins, several hours later it did quieten cos they went out. There were also a lot of broken and worn things, the security chain on the door, which I felt I needed!, broken wheels on oil column heater (the only heating, which seemed an odd option), one socket didn't go in bedroom and there were no sockets near head of bed so couldn't charge phone overnight beside bed. Towel rail had broken bracket fixing it to wall. Any the TV didn't work. Thankfully my brother was dropping me off and he sorted that. And communication was bad. I rung ahead to book late checkout. Had to re book when arrived. Then got a call on the day telling me I had to be out. So had to explain again. All just too hard.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

John

Liked: Staff & service
Disliked: Room comfort

do not stay here

Very dodgy neighbourhood, stayed 7 nights, every night fighting arguing screaming and smashing bottles, photos on line are not accurate, fresh towels every day, no cleaning though, opened the washing machine and found someone elses underwear in the machine. wifi almost non existent
Stayed 7 nights in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was a cleaning chemical or something in the hallways that caused me to have a massive allergic reaction
Stayed 1 night in Oct 2019

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